Luca Designs | LucaJackets.com Reviews 787

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, particularly the jackets, noting their excellent fit, comfort, and attention to detail. Many appreciate the wide variety of unique designs available, often inspired by popular culture, and commend the staff for their helpfulness and friendly demeanor, especially during the selection process. The customer service is frequently highlighted as responsive and supportive, assisting with sizing and order inquiries. However, some customers experienced issues with their orders, such as receiving the wrong size or not getting email confirmations for their purchases or shipping notifications. A few also mentioned concerns about the strong smell of the leather and the appearance of the leather's patina not matching the product images. There was also an instance where a jacket arrived with a noticeable stain.

What people talk about most

Product

People report positive experiences with product. Customers are highly satisfied with the quality and... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the real leather... See more

Staff

Consumers consistently report positive experiences with the staff. Many reviewers praise the team for being... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the excellent and... See more

Order

Clients share ambiguous opinions on order. While some customers were happy with their orders, even stating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing experience at Fan Expo Dallas 2025! I couldn’t be happier with the service. HUGE shoutout to Makala and Lee! They took great care of me. The jackets at Luca are top notch! High qual... See more

Rated 5 out of 5 stars

We just got 2 jackets at FanX in Salt Lake City, and we had a great experience. We found a Scarlet Witch jacket we have been looking for from various sellers online for years. The owner/designer was a... See more

Rated 5 out of 5 stars

The jacket I purchased simply rocked! I was amazed at the craftsmanship. Even more so, the size I originally purchased was the wrong one. Luca Designs worked with me for minimal fee to get the proper... See more

Rated 5 out of 5 stars

I was so excited to see such a cool, unique booth at Halcon this weekend. I had so much looking at and naming the different Fandoms and characters the jackets belonged to, and the staff were aweso... See more


Company details

  1. Clothing Store

Written by the company

At Luca Designs® we create a wearable second skin to empower the wearer with a sense of belonging, originality, and confidence. Our jackets inspire inclusivity with a unique edgy interpretation of pop culture heroes, villains, nostalgia, and high-end fashion. Luca Designs is a unique designer set out to create a mix between fashion and characters, while keeping the social acceptable factor of all designs. Gaming and fashion enthusiast can wear their favourite characters everywhere. Luca Designs creates what fans truly desire and also offers custom made and custom tailored jackets at a very reasonable price. Luca Designs created an overwatch collection of jackets that are labeled some of the best quality gaming themed jackets ever produced.


Contact info

4.8

Excellent

TrustScore 5 out of 5

787 reviews

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Rated 5 out of 5 stars

I bought a spider gwen jacket at fan…

I bought a spider gwen jacket at fan expo dallas I was looking at another jacket but they didn't have my size but as soon as I put on the spider gwen jacket I immediately felt confident. Everyone at the booth was amazing and very helpful thank yall so much

June 7, 2024
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Rated 5 out of 5 stars

Happy with my purchase experience!

Bought a Ben 10 leather jacket on the last day of Fan Expo. Vic was super helpful with the sizing and deciding on which jacket to pick! And Ivy was very helpful with the checkout process! Jacket feels high quality and looks great! Hope it lasts me a very, very long time.

June 9, 2024
Unprompted review
Rated 5 out of 5 stars

Jackets are great quality

Jackets are great quality! Bought a Star-Lord jacket from them at a con, and it fit great, and went perfect for my cosplay! Definitely gonna try and get another jacket from them soon!

June 9, 2023
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Rated 5 out of 5 stars

I was initially skeptical about the…

I was initially skeptical about the quality and what I would be receiving for the price. Pleasantly surprised to say that I am super pleased with this purchase! They got the jacket to me in a quick manner and it was exactly the right fit and style I was looking for. Thanks Luca Designs.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely happy, would recommend.

Extremely happy with my purchase and would highly recommend!!
They begin production on order so it took about a month and 10 days from order to delivery, but when it finally arrived it fit like a dream. I luckily fit the build of the model in the photo (they have a description of the models build beneath the picture) and it didn't disappoint. I went with the faux leather for the sake of price and I'm very happy with the result.

May 15, 2024
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Rated 5 out of 5 stars

Excellent made custom Jackets!

Excellent made custom Jackets!
I definitely recommend Luca Designs.
I saw a Autobot jacket two years ago at the Edmonton Fan Expo. I loved it but expensive to save up.
That Christmas year my husband gifted me money to just buy that jacket and get it customed because there was no Lady Autobot Jacket.
So I went to the Calgary Expo last year and got the jacket ordered and measured and met the Peter Cullen himself. (Optimus Prime) I had a little issue with my PO Box, because I live in the country. But that was handled.
Excellent customer service.
Thank you Luca Designs! Definitely ordering more awesome Jackets in the future!

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service from Greg

Amazing service from Greg and an amazing selection of jackets. Finally got my star lord jacket and I could never be happier. Thank you guys so much!!!

May 4, 2024
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Rated 5 out of 5 stars

Just get one. You won’t regret it

I just picked up my second Luca Designs jacket at the Calgary expo this weekend. I can’t say enough about this company the designs are beautiful and so perfectly executed. I am so excited to add the new sailor moon jacket to my collection. I also had an amazing experience meeting the designer. It is so rare to find someone so passionate and invested in their products. Luca was great and even helped me decide on what size and fit was best suited for me. If you are thinking about getting a jacket just do it! The designs are stunning, the quality is through the roof and the owner is amazing. Can’t wait to snag another piece in the future.

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

Just awful 5/5 will buy again

Just awful.
He was so polite and helpful.

The fact that Luca himself was able to answer all my questions, while helping to train a new employee, made it difficult to stand around appearing lost and confused.

Seriously though it’s the second Jacket I’ve got from him and they’re always top-notch.

April 25, 2024
Unprompted review

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