Lumivyx Reviews 

I reviewed this company a day or so ago and thought I was only getting a 50% refund. After sending a very disappointed and upsetting review, the company gave me a full refund, which I am grateful for. Apparently, I misunderstood their return policy. In my opinion, it should have been very clear & I should have gotten a full refund immediately with no questions asked. It was very early in the 30 day “money back guarantee.”

The product is exactly as described and is worth the price. The delivery was efficient. Thanks for a great set of underwear for incontinence.

My experience is when ever I texted in reference to my order, I always got a response and I loved that

I ordered absorbent underwear for my special needs daughter. Even after requesting tracking info 2 weeks after order, I never received any #. Now 3+ weeks later, the order arrived...pathetic excuse for "absorbent underwear". These are CHEAP, thin, panties. $50 and I could have bought something equivalent at Walmart for $20 or less! Seems returns are worthless - have to pay shipping and question if I'd ever receive a refund. Not a trustworthy merchant at all.

I placed my order. Received an email saying I will get a tracking number as soon as it ships. I received an email 2 days later saying the "Your order has shipped, but there seems the tracking number has been lost" and "this happens from time to time". Then I received an email saying my order was delivered, I go to check and NOTHING was there. I attempted their pointless customer support and days later I am yet to hear back from them.

The customer service is top notch. Even though our landlord wasn’t willing to adapt to my new shower heads, customer service worked with me for a quick reasonable resolution. Very positive experience!

I ordered 2 shaver by mistake. I tried to email and they didn’t respond as quickly as I wanted. I canceled my order, They quickly responded and fixed everything. They charged me for 1 and are sending 2.Truely decent company.

I purchased LumiSylk Pro - Facial Epilator. It didn't work at all. Requested a video or advice, thinking maybe I was missing something. Only response I got was an offer of a 50% refund. So I'm out a lot of money & I just have to send it to a landfill. Reading other reviews now I feel like a fool for spending $85 when a friend's epilator cost $30 and works beautifully.

Bought the lumivyx IPL and used it regularly for maybe a month before it stopped working. I contacted the company and received a replacement which I didn't try out for a while. When I finally started using it, after 2-3 uses the new one stopped working too. As I waited about 2 months before trying the replacement, the warranty is up and the company can't/won't help. Seems to be a repeating problem with the IPL as both had the exact same issue, suggesting this may be a defunct product.

My husband had some problems with the head shaver. I contacted customer service by email and they responded the next day offering a 50% refund for the product so I accepted. Authur of
Lumivyx did refund my husband and
we are happy with Lumivyx customer
service.

I've been using my lumivyx for almost a year and have been using it maybe twice a week now. It does nothing! Absolutely nothing. A scam

I bought two razors, which were immediately billed to my credit card. I did not receive any confirmation information. They have not arrived as they were supposed to. And I’m finding it almost impossible to contact anybody about it because I don’t have the confirmation number which was never sent. I was very little I could do because I have no information other than the payment on my credit card.

Bought the face epilator. Complete trash, does not work at all. Textbook response from company, no resolution.

I guess it's working. I have been using it since December and the hair seems to be slightly slower at growing back, But I do believe I overpaid for this particular product. Next time I will pay more attention and do more research.

I bought the facial epilator and it was a total waste of money-didn’t work at all!!

Do not buy anything here! $60 product doesn’t work! They never answer, call back or reply to emails! TOTAL SCAM!!!!!! BEWARE.TOTAL RIP OFF. SO MaD

I purchased a laser hair removing kit in January and was I formed I would receive it in December 25, unbelievable! I've asked 3 times for a refund but to no avail. I think they are a scam. Do not touch this company with a barge pole.

The worst customer service on the planet. I did t even use the product but when I tried to return it they offered 50% refund just to keep it. I returned the product and they never refunded my money. I had to go through my bank to get reimbursed. I will never try another product from this company.

I ordered this. With my schedule, I used it sparingly. But I followed all instructions for care and use. One day, it randomly stopped working. I reached out to the company. Of course, I was barely over the 30 day money back guarantee. They gave me no options for a replacement just 30% refund. Do Not Buy this product. It doesn’t work, doesn’t last and the company doesn’t care.

Reading some of the negative reviews worries me before submitting my refund request. To my surprise, I received a replied from John shortly after, and he offered return option same as the other agents offer to others. But after our communication, he understood the issue on the UVac Pro vacuum and approved my request without hassle. Excellent !!