It was faster shipping than I expected! The packaging was so good and the items came in perfect condition! I couldn't ask for better service. I did have some trouble tracking my package but that was r... See more
Company replied
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I’d just like to give LumiBeauty a 5/5 stars (I’d give a 10 if I could). Their shipping was fast, they have quick responding customer service and the best of all THEIR PRODUCTS ARE SEALED!!! Finding o... See more
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I’m extremely disappointed with the ponytail. In the photo it looks about four times the volume of the product I received… I have a lot of hair so it looks ridiculous. The texture is not kinky at... See more
Company replied
This is my second time ordering from Lumi Beauty as they seem to be the only online store that stocks the wider range of a Mizani hair care products. The entire process has been seamless with quick de... See more
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Company details
Written by the company
umibeauty est la boutique en ligne dédiée aux soins capillaires et cosmétiques professionnels. Découvrez une sélection de produits innovants, vegan et performants : shampoings, masques réparateurs, lissages brésiliens, soins hydratants et sérums pour tous types de cheveux et de peaux. Notre mission est de révéler votre beauté naturelle grâce à des formules efficaces, respectueuses et adaptées à vos besoins. Lumibeauty, l’expert beauté en ligne.
Contact info
Rue de Visé 148, 4020, LIEGE, Belgium
- +32499505777
- client@lumibeauty.com
- lumibeauty.com
4.2
Great
2K reviews
Replied to 92% of negative reviews
Typically replies within 1 week
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I experienced excellent customer…
I experienced excellent customer service by getting a reply to my e-mail message within few hours. The message reassured me of getting my goods as soon as possible and I got them about three hour later.
April 20, 2021
i had a very good experience with lump…
i had a very good experience with lump beauty, my order came very fast.
April 18, 2021
Very professionale and quality products…
Very professionale and quality products and fast delivery
April 9, 2021
Very good
Very good. Impressed with the quality as well as the speed of delivery. Smoothly done. Products arrived well packed and in good condition. Will definitely recommend.
March 18, 2021
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Satisfaction totale
March 4, 2021
I would not dare to attempt again
February 20, 2021
Reply from lumibeauty
Good morning, Madam,
first of all thank you for your order
to respond to your comment you might come back to me to find out what happened as you did not contact me to report a problem
I await your return
very cordially michael
Friendly
Friendly and respond emails very fast. I like ordering from here. The price of the products are cool too
February 20, 2021
Quick order to the UK
Placed an order with Lumibeauty and ws expecting ot to take some time as i am based in the UK. but i was pleasantly surprised that it arrived safe and well and surprisingly quicker than i had expected considering current COVID and Brexit issues Thank you very much!!!
February 17, 2021
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Good Products,fast shipping
February 8, 2021
Great experience
Great experience. Quick deliveries to the uk. Had no issues at all and will be using them again in the future
February 8, 2021
Good job!
The website is user friendly. Shipping was fast, items were safely packaged.
The link to track the package didn’t work, but it’s not such a big deal.
January 8, 2021
From application to the results
I knew about Blind'Age's mask first at a hairdresser and really liked the results. Buying the kit online had me astounded. It burned my scalp a little bit, but that's it. I really love the result and recommend for sure. It left my hair really hydrated and soft! Easier to wash and to style.
December 22, 2020
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Absolutely brilliant service and really…
Absolutely brilliant service and really quick delivery
December 6, 2020
Because of the Pandemic the deliveries…
Because of the Pandemic the deliveries take 10 days . But the services are very good and customer service on the phone is ⭐️⭐️⭐️⭐️ The lady have on the phone was very nice
November 16, 2020
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This was a very bad customer service I…
This was a very bad customer service I told you that the product was damage d and you did not do anything and you are waiting to find out with the post office. never heard anything. You even did not propose to send a new bottles of the product wasted the post office might not be responsible. I rate you 0000 and you must be reported.
November 4, 2020
Good service
Fast delivery and competitive prices. Very good customer service.
August 7, 2020
Unprompted review
Very very bad im so sad right now and…
Very very bad im so sad right now and you guys should be ashamed to send me an email asking me such question
August 1, 2020
Unprompted review
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