-Same day deliver after Purchase at Marshalls. -App is easy to use and provides good tracking information letting you know when your item is picked and when being delivered. -Delivery guys were cour... See more
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For over 10 years, we’ve been the go-to on-demand moving and furniture delivery service, completing over 1 million 5-star moves.
Whether you’re moving to a new apartment, clearing out your storage unit, buying a dresser on Facebook Marketplace, or just need help getting your new sofa home from the store, Lugg is just a tap away. Our professional movers arrive at your door in 30 minutes or less.
Lugg covers everything from home and office moves to furniture delivery, junk removal, and more:
Lugg is designed to make your moving experience smooth, fast, and hassle-free. Visit lugg.com/estimate or download the Lugg app to get an estimate and schedule your move today!
United States

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Reply from Lugg On-Demand Movers
white glove start to finish! They were prompt, treated furniture carefully
and were very friendly!

Reply from Lugg On-Demand Movers
Eder was fantastic ! On time, good communicator, and took great care of our sofa. Couldn’t be happier !

Reply from Lugg On-Demand Movers
The young men who delivered were so professional. The gentlemen communicated arrival at the store location and were exceptionally polite and helpful when they arrived at my home.I would not hesitate to use this service it was top notch. The Lugg experience exceeded my expectations.

Reply from Lugg On-Demand Movers
This team was one of the best Lugg teams I have experienced! They were Exceptional! Professional, Very Kind, and very Efficient. Very impressed and grateful for their help!

Reply from Lugg On-Demand Movers
Very professional, prompt and polite.
Got the job done. That was the goal!

Reply from Lugg On-Demand Movers

Reply from Lugg On-Demand Movers
Nice guys. Very efficient and on time for picking up furniture from one location in the area and delivering it to me.

Reply from Lugg On-Demand Movers

Reply from Lugg On-Demand Movers

Reply from Lugg On-Demand Movers
Calvin and Ancil were amazing and hard-working. They were very professional too. We appreciated their help and highly recommend their service!

Reply from Lugg On-Demand Movers
Great user experience in the app + the movers were very efficient and nice!

Reply from Lugg On-Demand Movers
The two gentlemen was nice. And very helpful. But am up that having problems with payment. And money is in the bank. Put in a different card still no payment withdrawal. It had know their no phone number. Would have use your service. It like know one can help me.

Reply from Lugg On-Demand Movers
Boris and Jose are great! Professional and hard working. Highly recommend

Reply from Lugg On-Demand Movers
Emilio and Julio, the two movers, were professional and carefully moved two heavy pieces of furniture. Great customer service and teamwork!! Booking was convenient. Fair pricing. App worked great for updates.

Reply from Lugg On-Demand Movers
The movers were very quick and very careful with my stuff. They showed up on time and were very courteous. I will be using them again in the future. Highly recommended!!!

Reply from Lugg On-Demand Movers
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