My senior dog has been taking this for almost a month. She is now on her second container. She has a big lump by her tail, and no change yet. Her energy has improved, it looks like she is absorbing h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Lumiqour, we are a team of dog lovers who understand exactly how it feels to notice something different about your pup and not know what to do next. We started this company because we believe every dog deserves to live their happiest, healthiest life, and every dog parent deserves a natural, trusted solution they can feel good about. Our flagship product, Turkey Tail+, is a precision two-ingredient supplement combining organic Turkey Tail mushroom with Lactobacillus acidophilus probiotic, specifically formulated to support dogs dealing with fatty lumps, low energy, and immune challenges. Unlike other supplements that throw every ingredient at the wall, we keep it simple and effective because we believe in doing one thing and doing it right. Turkey Tail+ is free from fillers and artificial additives and comes in a bacon flavour that even the fussiest of dogs cannot resist, making it one of the easiest supplements to introduce into your dog's daily routine. We stand behind our product with a 90-Day Happy Pup Money Back Guarantee because we are that confident in what it does. If your dog does not thrive, neither do we. Thank you for trusting us with the health of your best friend. We do not take that lightly.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 69% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Lumiqour
First order took a while to receive second order was much quicker but still longer then advised. I have seen a noticeable difference in my older dogs energy level and her lumps have seen some shrinkage.very pleased with the product

Reply from Lumiqour
Your product has made big difference in my dogs. They are older animals and seem to be alot more lively then before. They can't wait for it in the morning. I mix it with a little elk velvet. I've had no problems with delivery. Just get a subscription or order before you run out. My dogs and I thank you.

Reply from Lumiqour
I started giving this to my dog a month or two ago and it’s made a big difference on a lump he has. I recommend this product

Reply from Lumiqour
Easy to order and they have great deals on the website!

Reply from Lumiqour
Have tried for 2 months, zero change in lumps on my dogs. Makes me wonder if all the other reviews about it working are fake, or owners changed something else in their dogs food/lifestyle. I’m starting to believe this is a scam company as all the responses are AI, my second order was “returned to sender” with customer support not fixing it after multiple emails. It was only after I filed a complaint to the FTC and my credit card company that I was then issued a refund for this package. Their FB messenger replies are all AI too, and just sends you in circles with no resolution. I wouldn’t do business with them again.
Edit: Dear Olivia, as you suggested, I emailed support@lumiqour ….. seems like your customer service department doesn’t exist as no one responds. Shame on you guys.

Reply from Lumiqour
BUYER BEWARE My first order was shipped in a timely manner, but I saw no difference in my pups limpoma size, digestion or energy. The autoship was supposedly sent THREE weeks ago but has not arrived. They preach continuous yet fail to deliver results at every level.

Reply from Lumiqour
We just finished our first bottle and so far so good. My dog likes the taste and I’m waiting for her lumps to shrink.

Reply from Lumiqour
Order arrived quickly! My dog eats this supplement very easily! I am hoping it will make a difference and improve his many fatty lumps.

Reply from Lumiqour
I placed an order and at least two weeks have past. The best I get from them is an AI assuring me the product is on the way. The shipping is terrible and I’m very disappointed with their customer service.

Reply from Lumiqour
Horrible customer service. No Phone # to contact Lumiquor. Ordered on 7/3 as of 7/15 no delivery. Unable to trace, unable to contact Lumiqour. AND the disc. codes they tease you with, forget it none of them work when you check out. Bait and swithch and take your money and no way to communicate with them. Attorney General will be called next.

Reply from Lumiqour
I was not aware that I had a subscription because I usually try to ensure I do not sign up for subscriptions when trying products. The turkey tail gave my dog horrible gas, she was in pain verbally communicating her discomfort. The orders sent do not come with any paperwork to reach out to company to cancel. Being a busy person it has taken me several sit down attempts to try to figure out how to reach this company. I looked up the address and was led to a storage unit facility. I tried searching just the name of the product with no luck. Finally just scroll through my checking account to find a recurring payment that has happened 3 times just to find the name of the company that is billing me because there is no name or order number Reciept with any of my packages. I opened one container and have not touched it since because it is awful for my dog. Now I’m sitting here with 3 packages to include 23 unopened containers and one open. Still with no end in sight as to where to return this or how to get a refund.

Reply from Lumiqour
I will give a higher review when I see the results. We just started using it. We were using another product before and I’m hopeful that this one will help with the bumps.

Reply from Lumiqour
I checked online and their page said I did not have a subscription. Since I didn’t want to continue receiving product, this was welcome news. Until I received $70 worth of more product with no invoice or other contact information. I couldn’t reach them by phone and nobody responded to my email. If this isn’t a scam, it’s an extremely poorly run company.

Reply from Lumiqour
We ordered June 30th and received a tracking number with a prefix of KUNI? It's July 10th and tracking still does not work and I have asked for the order to be canceled. I know, 11 days isn't very long to wait but if I had tracking showing progress. Or any kind of tracking in the USA and after seeing review history, I am concerned.
No response as of yet but I will follow up with my credit card company.
Lumiqour, Please respond to this review and cancel the order.
Update: No resolution on tracking or cancellation. Lumiqour, your whole order process is very sketchy at the least. If I wanted a product shipped with a Chinese shipper, I would have ordered from China. The tracking only worked towards the end. Ordered on June 30 and arrived July 14. I wonder where it was shipped from? China? Maybe you should let us know it’s a two week shipment from somewhere besides the USA!?! Is it even safe?
Try to just cancel any subscription orders… It’s literally a 10 click and multiple page process. Super sketchy…

Reply from Lumiqour
I have absolutely been scammed by this company. They lied to me that it does not have bacon flavouring, and even though I met every single one of the refund criteria, they are ghosting me and have not refunded me. I have all the receipts and I just want to warn everyone about them.
Update: I will take you up on your highly likely fake offer to resolve this as soon as possible and email immediately. I’ll keep readers here in the loop about the progress or lack there of.
Update: Finally the company took accountability and refunded me. Even after advising I would be reporting to the FTC, no response but my initial review prompted the refund that is well deserved. Heck of an ordeal to get here but finally, they did the right thing after so much time. I won’t be ordering from them ever again but at the very least, they finally refunded me. Kudos to them on that.

Reply from Lumiqour
Easy to order and products are explained on what they do to help you identify what you need.

Reply from Lumiqour
UPDATE: finally got a response and refund.
No one has been responding to my emails! I placed an order and checked the status and it was returned to sender
No notification at all. I’ve emailed several times and no one is responding to any of my emails.
order #103278

Reply from Lumiqour
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.