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Lucen Software Reviews 5,578

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers had a great experience with this company. Many customers find the tool to be a powerful and intuitive solution for creating professional-looking timelines, often highlighting its ease of use and ability to save significant time compared to manual methods. People appreciate the visual output, the handling of data, and the variety of templates and customization options available, which contribute to clear and impactful presentations. The seamless integration with PowerPoint and Excel is frequently praised, making it a valuable asset for reporting and project management. However, some customers also noted that the tool can be slow and clunky, particularly the expert version, and that it sometimes requires manual adjustments for spacing and fitting timelines onto slides. There are also concerns about the lack of certain integrations, such as with Workfront or Azure DevOps, and issues with syncing between the PowerPoint plug-in and the web app. Mac users specifically mention limited features and performance issues with the online version.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the tool is intuitive, easy to... See more

Product

Consumers find the product to be ambiguous, with some considering it a powerful and valuable tool, especially... See more

Application

Users describe ambiguous interactions with the app, with many praising its functionality and time-saving... See more

Website

Customers had negative experiences with the website, citing issues such as a lack of synchronization between... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was able to create the sort of timeline slide that has helped to explain some interconnected projects. I would like to be able to update from Workfront, an Adobe product. What I can do is download t... See more

Company replied

Rated 4 out of 5 stars

Office Timeline does what it promises. Generating timelines from excel is super easy and it creates beautiful powerpoint timelines. Some minor improvements can still be made (for example working with... See more

Company replied

Rated 3 out of 5 stars

The tool does well with initial set up but does not handle changes or large projects well. It often randomly seems to adjust spacing that results in having to manually adjust the entire timeline. Ther... See more

Company replied

Rated 3 out of 5 stars

Pros: I like the way it create the visuals, how the data is handled, the templates switching and creation, the timeline tiers, the options to place the titles. Cons: No easy way to copy- paste seve... See more

Company replied


Company details

  1. Software Company

About Lucen Software

Written by the company

Lucen Software (formerly Office Timeline) is a Microsoft-native clarity platform that helps organizations transform complex work into clear, actionable insight. Built for teams working in Microsoft 365, Lucen enables users to plan, visualize, track, and communicate projects directly within familiar tools like PowerPoint, Excel, Teams, and Planner, making it easier than ever to stay aligned without leaving the applications your teams already rely on every day.

The Lucen platform includes Lucen Timeline for timelines and Gantt charts, Lucen Track for time tracking and operational visibility, and emerging planning and diagramming solutions designed to improve alignment and decision-making across organizations. Each product is purpose-built to simplify how teams plan, collaborate, and report, so nothing gets lost in translation between strategy and execution.

By integrating with tools such as Microsoft Project, Smartsheet, Jira and Azure DevOps, Lucen helps teams convert complex project data into executive-ready visuals, reports, and plans. Whether managing a single project or coordinating work across an entire organization, Lucen ensures the right information reaches the right people at the right time.

Trusted by 80% of Fortune 500 companies, Lucen has established itself as the go-to solution for teams that need to communicate progress with clarity and confidence.

See the Platform in Action: Watch on YouTube
Follow us on LinkedIn : Lucen Software
e-mail: sales@lucensoftware.com

Try Lucen risk-free

Your satisfaction matters to us.

Every new Lucen subscription includes a 30-day Money Back Guarantee. If Lucen does not meet your expectations within the first 30 days, we will issue a full refund.

Contact info

3.9

Great

TrustScore 4 out of 5

6K reviews

5-star
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Asks customers to review

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Replied to 90% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to integrate with my existing…

Easy to integrate with my existing Microsoft Project tool to enable various levels of visual detail based on stakeholder needs.

December 4, 2023
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Reply from Lucen Software

Hello Steve!

Thank you for your purchase and 5-star review of the Office Timeline add-in! We’re glad that the tool’s integration with Microsoft Project enables you to easily visualize data into high-level visuals that you can present to your stakeholders.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Great tool

I had a great experience using Office Timeline. The software made it easy to transition information from Microsoft Project and create timelines quickly. The software is priced competitively and is a great value for the money.
Overall, I would highly recommend Office Timeline to anyone who needs a powerful project management tool and work quickly and efficiently

November 29, 2023
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Reply from Lucen Software

Thank you for your vote of confidence in the Office Timeline add-in, Anshu! We are delighted that our product has helped you quickly turn MS Project data into clear timelines, and that you consider it to be a quality, effective project management tool that is worthy of recommendation and with good value for money.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

A great tool for condensing facts for…

A great tool for condensing facts for the C suite who don't have time for detailed plans. Please keep working on the dependencies between swim lanes.

November 29, 2023
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Reply from Lucen Software

Thank you, Pip, for using the Office Timeline add-in and for your feedback on its functionality as a project planner. It’s great that the tool is helping you create summary views of complex, detailed plans.

Our aim is to continuously develop and improve the product by regularly releasing new features and enhancements. When such developments become available, you will be prompted to update your build to the latest version so you can enjoy the newest additions.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars
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Reply from Lucen Software

Hi Jordan! Thank you for purchasing and reviewing the Office Timeline add-in. We are thrilled that to you are pleased with the tool’s interface and usability.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Office Timeline Rocks!

Office timeline turns an otherwise tedious task of planning and communicating timelines into a quick, seamless experience. The results are always impressive, and making any updates are very quick. Thank you for a great product.

November 28, 2023
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Reply from Lucen Software

Hello Michael! Thank YOU for being an Office Timeline customer and for your lovely review. I am stoked to know that you are pleased with our add-in’s productivity and output, and that it helps you create, update, and communicate project plans with ease and efficiency.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

This is the best tool I have found to…

This is the best tool I have found to easily create timelines for executive summaries. hands down.

November 23, 2023
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Reply from Lucen Software

Hi John! Thanks so much for this awesome review of the Office Timeline add-in. I am very happy to learn that you consider our product to be a quality timeline maker that has brought value to you.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Great to bring nice timelines

I'm using it since many years, it's really helpfull to bring nice and clear timelines to ppt presentation for top management

November 23, 2023
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Reply from Lucen Software

Thank you for choosing Office Timeline and for your loyalty as one of our add-in’s users, Nicolas! I am so glad that the tool has proved useful to you, helping you efficiently create clear and visually appealing timelines that you could present to your top management.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Fantastic Project Timeline Tool

Great tool for creating meaningful plans to present at all levels of the project organisation to quickly convey key messages....Great for executive level articulation of timelines and plan-on-a-page for busy project teams to give clarity of timelines. A go to for all my projects.

November 22, 2023
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Reply from Lucen Software

Thank you, Jasin, for being an Office Timeline customer and for this great review of the add-in! We are thrilled to know that our product has been helping you create and present relevant, clear one-page project timelines to different important audiences, and that it has proved to be a reliable project planning tool for you.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

This is an excellent product

This is an excellent product. I use it almost daily for executive reporting on project status.

November 21, 2023
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Reply from Lucen Software

Hello Gonz!

Thank you for your purchase and 5-star review of the Office Timeline add-in. We are delighted that you enjoy using our product and that you consider it to be a quality, efficient tool for executive reporting on project status.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Worth the price!

Huge time savings instead of mapping the timeline out myself. Functionality available to make formatting go faster. The biggest value-add was the training session with the expert!

November 20, 2023
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Reply from Lucen Software

Hi Elizabeth! Thank you for your vote of confidence in Office Timeline and for reviewing our add-in so kindly. We are absolutely stoked to hear that the tool brings value to you, and that you find its functionalities to be time-saving and efficient.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 3 out of 5 stars

Save time

With this Add-in we can save time by updating automatically visual of our projects Timeline.

Sometimes, refresh function doesn't work properly when we make some change in excel file.
Also formatting functionalities should be improved.

November 17, 2023
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Reply from Lucen Software

Thank you for taking the time to review the Office Timeline add-in, Abderrahmen. It’s great to learn that the tool helps you update project timelines in a time-efficient manner.

To ensure that the Excel-sourced data is accurately updated on your visual created with Office Timeline, please follow the steps in the support article below:

https://support.officetimeline.com/hc/en-us/articles/4409986841751-Refresh-timeline-data-imported-from-Excel-

With regards to the add-in’s formatting functionalities, I need to inform you that the tool can handle a variety of custom changes, but there are some that it doesn't support. This is why I kindly ask you to click the Accept button on the Office Timeline ribbon whenever applying manual changes to the timeline. By doing so, the manual edits that are supported will be saved (and kept even when updating a date or other objects on the graphic), while any formatting that is not supported will be reset to default. A solution for the latter case is to make these unsupported manual changes right at the end, after you've finished editing your graphic.

I hope these will prove useful to you. If you require further assistance with any of the add-in’s features, don’t hesitate to contact us at support[at]officetimeline.com – one of our representatives will gladly help you.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

Well implemented and extremely useful

Easy to use, easy to configure. Whenever I thought “I wish it could do this…” I found that they’d already thought of that…
Perfect for creating summary slides from complex MS Project files.

November 18, 2023
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Reply from Lucen Software

Thank you, Mike, for using the Office Timeline add-in and for your great feedback on its productivity and usability as a project management tool. We’re very happy that our product efficiently meets your needs in terms of creating visual summaries of complex MS Project plans.

Best wishes,
Sebastian Stingu – Head of Marketing

Rated 5 out of 5 stars

I really like using Office Timeline

I really like using Office Timeline! I am a visual person and so it is helpful to view the Project's progress and definitely helps to identify bottlenecks slowing down progress. To be able to take an entire Schedule and view it in one powerpoint slide is groundbreaking. The fact that you can import your excel spreadsheet and don't have to type everything all over again in powerpoint is truly what makes this Powerpoint add-on a game changer. Thanks!

November 13, 2023
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Reply from Lucen Software

Hello Sharon! Thank you for choosing Office Timeline and for the 5 stars review. I am really glad that the add-in is helping you save time by importing the project data and that it enables better communication through visuals.

Best wishes,
Sebastian Stingu - Head of Marketing

Rated 5 out of 5 stars

It makes creating and editing detailed…

It makes creating and editing detailed visually appealing timelines easy. Using OfficeTimeline also saves me a LOT of time that would be required to create something similar manually.

November 7, 2023
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Reply from Lucen Software

Hello Misty! Thank you for purchasing Office Timeline and for the awesome review. I am thrilled to know that the add-in is freeing up your time to mange projects instead of manually creating graphics.

Best wishes,
Sebastian Stingu - Head of Marketing

Rated 4 out of 5 stars

It is a well designed and intuitive…

It is a well designed and intuitive add-on. I use it with Smartsheet. The search is a bit slow, when you choose the sheet using search. Also when the program puts
The labels on the bars, it ignores the boundaries of the chart or the object and writes over bars or spills outside of the chart area. Not minor and I fix it manually. (I like the manual change option provided)

November 10, 2023
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Reply from Lucen Software

Hello Ilker! Thank you for being an Office Timeline customer and for your 4-star review.

Now to address your issues:
- the search function is dependent on the SmartSheet response, nothing we can do to speed it up :(
- we are aware that item names can sometimes spill over each-other and we are working on an algorithm to prevent that from happening so please make sure to update the app when prompted to.

Best wishes,
Sebastian Stingu - Head of Marketing

Rated 5 out of 5 stars

Timeline is a handy visual tool

Timeline is a handy visual tool.
I started using Timeline in 2019 and have been a loyal user ever since. I have used it in several capacities, from demonstrating due diligence timelines for $50M commercial real estate development deals to helping coaching clients plan for and track their professional development progress over time to communicating project scope and timelines to consulting clients engaging in data migration and digital transformation. Timeline is easy to use and accessible. Highly recommend.

November 9, 2023
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Reply from Lucen Software

Hello Anne! Thank you for being a loyal customer of Office Timeline and for your 5 stars review. I am thrilled to know that you have found uses for the add-in in so many different areas. I've also used it to create a wedding timeline, vacation plans and even build a visual resume for my wife.

Best wishes,
Sebastian Stingu - Head of Marketing

Rated 5 out of 5 stars

Easy to use & produces beautiful timelines

Love it. Tool makes it easy to create timelines and to make changes to the appearance of your bubbles.

November 3, 2023
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Reply from Lucen Software

Hello Chris! Thank you for choosing Office Timeline and for your 5 stars review. I am thrilled to know that you are enjoying the ease of use and the full customization features of the add-in.

Best wishes,
Sebastian Stingu - Head of Marketing

Rated 5 out of 5 stars

product works very well

product works very well, great when doing an update to MSproject file and see the modifications displayed in the timeline.

November 2, 2023
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Reply from Lucen Software

Hello Fayek! Thank you for your purchase of Office Timeline and for your 5 stars review. I am thrilled to know that you have discovered the time saving features of importing and syncing data from MS Project.

Best wishes,
Sebastian Stingu - Head of Marketing

Rated 3 out of 5 stars

Attractive Timeline, Less Manual Integration Would be Helpful

I really like the way that the plugin makes an attractive timeline, but would love to have a more seamless integration with MS Project. For example: Referencing MS Project task hierarchies for swim lane generation would be more useful than creating swim lane columns in project task lists.

November 2, 2023
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Reply from Lucen Software

Hello Benjamin! Thank you for choosing Office Timeline and for your review. I have passed on your MS Project hierarchies to swimlanes suggestion to our product team, thank you for this suggestion, it makes perfect sense.

Best wishes,
Sebastian Stingu - Head of Marketing

Rated 4 out of 5 stars

Great

Great. could be even better if you improve basic things such as being able to adjust the horizontal positioning of the timeline. or better yet do it similar to Thinkcell where the user defines the position and size of the object by clicking and dragging.

November 2, 2023
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Reply from Lucen Software

Hello Luis! Thank you for purchasing Office Timeline and for your review and suggestions. I have passed them on to our product team. We are constantly working on improving the add-in and feedback like your is really valuable, thank you!

Best wishes,
Sebastian Stingu - Head of Marketing

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