Lullabybebes Reviews 29

TrustScore 1.5 out of 5

1.7

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Company details

  1. Appliance Store
  2. Baby Clothing Store
  3. Baby Store

Written by the company

Lullaby Bebés started as a small business in London, England. At Lullaby Bebés, our aim is to offer you the finest baby carriers, pillows and diapers on the market as our product design and quality is our top priority! Not only have we got the trendiest ergonomic products, but we can also guarantee that they are long-lasting, esthetically appealing and inherently well-designed.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

29 reviews

5-star
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2-star
1-star

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Rated 1 out of 5 stars

This is a review for lullabybebe.com

This is a review for lullabybebe.com
I purchased a personalized bottle, the personalization is made with adhesive paper and after five days of use half of the letters are missing.
Tried to contact customer service, nobody is replying to my emails.
Really horrible experience.

July 1, 2025
Unprompted review
Rated 4 out of 5 stars

Will be purchasing again

Although there was a bit of a delay with the arrival of my order and replies on emails were slow, I got in touch with the seller on messenger and immediately got a response. The person I spoke to was really nice and helpful and within 3 days, my order was delivered. Delays happen so I'm not too fussed on that end. The most important thing is that my nephew is happy with the gift and the stickers that the seller sent as a gift free of charge were very well received. Thanks so much! Will be purchasing again.

January 21, 2022
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Rated 4 out of 5 stars

The nappies are amazing!

The nappies are amazing!
But I had 2 bits missing from my order I also ordered the fox nappies and received completely different ones.
Tried to email a few times but have had no response!!!

After leaving review and contacting company through Facebook they have helped to put the error right. Even though abit slow to respond I will buy again as nappies are great and haven't leaked thank you.

April 5, 2021
Lullabybebes logo

Reply from Lullabybebes

Dear Groves,

I hope you are well. We will send to you 10 more nappy liners to make it up to you. We are extremely sorry about this issue. We will speak to our warehouse operatives so that they can address this issue in the future.

Kind regards,

Tomas

Rated 4 out of 5 stars

Would recommend

Arrived within the advised time, just! Tracking number was provided quite quickly, and showed on the Royal Mail tracking site as ‘being dispatched by sender’. However, this didn’t change for over a week.
There was an issue the sellers side with my PayPal payment, it was showing as cleared and was taken my side, but seller hadn’t received the funds. I was asked to confirm receipt of the order, even though it hadn’t been received. I spoke to PayPal who advised that I should not. Seller was very communicative and apologetic during this process.
Website could be a bit friendlier and allow you to put multiple items in your basket at once, rather than being taken to the basket after you make each selection. Took me a while to order 14 items!

February 10, 2021
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Reply from Lullabybebes

Hey,
Thanks for your review. Unfortunately, PayPal’s protection policy works like that. Hopefully, it will be resolved in the future, but we’ve come to the realisation that the current system is convenient for both parties in terms of safety. We will try to fix the glitch we have on our website. Thanks again for your purchase.
Kind regards,

Lullabybebes

Rated 5 out of 5 stars

Great service

The nappy is good. It is made of bright waterproof fabric, inside of it there's a soft liner and there is a pocket for the liner. It looks like it has comfortable rubber bands for the legs. All the buttons work, and you can adjust the size as your baby grows.

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered 16 different prints and 20…

I ordered 16 different prints and 20 inserts. All arrived in about 2 weeks and are exactly like the photos. Baby isn’t due until Jan so I haven’t tried them yet but all looks great! They soft, great patterns and well made.

January 25, 2021
Unprompted review
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Reply from Lullabybebes

Thank you for your purchase.

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Rated 4 out of 5 stars

Fast delivery

Fast delivery. Very soft and don't leak. Only small thing would be not as elasticated round the waist another brands but still a good fit for no leaks!!

January 12, 2021
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Reply from Lullabybebes

Thanks a million for your feedback

Rated 2 out of 5 stars

Poor delivery times

Not received my item yet so can’t comment on item quality. I’m aware it’s Christmas time. But have been using the tracking reference and so far it’s taken 10 days to actually dispatch the item. Sure someone could have handed it over to Royal Mail sooner than this.

December 30, 2020
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Reply from Lullabybebes

Dear Charlotte,

I hope you are well and I’m sorry about the delay. On normal days you would have gotten your delivery tomorrow, but Royal Mail does not usually deliver on public holidays so you might get your parcel this Saturday or Monday at the latest. Happy New year, and again sorry about the inconvenience.

Sincerely,

Lullabybebes

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