Great service, reliable and fast. Managed to get hold of Office family edition activation codes substantially cheaper than RRP or discount offered by other resellers. I must admit, I had to do a b... See more
Company replied
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We ordered licenses and received them promptly. Very clear instructions. Our Ludos website account and PayPal account have different email addresses, as a security measure Ludos shipped the licenses... See more
Company replied
After seeing great reviews used this. Unfortunately, due to mix up, someone else ordered same thing as me on this site. Customer service very prompt (within hours) and receiving refund in 5 working... See more
Company replied
No problems, genuine activation code sent quickly by email. They even got to spot a potential security banana skin. I set up an account with an email address but paid via PayPal account which uses a... See more
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Company details
Written by the company
Ludos Digital is an online video game store. We sell a variety of video game product keys and other digital products, accessible via our website. You can buy for Nintendo Switch, Xbox, PSN and Steam. We're located in London, United Kingdom, and the website accepts payment in GBP and many other currencies via a variety of payment methods.
Contact info
36 Gordon Road, W52AF, London, United Kingdom
- support@ludos.org.uk
- ludos.org.uk
4.6
Excellent
336 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
AVOID! THEY ARE SCAMMERS
Purchased a 12 month ultimate pass, only 3 months worked. Company don't want to know even though I provided proof from Microsoft that I havent used the codes. Absolute con artists. AVOID!!! Replied to my comment saying I haven't provided you with information, you asked for a report from Microsoft and that's what I sent, you just don't want to admit that you've sold codes that I couldn't redeem because someone else already had!!
April 7, 2022
Unprompted review
Reply from Ludos Digital
Dear Kelly,
We are sorry to hear about your experience with us.
According to our record, we supplied you with all working codes. Our customer service tried their best to help under our terms and conditions 4 months after your order.
You were advised of the proof that we accept to process your claim. The proof you provided did not match the proof we require and therefore we could not act upon it.
You decided to open a claim with PayPal which after investigating denied your claim. We understand this was not the outcome you hoped for.
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First time using LUDOS so was really…
First time using LUDOS so was really unsure about using this to buy a digital game for Xbox the digital code was sent within half a hour Will definitely be using again as the cost was half the original cost
April 5, 2022
Reply from Ludos Digital
Thanks for your review. We hope to deal with you again soon.
Easy to order start to finish
Easy to order start to finish
I got my digital code within the hour
And it worked great
April 2, 2022
Reply from Ludos Digital
Thanks for your review. Enjoy your purchase ^^
Reply from Ludos Digital
We are glad to hear about your experience with us. Enjoy your purchase ^^
Bought Xbox ultimate game pass
Bought Xbox ultimate game pass , received the code quickly ,easy instructions to follow ,would recommend
March 26, 2022
Reply from Ludos Digital
We appreciate your kind review. Enjoy your purchase ^^
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Excellent service
March 6, 2022
Reply from Ludos Digital
Many thanks for taking the time to share your thoughts on your experience with us. Hope to deal with you again soon!
Ordered xbox live game code and got it…
Ordered a xbox live code for minecraft and got it within an hour and it worked with no hassle.
March 5, 2022
Reply from Ludos Digital
Great to hear of your experience. Hope to deal with you again soon 👍
Very quick and easy to do
Very quick and easy to do. Will definitely be coming back next time 👍
March 4, 2022
Reply from Ludos Digital
Thank you for your kind review. We look forward to dealing with you again soon, enjoy your purchase!😄
Reply from Ludos Digital
Glad to hear about your experience with us. Enjoy your purchase ^^
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Present for nephew.
Website easy to navigate.
Competitive pricing.
Simple and easy solution to a present for a 13yr boy. Thank you
February 25, 2022
Reply from Ludos Digital
We are glad to hear about your experience with us. We hope he will enjoy the present and we hope to deal with you again in the near future ^^
Excellent Service
Contacted them by e-mail well out of hours and got a reply the same evening with a proper resolution. Excellent service!
February 21, 2022
Unprompted review
Reply from Ludos Digital
Thanks for your kind review. We hope to deal with you again in the near future ^^
Reply from Ludos Digital
Thanks for your kind review ^^
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Codes worked as advertised and were…
Codes worked as advertised and were delivered quickly. Very professional service.
February 2, 2022
Reply from Ludos Digital
Thanks for your review. We hope that you are enjoying your purchase.
Cheap website
I thought this site was going to be a scam as it looks very new and doesn't have many reviews. I bought a nintendo switch game for cheaper than anywhere else i could find it.
I got the code within 2 hours
January 28, 2022
Unprompted review
Reply from Ludos Digital
Thanks for your review. We hope that you are enjoying your purchase and we look forward to fulfilling your next orders ^^
Customer service is fantastic…
Customer service is fantastic…
I ordered a 6 month game pass for Xbox which comes with 2 stackable codes. One worked straight away but the other one said it was already redeemed. I emailed advising of the issue and had an answer back to let me know they were investigating within a couple of hours, and a replacement code the very next morning.
Definitely will continue to use this website knowing that any issues will be solved so quickly!!!
January 26, 2022
Unprompted review
Reply from Ludos Digital
We are glad to hear about your experience with us. We will continue to serve our community and customers with the fastest and most secure way possible.
We hope that you are enjoying your purchase and we look forward to fulfilling your next orders.
Extremely happy experience from…
Extremely happy experience from purchasing digital game codes, delivered to email within the hour and easy to redeem. Will definitely be recommending and ordering again.
January 5, 2022
Reply from Ludos Digital
Thanks for your lovely review. We will be more than happy to fulfil your next orders ^^
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Excellent value Hassle free Microsoft…
Excellent value Hassle free Microsoft 365 subscription upgrade. Could not be more pleased with Ludos Digital.
January 4, 2022
Reply from Ludos Digital
We are glad to hear your thoughts about our service. Thanks for review and enjoy your purchase ^^
Easy to use and delivered my codes…
Easy to use and delivered my codes promptly
Thank you
January 1, 2022
Reply from Ludos Digital
You are very welcome and thank for your lovely review. Enjoy your purchase ^^
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