Luminaproshop Reviews 

Order the lunina pro tv set up at the end of octotober and paid extra for the VIP delivery support. The item has been out for delivery twice and twice the courier has failed to deliver. The only updates i receive are that it’s delayed. This has been going on for 8 days now. Lumina Pros response is that i have to chase up the courier. Yep, i paid extra for the VIP delivery support to get that response.

Unfortunately, these are not the best LED lights. The lighting effects are not smooth, and they are nowhere near as bright as I expected. To make matters worse, the packaging arrived squashed, and delivery took over a week.

Overall, I am really disappointed with the quality. They honestly feel like a cheap knock-off rather than the genuine product advertised. I had been really looking forward to receiving these, which makes the disappointment even worse. I would not purchase them again or recommend them to others.

They charge you £40 for a cheap chinese knock off. Then when you return the item they never refund you!!

Avoid these scammers at all costs

Avoid this company. The lights I received were faulty, and despite providing photos and following their process, I had to spend weeks going back and forth with customer service trying to get a refund. Their responses were slow and repetitive, with the same generic answers even when I was raising specific concerns.

They also expected me to pay the return postage for a faulty item, which I find completely unreasonable. The products themselves feel very cheap for the price and, in my experience, are overpriced for the quality. Delivery was also slower than expected.

After all the unnecessary back and forth, they still did not resolve my refund, so I had to dispute the payment through my bank.

Overall, very disappointing product quality and terrible customer service. I would strongly recommend looking elsewhere