Luca Designs | LucaJackets.com Reviews 787

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, particularly the jackets, noting their excellent fit, comfort, and attention to detail. Many appreciate the wide variety of unique designs available, often inspired by popular culture, and commend the staff for their helpfulness and friendly demeanor, especially during the selection process. The customer service is frequently highlighted as responsive and supportive, assisting with sizing and order inquiries. However, some customers experienced issues with their orders, such as receiving the wrong size or not getting email confirmations for their purchases or shipping notifications. A few also mentioned concerns about the strong smell of the leather and the appearance of the leather's patina not matching the product images. There was also an instance where a jacket arrived with a noticeable stain.

What people talk about most

Product

People report positive experiences with product. Customers are highly satisfied with the quality and... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the real leather... See more

Staff

Consumers consistently report positive experiences with the staff. Many reviewers praise the team for being... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the excellent and... See more

Order

Clients share ambiguous opinions on order. While some customers were happy with their orders, even stating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing experience at Fan Expo Dallas 2025! I couldn’t be happier with the service. HUGE shoutout to Makala and Lee! They took great care of me. The jackets at Luca are top notch! High qual... See more

Rated 5 out of 5 stars

We just got 2 jackets at FanX in Salt Lake City, and we had a great experience. We found a Scarlet Witch jacket we have been looking for from various sellers online for years. The owner/designer was a... See more

Rated 5 out of 5 stars

The jacket I purchased simply rocked! I was amazed at the craftsmanship. Even more so, the size I originally purchased was the wrong one. Luca Designs worked with me for minimal fee to get the proper... See more

Rated 5 out of 5 stars

I was so excited to see such a cool, unique booth at Halcon this weekend. I had so much looking at and naming the different Fandoms and characters the jackets belonged to, and the staff were aweso... See more


Company details

  1. Clothing Store

Written by the company

At Luca Designs® we create a wearable second skin to empower the wearer with a sense of belonging, originality, and confidence. Our jackets inspire inclusivity with a unique edgy interpretation of pop culture heroes, villains, nostalgia, and high-end fashion. Luca Designs is a unique designer set out to create a mix between fashion and characters, while keeping the social acceptable factor of all designs. Gaming and fashion enthusiast can wear their favourite characters everywhere. Luca Designs creates what fans truly desire and also offers custom made and custom tailored jackets at a very reasonable price. Luca Designs created an overwatch collection of jackets that are labeled some of the best quality gaming themed jackets ever produced.


Contact info

4.8

Excellent

TrustScore 5 out of 5

787 reviews

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Rated 5 out of 5 stars

I ordered two of the Mass Effect…

I ordered two of the Mass Effect Leather Jackets one for me and one for my wife. We love them! Great quality, they look and fit fantastic. We are excited to wear them to SLC FanX in September!

On a side note the staff was amazing to work with. They helped us find the correct size and get our order to us well in time for our Con.

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Came in very clutch

Came in very clutch, had the exact jacket needed to finish my cosplay after Amazon took too long. Very friendly staff as well would recommend.

August 16, 2025
Unprompted review
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Rated 5 out of 5 stars

10/10 leather jackets, I love it

They had amazing customer service and selection and let me try on as many as I wanted for it. They were helpful and explained the product which is super high quality, can’t wait to get to colder weather so I can wear it! 10/10

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

Honestly this quality is amazing

Honestly this quality is amazing, it's hard to find good places that sells such authentic jackets, they have all kinds of stuff from different movies and shows and it's amazing, I'm definitely shopping here in the future.

July 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing jackets

Amazing jackets, amazing people to talk with. Just amazing. My nightwing jacket is awesome, love it. I’m excited to get more in the future, see you soon guys. Ps: Thanks to Jade and Luca that help me find the right jacket😁

July 5, 2025
Unprompted review
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