While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Logistics Service
  2. Courier and Delivery Service
  3. Freight Forwarding Service
  4. Moving and Storage Service

Written by the company

Lucky Van is a UK-based logistics company specialising in efficient and reliable transport solutions. We offer a range of services, including same-day or overnight deliveries, dedicated or backload transport and courier/multi-drop services. Operating within a dynamic transport exchange, we ensure timely, cost-effective deliveries tailored to the diverse needs of our clients, while optimising supply chain operations for maximum efficiency.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Courier Service out there for…

Best Courier Service out there for sure!
I went with these guys because of the reviews, a little sceptical but thought let’s see what they quote. I enquired late last night then in the morning I got a wonderful text from Alex who gave me a really good quote and said van will be with you at 9.30 and my delivery guy, Vadim, was bang on time. Cannot criticise anything from start to finish seamless. Defo would recommend. Thank you Alex and Vadim for your excellent service.

September 30, 2025
Unprompted review
Lucky Van logo

Reply from Lucky Van

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that our team provided you with seamless service from start to finish. Your recommendation means a great deal to us, and we’re glad we could meet your expectations.

We look forward to assisting you again whenever you need us.

Advertisement
Rated 5 out of 5 stars

They were excellent

They were excellent! Highly recommend to anyone who needs logistic services. I had an emergency situation today and had the pleasure of dealing with Daniel. Given my urgency and not knowing me - Daniel proceeded to dispatch the driver and I had not even paid yet! It was all in all a 7* service and I will use them again! Super professional and organised and their driver was a star !!

July 19, 2025
Unprompted review
Lucky Van logo

Reply from Lucky Van

Thank you so much for your amazing feedback! We're thrilled to hear Daniel and our team were able to support you in a pinch. We truly appreciate your trust and kind words — looking forward to working with you again! ⭐️

Rated 5 out of 5 stars

I am mrs Sukhminder Kaur sidhu

This .courier company is very helpful aswell as their drivers aswell. I will call them again, if I ever need them. Also I will recommend my family friends aswell. Thanks for lucky van lTD.

July 14, 2025
Unprompted review
Lucky Van logo

Reply from Lucky Van

Dear Mrs. Sukhminder Kaur Sidhu,
Thank you for your kind words and support. We're glad you found our service helpful and truly appreciate your recommendation. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

I am so happy I found this company

I am so happy I found this company. I would like to express my gratitude for demonstrating such an amazing job regarding team collaboration. Always smooth job. Highly recommended!

May 18, 2025
Unprompted review
Lucky Van logo

Reply from Lucky Van

Hello Elen,
Thank you very mach for your kind words.

Rated 5 out of 5 stars

Genuinely so impressed!

Genuinely so impressed with this company, Sent an email in the evening, not expecting a reply. They came straight back, offering all that was needed for a collection and delivery same day and very reasonably priced. Will be using again and can highly recommend. Thank you Lucky Van team, a really great job!

May 2, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

great courier service

I have used Lucky vans a number of times and will continue to use them, Very reliable, great rates and quick to respond to any requests or questions.

April 1, 2025
Unprompted review
Lucky Van logo

Reply from Lucky Van

Thank you so much for your kind words and continued trust in Lucky Van! We're thrilled to hear that you've had a positive experience with our service. Providing reliable, responsive, and affordable delivery solutions is exactly what we strive for.

We truly appreciate your support and look forward to assisting you again soon!

Rated 5 out of 5 stars

I had a great experience with arranging…

I had a great experience with arranging same day delivery. Their service was fast, reliable and at a good rate.

January 20, 2025
Unprompted review
Lucky Van logo

Reply from Lucky Van

Thank you, Krystyna for sharing your great experience with us. We are happy to assist you in your future need.

Rated 5 out of 5 stars

Great customer service and support from…

Great customer service and support from the beginning to the end of the order. We use Lucky Van for around a year now and they were always on time, exceeding expectations for our clenaing company.

October 17, 2024
Unprompted review
Lucky Van logo

Reply from Lucky Van

Thank you for trusting us. We are happy to support your business and doing our best to keep our service up for you.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Excellent communication , driver tracking given and a great company to work with.

November 18, 2024
Unprompted review
Lucky Van logo

Reply from Lucky Van

We appreciate your kind words and happy to provide you the excellent service. Looking forward to assist you again and again.

Advertisement
Rated 5 out of 5 stars

First time using Lucky Van for our last…

First time using Lucky Van for our last minute delivery from Biggin Hill to SW10. Will certainly not be the last.
Kept us informed throughout.
Great Service *****

November 14, 2024
Unprompted review
Lucky Van logo

Reply from Lucky Van

Thank you for your kind words! We're delighted we could assist with your last-minute delivery. Looking forward to helping you again soon! 🚚✨

Rated 5 out of 5 stars

Amazing service!

Mikhail provided amazing service. He arrived early, and he was very helpful and accommodating. Thank you again and I would definitely use the service again.

October 12, 2024
Unprompted review
Lucky Van logo

Reply from Lucky Van

Thank you so much for your kind words! We’re delighted to know that Mikhail exceeded your expectations with his punctuality and helpfulness. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent service. 5 Star!

Excellent service. Have been using Lucky Van Ltd for number of years and they are always responds quickly, helpful, friendly, reliable, efficient and competitive pricing.

October 23, 2024
Lucky Van logo

Reply from Lucky Van

Thank you so much for your kind words and continued support! We're thrilled to hear that our team has consistently met your expectations over the years. We truly appreciate your loyalty and look forward to continuing to provide you with the same level of service.

Rated 5 out of 5 stars

Great service, would definitely recommend.

Very easy to make an online enquiry, was subsequently contacted by both phone and email to confirm the details and booking, and item was picked up and delivered from ourselves in outer London to central London within the morning.
Great service, would definitely recommend.

September 18, 2024
Lucky Van logo

Reply from Lucky Van

Thank you so much for your kind feedback! We’re thrilled to hear that the booking process was smooth and that your delivery was completed swiftly. We truly appreciate your recommendation and look forward to assisting you again in the future!

Advertisement
Rated 5 out of 5 stars

Lucky Van saved the day

Lucky Van saved the day!
We were so grateful that Lucky Van were able to deliver this last minute job and execute it so well. They were the only company that was able to help us deliver our stage props from the theatre to the Royal Opera House with a 2 hour notice - on a SUNDAY.
Don't know what we would have done without them.
On top of that the communication was extremely kind and professional. Would use again any time! Thank you!

August 25, 2024
Lucky Van logo

Reply from Lucky Van

Thank you so much for this wonderful review! We're thrilled we could help with your urgent delivery, especially on such short notice. It’s great to know our team was able to make a difference and ensure everything ran smoothly. We’re always here to support you! 😊

Best wishes,
The Lucky Van Ltd Team

Rated 5 out of 5 stars

Very happy

very happy, professional, easy booking, great communication

July 1, 2024
Lucky Van logo

Reply from Lucky Van

Thank you for the great feedback! We're glad you found the booking process easy and appreciated our communication. Looking forward to serving you again!

Rated 5 out of 5 stars

Would use again!

Prompt response times, items were delivered on time and very professional service

September 18, 2024
Lucky Van logo

Reply from Lucky Van

Thank you so much for your kind words! We're thrilled to hear that you were happy with our prompt response times and professional service. It was a pleasure helping with your delivery, and we look forward to assisting you again in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look