We enjoyed the Lumos performance of Coldplay songs. It was early evening so didn't really feel the effect of the Candlelight, but it was still atmospheric. Very talented musicians- 2x Celloist & 1x Vi... See more
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Enjoyable concept and concert. Just disappointing that they don't play more well know songs/tunes especially when the artists themselves are really well known and have a wide back catalogue. This is... See more
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Might have included a few different songs, everything they did was really good. Would have liked to hear Your Song. Clearly good musicians and an excellent performance. Very convenient location for... See more
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Attended the Louis Armstrong/Nat King Cole show in Windsor on Saturday. Really enjoyed it. Much like Louis Armstrong the main musician was primarily an accomplished trumpeter who also sang while c... See more
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Company details
Written by the company
Lumos Experiences brings you enchanting concert experiences paying homage to world famous artists. We've partnered with spectacular locations & churches across the UK, US & EU to deliver a concert experience that is nothing short of magical ✨
Contact info
Thames Tower, RG11LX, Reading, United Kingdom
- customerservice@lumos-experiences.com
- lumoslive.co.uk
4.0
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 2 weeks
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Welcome to Staten-Island
Welcome to Staten-Island! We truly enjoyed the candlelight concert last evening in Saint Andrew Church. We hope that you will continue to include Staten-Island in upcoming events.
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi Laura,
We're delighted to hear that you enjoyed the candlelight concert at Saint Andrew Church and that the experience was so memorable.
We truly appreciate your support and are grateful to have shared the evening with our Staten Island audience. We hope to return with more events in the future and look forward to welcoming you back to another Lumos concert soon.
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Wonderful evening thankyou
Wonderful evening thankyou . Loved the welcoming staff , loved the music , loved the ambiance .
I really did have a problem with sitting so long on a church pew . Please do make sure that we know of more comfy chair availability . I , and I am sure others , would pay more for a more comfortable seat .
I have been to 2 of your concerts now and will definitely come again .
Thankyou
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that
you enjoyed the music, the atmosphere, and the warm welcome from our team. It's especially lovely to know you'll be returning to future concerts.
We appreciate your comments regarding the comfort of the church pews. Where venues are able to offer alternative seating, we'll continue to make this as clear as possible, and we value your suggestion about premium seating options with more comfortable chairs.
Thank you again for your support, and we look forward to welcoming you back soon.
Lumos Experiences
My wife and I travelled to Beith Parish…
My wife and I travelled to Beith Parish Church to the Coldplay recital.
The whole experience was emotional, uplifting and nothing short of brilliance. The violins and cello musicians were outstanding.
A truly unique experience thank you.
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi Craig,
Thank you for your wonderful feedback. We're delighted to hear that you and your wife travelled to join us and that the Coldplay recital was such an emotional and uplifting experience.
It's fantastic to know that you enjoyed the outstanding performances from our violinists and cellist. We truly appreciate your kind words and are thrilled that the concert provided such a unique and memorable evening.
Thank you again for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
What a wonderful night
What a wonderful night. The music and sound was perfect and the lighting with all of the candles was excellent.
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi Michael,
Thank you for your wonderful feedback. We're delighted to hear that you had such a memorable evening and enjoyed the music, sound quality, and beautiful candlelit atmosphere.
It's lovely to know that the lighting helped create the perfect setting for your experience. Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
Disappointed…
Despite paying for Gold tickets we were seated 5 to a pew 5 rows back (lots of empty space around us and completely empty rows). Couldn’t see any of the performers due to other people’s heads obscuring my view the entire time.
The performers voices and the musicians were marvellous, but the experience was poor due to the seating issue.
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi Diana,
Thank you for your feedback. We're sorry to hear that your seating did not meet your expectations.
We understand how disappointing it is when visibility is affected, particularly after purchasing Gold tickets. Seating is allocated within the designated ticket category, but sightlines can vary depending on the venue and audience. We appreciate your comments and will take them into account for future events.
We're delighted to hear you enjoyed the performances by our singers and musicians, and we thank you for taking the time to share your experience.
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It was an uplifting experience
It was an uplifting experience! Great musicians! love it!
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that you had such an uplifting experience and enjoyed the performance from our talented musicians.
It's lovely to know that you loved the concert. Thank you for joining us, and we hope to welcome you back to another Lumos event soon.
Lumos Experiences
The instruments sung
The instruments sung! Beautiful, we will come again!
July 26, 2026
Unprompted review
Reply from Lumos Experiences
Hi Ronette,
Thank you for your lovely feedback. We're delighted to hear that you enjoyed the beautiful performance and felt the music truly came to life.
It's wonderful to know that you plan to join us again. Thank you for your support, and we look forward to welcoming you back to another Lumos concert soon.
Lumos Experiences
Lovely evening with great music
Lovely evening with great music. From highly skilled musicians thank you
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi Matthew,
Thank you for your lovely feedback. We're delighted to hear that you enjoyed the evening and the wonderful music from our highly skilled musicians.
We truly appreciate your kind words and thank you for joining us. We hope to welcome you back to another Lumos concert soon.
Lumos Experiences
Buy platinum seating to get a view
We bought gold tickets and unfortunately couldn’t see them playing as they were sitting down. We had been to other similar events at same venue and the only one sitting down was the celloist (which was understandable).
I felt some of the music didn’t translate well to violin/cello which was a shame as I so looking forward to it.
Staff were friendly and helpful
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi katy,
Thank you for your feedback. We're pleased to hear that you found our staff friendly and helpful.
We're sorry that your seating affected your view, particularly after purchasing Gold tickets. We understand how this impacted your enjoyment of the concert and appreciate you sharing your experience.
We also value your comments about the musical arrangements. Feedback like yours helps us as we continue to develop our programmes and improve the overall concert experience.
Thank you again for taking the time to share your thoughts.
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High Praise Indeed
Wasn't sure whether this kind of experience would appeal to me - listening to the music of Coldplay, played by classical musicians. However, I absolutely loved it, every piece was excellently executed by the three outstanding musicians. I would highly recommend the Lumos experience, and I will definitely be doing it again. So many venues, so many styles and so many choices!
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi June,
Thank you for your wonderful feedback. We're delighted to hear that the Coldplay performance exceeded your expectations and that you enjoyed the unique experience of hearing these songs brought to life by classical musicians.
It's fantastic to know that the talent of our three musicians made such an impression and that you would recommend the Lumos experience. We're thrilled that you're looking forward to attending again, and we hope to welcome you back to explore more of our concerts, venues, and musical styles soon.
Lumos Experiences
Fabulous
Fabulous , talented musicians
Helpful , friendly staff.
A relaxing evening , atmosphere was beautiful.
Not far to travel . Please come to Solihull again.
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi Maria,
Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the talented musicians, the friendly support from our team, and the beautiful relaxing atmosphere.
It's lovely to know that the event was convenient for you and that you would like us to return to Solihull. We truly appreciate your support and will be sure to share your kind comments with the team.
We hope to welcome you back to another Lumos concert soon.
Lumos Experiences
Fabulous Coldplay music in a lovely…
Fabulous Coldplay music in a lovely setting played by amazing musicians. Magical.
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the Coldplay concert and that the beautiful setting and talented musicians helped create such a magical experience.
It's lovely to know that the music made for such a memorable evening. Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
It was a truly beautiful and peaceful…
It was a truly beautiful and peaceful experience. The atmosphere in the cathedral, surrounded by candlelight and incredible jazz, was simply magical.
I loved watching the musicians perform with such passion and attention to every detail. They were all incredibly talented, and the singer’s voice was absolutely divine.
For that one hour, I completely disconnected from everything and felt like the whole world had stopped. I highly recommend this experience to everyone who loves jazz as much as I do. ✨
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi
Thank you for your wonderful feedback. We're delighted to hear that your Lumos experience was such a beautiful and peaceful escape.
It's lovely to know that the candlelit cathedral setting, incredible jazz, and the passion of our musicians created such a magical atmosphere for you. We're especially pleased that the performance allowed you to fully immerse yourself in the music and enjoy a truly memorable hour.
Thank you for your kind recommendation and for sharing your experience with us. We hope to welcome you back to another Lumos concert soon.
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We went to the Coldplay one it was…
We went to the Coldplay one it was absolutely fabulous, the musicians were so brilliant, and really brought the Coldplay music to life in a totally different way it was very moving, we went home with the most wonderful feeling of listening to beautiful music by top class musicians
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the Coldplay Lumos experience and that our musicians brought the music to life in such a unique and moving way.
It's lovely to know that the performance left you with such a wonderful feeling and that the talent of our musicians made the evening so memorable. Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
Truly memorable evening
Truly memorable evening, Canterbury Cathedral is a great venue, amazing vocalist and good seating. The staff were most welcoming and helpful.
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi Jenny,
Thank you for your wonderful feedback. We're delighted to hear that you had such a memorable evening and that the beautiful setting of Canterbury Cathedral helped make the experience so special.
It's lovely to know that you enjoyed the amazing vocalist, comfortable seating, and the warm welcome from our team. Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
What a lovely way to spend an hour it…
What a lovely way to spend an hour it was truly amazing!
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that you had such an amazing time and enjoyed spending an hour immersed in the Lumos experience.
It's lovely to know that the performance created such a memorable moment for you. Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
Magical Evening
Absolutely wonderful! The setting, the musicians, and songs were fabulous!
Already looking to attend another Candlelight concert!! Mesmerizing!
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your wonderful feedback. We're delighted to hear that you had such a fabulous Candlelight experience and that the setting, musicians, and music all came together to create a mesmerizing evening.
It's fantastic to know that you're already looking forward to attending another concert. Thank you for joining us, and we can't wait to welcome you back for another Lumos experience soon.
Lumos Experiences
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Went to see the jazz night with Billie…
Went to see the jazz night with Billie Holiday and Amy Winehouse. The singer was great although the acoustics were not great. The band with the singer needed to be more upbeat and a bit more lively
The seats were extremely uncomfortable glad it was only an hour
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi Kevin,
Thank you for your feedback. We're delighted to hear you enjoyed the singer's performance.
We're sorry that the acoustics, seating comfort and overall energy of the accompaniment did not fully meet your expectations. We appreciate your comments, as feedback like this helps us continue to improve our performances and the overall concert experience.
Thank you again for taking the time to share your thoughts.
Well organised
Well organised. Seats a little uncomfortable but as it only lasted an hour it was OK. Singer was excellent. Perhaps a few too many solos from the band.
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi,
Thank you for your feedback. We're delighted to hear that you enjoyed the evening and found the event well organised.
It's lovely to know that you appreciated the singer's performance and the overall experience. We also appreciate your comments about the seating and the balance of the programme, and we'll keep your feedback in mind as we continue to improve our events.
Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
St Alphege Church Solihull was the…
St Alphege Church Solihull was the venue for the music of Coldplay. Stunning setting with fantastic relaxing music. Most enjoyable....
July 25, 2026
Unprompted review
Reply from Lumos Experiences
Hi Mark,
Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the Coldplay Lumos experience at St Alphege Church Solihull.
It's lovely to know that the stunning setting and relaxing music helped create such an enjoyable evening. Thank you for joining us, and we hope to welcome you back to another Lumos concert soon.
Lumos Experiences
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