I deposited $300 into my LumireFX…
I deposited $300 into my LumireFX account and grew my balance to approximately $1,200 through trading. When I requested a $500 withdrawal, it was initially approved but was later reversed and rejected.
The reason given was that I had used "hedging." My account remains active, and the balance is still visible, but I have been unable to withdraw my funds.
I was never warned beforehand that opening simultaneous long and short positions on the same instrument in my single trading account was prohibited. I have asked the company to identify the specific rule that I allegedly violated, but I have not yet received a clear explanation.
Now they're not responding me on their support and social platforms.
Based on my experience, I would advise anyone considering this broker to read all trading rules carefully and obtain written clarification regarding hedging and withdrawal policies before depositing funds.
I hope this matter can be resolved fairly and transparently.
My
Account id: 7383484
