Lucidprivateoffices Reviews 91

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

My name is Victor Burton with The Law Office of Major L. Adams. My experience with WorkSuites have been great since 2017! However, the attentiveness of Lauren Weaver, has officially made us not want t... See more

Company replied

Rated 5 out of 5 stars

I work for an attorney specializing in family law, and we have officed at Meridian North Dallas on LBJ for the past several years. The "big office" feel is perfect for our small firm. Marie Ramirez... See more

Company replied

Rated 5 out of 5 stars

We have officed in the Keller location for over 5 years. The location is great and our clients appreciate the easy access. The staff has been very attentive and responsive to our needs. Currently... See more

Company replied

Rated 4 out of 5 stars

We have both sales and delivery offices in the Dallas/Galleria suite. Brittany Washington, who meets and greets out clients and prospects, is fantastic. She makes a great first impression and provid... See more

Company replied

Company details

  1. Office Space Rental Agency
  2. Commercial Real Estate Agency
  3. Coworking Space
  4. Executive Suite Rental Agency

Written by the company

As the upscale, private office-focused coworking company, we combine the no-hassle flexibility and modern energy of coworking with the privacy and professionality of a traditional office. We obsess over providing our clients three things: The most professional place to meet with clients, colleagues, investors, and other guests. The most productive place to get the most work done. A hassle-free and low commitment solution.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

91 reviews

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Rated 5 out of 5 stars

My name is Victor Burton with The Law…

My name is Victor Burton with The Law Office of Major L. Adams. My experience with WorkSuites have been great since 2017! However, the attentiveness of Lauren Weaver, has officially made us not want to leave, EVER! Her professionalism and office character stands second to none. In life, we come across rare gems, she’s one of them.

March 31, 2021
Unprompted review
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Reply from Lucidprivateoffices

Hi Victor- Thank you for the kind words and feedback. We appreciate your business!

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Rated 1 out of 5 stars

Staff is Untrained and Incompetent

I was a Virtual Tenant for a few years with no problem working from my Home Office. When I moved to another Worksuites location - the first location continued to bill me for 3 months, even though the Contract for new location specifically terminated the Uptown location. It was painful getting one side of the company to speak to the other side to correct/stop the billing from the old location. Then after contracting for an Actual Office for 1 year -- I was harassed by the Staff (because they were incompetent and untrained). I had to leave and find another Executive Office provider.

I am an Attorney and Business Owner. Here's the specifics: Worksuites provided me with a Contract, which we both signed. Two months after I moved in, they promoted a Receptionist to be the Office Manager (with no training). She proceeded to demand that I sign another contract for more money, with a longer term and a higher deposit - which I had NO obligation to do (Again - I am an attorney). I tried to make it work and to get them to be Fair and Reasonable. The Staff is incompetent and clueless. I had to leave.

May 13, 2020
Rated 5 out of 5 stars

The Galleria location is awesome!

The Galleria location is awesome!

Lauren Weaver and Ashly Villegas make our team and our clients feel right at home with their professionalism and attitude!

I highly recommend this location!

January 29, 2020
Unprompted review
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Reply from Lucidprivateoffices

Thank you so much!

Rated 5 out of 5 stars

NORTH HOUSTON

At our North Houston location (11811 n. fwy) the staff is amazing. Ashley always keeps the refreshments stocked and is so organized when it comes to checking in our interviewees! The coffee bar is a life saver in the morning.o I knw the whole floor enjoys it! I have truly enjoyed having our offices here at this location!

July 17, 2019
Unprompted review
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Reply from Lucidprivateoffices

Thank you for the kind words and your business! We agree, Ashley is fantastic and we are glad to have her.
Thanks again!

Rated 5 out of 5 stars

The staff and amenities here are Great!

The staff and amenities here are Great!

Makes my long drive from Fort Worth to the office more tolerable.

June 6, 2019
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Reply from Lucidprivateoffices

Thank you! We have a location in Ft. Worth is you are interested.
Thanks for your business!

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Rated 4 out of 5 stars

Pleased

For the most part, I am very happy with WORKSUITES. The amenities and staff are nice. The only thing I would change is to have a larger refrigerator that could accommodate the entire floor.
Would also like an ice maker that produced ice faster, after the flavored water that's made in the morning (love this), then there is no ice left for the day. Other than those 2 minor things, I have enjoyed working here.

June 5, 2019
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Reply from Lucidprivateoffices

Thank you for your feedback. You can now use the second refrigerator for your items so this should help out a bunch! We have ordered a new ice maker and it will be here next week! We appreciate your help in making us better!

Rated 4 out of 5 stars

Almost Perfect except…

If the fridge was larger and could actually accommodate the entire floor...and if there was more than one sink (faucet) to clean dishes and wash hands, the WORKSUITES atmosphere would be perfect :)

June 5, 2019
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Reply from Lucidprivateoffices

These are great suggestions and much appreciated. We are in growth mode, so now is the time to make design changes. I will definitely pass this on!
Thank you for your business.

Rated 5 out of 5 stars

Great office space

Great office space. Common area is very nice. A lot of amenities offered.

June 5, 2019
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Reply from Lucidprivateoffices

Glad you like it. Thank you for your business!

Rated 3 out of 5 stars

I would like to be able to send faxes…

I would like to be able to send faxes from the front desk. Also, someone talked to me about my neighbors being able to hear my phone conversations. However, someone brought their children to the office and they were loud. I can also hear other people because the walls are so thin.
My keycard didn’t open the door after hours and I had to go and get that fixed. It turned out no one put the sticker on my key card.
My experience so far has been just okay and I don’t know that we will renew after this lease.

June 5, 2019
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Reply from Lucidprivateoffices

Thank you for your quick reply! We are sorry to hear your experience with us has not been excellent. We will get these issues resolved asap and do what we can to make you love your office! Thank you for sharing this feedback- without it, we can't improve.

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Rated 5 out of 5 stars

5 Stars!!!

Best decision we could have made for our business!

June 5, 2019
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Reply from Lucidprivateoffices

This is fantastic news! Thank you for choosing WORKSUITES.

Rated 5 out of 5 stars

Amazing amenities and location!!

I've been a client at Worksuites for almost two months and my experience so far has been amazing. The staff is fantastic! Location and amenities are unbeatable from the competition for the price. The building is well kept and maintained. I cannot find a better value than Worksuites anywhere else.

May 21, 2019
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Reply from Lucidprivateoffices

Thank you for sharing Randy! We are glad you are enjoying your office. Please let us know if there is anything we can do for you!

Rated 3 out of 5 stars

Past experience has been more on the…

Past experience has been more on the minus side. Slow replies to questions, unavailable by phone, transferred around from one representative to another. Hopefully things will improve.

May 21, 2019
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Reply from Lucidprivateoffices

I am very sorry to hear this. I am going to contact you directly so we can get this fixed asap! Thank you for your honest feedback. We will do everything we can to make it better!

Rated 4 out of 5 stars

Small amenities will bring great reveiws and a 100% occupancy

My monthly billings are not correct, on several occasions. It took the tech 4 months to get my phone system correct.
The suites need Name plaques or small sign to be placed either on our doors or on the wall beside the doors. Similar to what you have for the Kitchen and Conference rooms, that really don't need one. It would be very nice if a fixed glass pane could be installed on our doors, door inserts ?, because clients do not know if anybody is in the office or not, and they surely do not know which office or door. There are no numbers and no titles, on any of the offices that face South, toward the Galleria. I had a computer tech ($125 per hour) sitting in the lobby upstairs, waiting for me to get him, and i am waiting for him in my office which has no number, no plaque and no name.
The other situation is the portable coffee supply for the third floor is currently placed in the beautiful entry area, on the credenza. It is a small coffee thermos, so small that it has been empty 90% of the time I have tried to get a cup of coffee for myself or for a client, even at 9:00-9:30 AM. You have a small kitchen area, where a larger coffee maker should be, with all of the condiments and cups. This way the entry lobby would stay nice and clean and presentable. You could put a decent size coffee make in the kitchen that would be easy to clean and maintain with sufficient coffee for people up stairs. Drinking water is another issue up stairs. It would be so simple to put a small drinking water cooler ($150) and $30 or $40 a month to have the bottles replaced weekly. This would eliminate filling a water dispenser that is sitting on the entry credenza, which is destroying the credenza, not to mention, undrinkable water most of the time. This would probably get you a FIVE (5) STAR RATING!

May 20, 2019
Unprompted review
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Reply from Lucidprivateoffices

Mr. Simon,
These are great suggestions- we love this kind of feedback! I have discussed your suggestions with several departments and will implement some of these immediately. Thank you so much!

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Rated 1 out of 5 stars

Email appointment for office use

Email appointment for office use, never got reply!!!!

May 3, 2019
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Reply from Lucidprivateoffices

I will figure out what happened asap and am contacting you now regardless. Thank you for letting me know and we will get you taken care of!

Rated 5 out of 5 stars

completely satisfied

we are completely satisfied and highly recommend Worksuites to anyone looking for small to medium size collaboration space.

April 29, 2019
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Reply from Lucidprivateoffices

Thank you!

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Rated 5 out of 5 stars

Awesome place to work

Great place they’re always very helpful with anything. Extremely professional. This work space is very hospitable, comfortable, and ahead of the curve when it comes to technology. I had high expectations for this place and they exceeded them

April 29, 2019
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Reply from Lucidprivateoffices

This is great to hear! Thank you for your business!

Rated 5 out of 5 stars

The place is immaculate

The place is immaculate, and the staff so enjoyable. Only issue is all the glass makes some offices and meeting rooms hot.

April 24, 2019
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Reply from Lucidprivateoffices

Thank you for your feedback. Good to know about the glass- we will find a solution asap!

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