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Rated 1 out of 5 stars

Hello . I was disappointed with the company because I purchased a Base for the Growatt ARK battery system set online and then the description displayed a message that the order had been canceled and a... See more

Rated 3 out of 5 stars

Disappointed that items advertised online were not in stock and no longer available. Resulted in unnecessary delay for me, after submitting an order which could not be met.

Rated 5 out of 5 stars

I recently had the pleasure of shopping at Lukaro.shop, and I must say that I am thoroughly impressed with their products and services. What truly sets Lukaro.shop apart is the quality of their prod... See more

Rated 5 out of 5 stars

I had the wonderful opportunity to shop at Lukaro.shop, and I must express my genuine admiration for their products and services. What truly distinguishes Lukaro.shop is the exceptional quality of the... See more

Company details

  1. Solar Energy Equipment Supplier

Written by the company

Lukaro.shop Ltd Solar energy sales and experts in the UK


Contact info

3.4

Average

TrustScore 3.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Disappointed

Disappointed that items advertised online were not in stock and no longer available. Resulted in unnecessary delay for me, after submitting an order which could not be met.

November 7, 2025
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Rated 1 out of 5 stars

Hello

Hello . I was disappointed with the company because I purchased a Base for the Growatt ARK battery system set online and then the description displayed a message that the order had been canceled and as a result I did not receive the item

November 4, 2025
Rated 5 out of 5 stars

Very happy

The person on live chat was very knowledgeable and helpful. The parcel arrived fast and well packaged. Recommended by me, I will buy again thanks

June 9, 2025
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Rated 3 out of 5 stars

Wrong stuff and keeping quite, very bad communicator. Still keeps my money. I hope this time if he is genuine to send the right item I paid for.

Wrong items and will send the correct one until he receive it back. He should've sent the correct one in time.

February 8, 2024
Lukaro.shop Ltd logo

Reply from Lukaro.shop Ltd

Sorry that you feel and experienced bad feelings while shopping with Us. Car accidents happen, nobody wants them to happen, but unfortunately, they do happen. Same with business mistakes can happen (wrong items, damaged while in shipping, defective from manufacturing, etc.).
There is no business, that sends items out before receiving returns (even if it's the business's fault) that is the reason customer pays for goods first before they are sent out initially. We believe we did our best to resolve your issue and sent the goods back within a few hours after the return was received with express delivery at no cost to you. If you still feel that we have not done enough for you, sorry, but we communicated with you from first contact till last, until the issue was resolved. If that wasn't enough we only can apologise, but we assume that we probably can't be good to everyone despite doing the best we can.

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Rated 5 out of 5 stars

I had the wonderful opportunity to shop…

I had the wonderful opportunity to shop at Lukaro.shop, and I must express my genuine admiration for their products and services. What truly distinguishes Lukaro.shop is the exceptional quality of their offerings. My order consisted of JA solar panels and Growatt inverter, and upon their arrival, I immediately noticed the premium materials and the sturdy, well-crafted feel of the products. It's evident that the Lukaro.shop team is dedicated to assembling a selection that not only boasts aesthetics but also guarantees long-lasting performance.

March 12, 2023
Unprompted review
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Rated 5 out of 5 stars

Exceptional Shopping Experience at Lukaro.shop!

I recently had the pleasure of shopping at Lukaro.shop, and I must say that I am thoroughly impressed with their products and services. What truly sets Lukaro.shop apart is the quality of their products. I ordered a couple of Growatt solar panels and an inverter, and upon receiving my order, I noticed that the materials used are of high quality, and the products feel durable and well-made. It's clear that the team at Lukaro.shop takes pride in curating a collection that not only looks good but also stands the test of time.

Shipping was surprisingly fast, and my items arrived well-packaged and in perfect condition. This level of care further solidified my trust in Lukaro.shop as a reliable online retailer.

August 7, 2023
Unprompted review

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