Luca Designs | LucaJackets.com Reviews 787

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, particularly the jackets, noting their excellent fit, comfort, and attention to detail. Many appreciate the wide variety of unique designs available, often inspired by popular culture, and commend the staff for their helpfulness and friendly demeanor, especially during the selection process. The customer service is frequently highlighted as responsive and supportive, assisting with sizing and order inquiries. However, some customers experienced issues with their orders, such as receiving the wrong size or not getting email confirmations for their purchases or shipping notifications. A few also mentioned concerns about the strong smell of the leather and the appearance of the leather's patina not matching the product images. There was also an instance where a jacket arrived with a noticeable stain.

What people talk about most

Product

People report positive experiences with product. Customers are highly satisfied with the quality and... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the real leather... See more

Staff

Consumers consistently report positive experiences with the staff. Many reviewers praise the team for being... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the excellent and... See more

Order

Clients share ambiguous opinions on order. While some customers were happy with their orders, even stating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing experience at Fan Expo Dallas 2025! I couldn’t be happier with the service. HUGE shoutout to Makala and Lee! They took great care of me. The jackets at Luca are top notch! High qual... See more

Rated 5 out of 5 stars

We just got 2 jackets at FanX in Salt Lake City, and we had a great experience. We found a Scarlet Witch jacket we have been looking for from various sellers online for years. The owner/designer was a... See more

Rated 5 out of 5 stars

The jacket I purchased simply rocked! I was amazed at the craftsmanship. Even more so, the size I originally purchased was the wrong one. Luca Designs worked with me for minimal fee to get the proper... See more

Rated 5 out of 5 stars

I was so excited to see such a cool, unique booth at Halcon this weekend. I had so much looking at and naming the different Fandoms and characters the jackets belonged to, and the staff were aweso... See more


Company details

  1. Clothing Store

Written by the company

At Luca Designs® we create a wearable second skin to empower the wearer with a sense of belonging, originality, and confidence. Our jackets inspire inclusivity with a unique edgy interpretation of pop culture heroes, villains, nostalgia, and high-end fashion. Luca Designs is a unique designer set out to create a mix between fashion and characters, while keeping the social acceptable factor of all designs. Gaming and fashion enthusiast can wear their favourite characters everywhere. Luca Designs creates what fans truly desire and also offers custom made and custom tailored jackets at a very reasonable price. Luca Designs created an overwatch collection of jackets that are labeled some of the best quality gaming themed jackets ever produced.


Contact info

4.8

Excellent

TrustScore 5 out of 5

787 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Mighty Morphin'

Excellent quality, surprisingly fast shipping! Had a great customer service experience too!
Was originally on the fence when I saw the site, fears assuaged, jackets were well packaged. Jackets fit comfortably, but are a bit snug as the sizing suggests, go up a size if you have any concerns.

Would recommend, will be ordering again in the future!

October 15, 2024
Unprompted review
Luca Designs | LucaJackets.com logo

Reply from Luca Designs | LucaJackets.com

Thanks for leaving us a good review! Nice to know our customers care!

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Rated 5 out of 5 stars

Quality Designs

Quality leather jacket. It comes exactly as shown online which is tough to find with clothing. Comfortable and durable leather. Good for a quick and easy cosplay costume or everyday use.

October 6, 2024
Unprompted review
Rated 5 out of 5 stars

Happy with my new jacket

Luca and his team were very helpful and the quality of the jacket is immediately impressive. I’m a Medium generally and the Large fit great (still a little loose but could be zipped tighter as well). I bought the Classic Fashion Biker Jacket, had it signed by Luca and left home with a heritage piece of art.

October 6, 2024
Unprompted review
Rated 5 out of 5 stars

Luca's jackets turn heads

Luca’s Boba Fett jacket is ME, I *love* it. Doesn’t even need to evoke Boba to be sexy as hell. Men’s medium flatters a tall girl with shoulders, feels good, and the look and vibe of it turns heads (turned mine and a friend’s). Can’t wait to strut it.

Luca, it was so fun to introduce you to Daniel Logan at FanX in Salt Lake City. Hope you didn’t mind the Boba helmet he drew on the shoulder armor. But hey, that’s MY armor - I (happily) bought this hot piece just like Temuera Morrison did!

Which, hey - you *gotta* send me your pic of you with Daniel wearing MY new jacket - COME ON!!! It’s only fair. And if you’re down for me to model your wares in SLC 2025, so am I. I’ll wear heels. 😉

September 26, 2024
Unprompted review
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Rated 1 out of 5 stars

if you don't want to be scammed run away!!

if you don't want to be scammed run away and take a look at the one star reviews, those are the real reviews not the fake ones with 5 stars

August 6, 2024
Unprompted review
Luca Designs | LucaJackets.com logo

Reply from Luca Designs | LucaJackets.com

Our brand has No record of this customer, this review is not legitimate. All reviews come from legitimate customer, this person is in dilution or doing this in spite.

Rated 5 out of 5 stars

Awesome Cosplay Jackets!

I bought a Nightwing leather jacket at their booth in FanX, and it’s perfect! The leather feels high-quality, and the fit is really comfortable. The people working the booth were all super friendly and helped me find the perfect fit. Highly recommend!

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

PERFECT! JUST PERFECT

I was so excited! Something authentic and so cool looking! The maker did a phenomenal!! The service was also superb thank you for making my dreams come true!

September 28, 2024
Unprompted review
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Rated 5 out of 5 stars

Very good

Very good, very high quality jackets with a long lasting feel. Very friendly employees who know their stuff, especially Andrew.

September 27, 2024
Unprompted review

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