Lunettes Pour Tous Reviews 

I was very nervous about ordering glasses from LPT, their offers seem too good to be true. I have only ever bought very expensive glasses in the past. As I wear progressives, the prescription is more complicated as well. I am pleasantly surprised by the quality of the lenses and frames. The fit and vision were perfect the moment I tried on the glasses. The young people working in the store (Montpellier) are very helpful and professional. Having some English speaking employees was wonderful, as I am still learning French. I highly recommend Lunettes Pour Tous!

I was offered a free pair of glasses that never arrived, as part of a promotion that was on offer in March. When I chased them up they claimed they could not fulfull the promised offer because they were unable to reach my private medical insurer. A scam !

Apologies I have been away on holiday - and now I am unable to leave my contact details.

I have been wearing glasses for 35 years. I went a second time because the lenses on the glasses I bought were terrible. I almost fell down the stairs because of how bad they were. I took the eye test again and they guy got it PERFECT! As soon as I get my new lenses back... Same issue. How is it possible that the optometrist gets it perfectly and they fak up the lenses? In 35 years this has NEVER happened before. After I wasted two hours in the store I just took the unusable glasses they gave me and left. A waste of money. If you value your eyesight, go to a professional... There is a reason they are so cheap... I cannot understand how there are so many positive reviews, are they all from blind people??? Seriously though, do yourself a favor and go to an actual optic store, you pay more but at least you don't go blind.

They are good customer service..you can choice there a lots model of frame of eye glasses and there a promo they offer when you buy one eye glasses there a one free of sun glasse..i pay at all 143 euro but i had a AME have deduction of 50 percent i pay only the half price.. is nice and have good job there staffs...

Friendly efficient and solution oriented team of people. Great experience

Meilleure magasin de tt la France

I had a very nice experience in the shop in Lille, where I ordered one pair of glasses and one pair of sunglasses. However, I encountered two significant issues:

1. **Incorrect Prescription for Glasses:**
- I didn't know my glasses prescription by heart, so I performed an eye test in the shop.
- I left the shop with a pair of glasses based on the test results.
- Upon wearing them, I immediately realized the prescription was too strong. My eye doctor had prescribed +2.5, but the glasses I received were +4.
- The next day, I visited a shop in Brussels where they corrected the prescription on the spot.

2. **Delayed Delivery of Sunglasses:**
- My sunglasses were not available at the time of purchase, so they were to be sent by post to a delivery point in Belgium. ( + I needed to pay 5 euro for the delivery)
- Despite the correction of my glasses prescription, my sunglasses still needed adjustment. The Brussels shop confirmed the adjustment in their system and assured me I would receive them in a few days.
- It has now been three weeks, and I still haven't received my sunglasses.
- An employee called to inform me that I would receive an SMS when my sunglasses were ready for pickup in Brussels, but I was told to disregard this information.
- When I inquired about a tracking number, I was told I wouldn't receive one.
- I have visited the pickup point twice, but I still have no news about my sunglasses.

it's all good if you get your glasses directly with the correct correction when you leave the shop, but in all other cases, the follow up and after sales is terrible !

It was fine taking into account tge orice. Although i regret since the quality is not that good.
Mostly im doing another glasses on my own expenses later.

Fast service and manufacturing. The eye glasses was not finished the same day, so i need to pass and collect later.

Eleane was ideal, helped me choose, was patient with me and gave her opinion in everything.. she was the best thing in this visit.
There was another girl that I encountered at first, she was blunt and not very helpful ( I remember her name but will not write it not to cause her problems).

All in all was fine, not ideal.
Do i recommend? I may tell my experience and it is up to each person to decide.

Will i repeat. No

after 10 days waiting for my glasses, the glasses where not well graduated so I have to get another appointment to do another test and get new glasses. I guess I will need to wait 10 more days again and hope the new glasses will be well graduated this time :( This never happened to me in other optic shops.

Excellent service, helpful and thorough, options and details explained by attentive staff, and in English (sometimes essential for me) as well as in French. The quality and range of frames was broad, and the display was impressive. My personal appropriate details were recorded efficiently. When I asked if my order could be posted to me.....I live in Lot-et-Garonne....I was told yes, but could collect it within an hour if I wished! I received a message on my portable 30 minutes later that it was ready. Faultless!

Excellent service client

Belle organisation et un personnel au top

On May 15, 2025, I visited Les Lunettes Optique on Cedar Road in Beachwood with my nephew to browse and purchase eyewear. We were dressed casually and were the only Black customers in the store at the time. Unfortunately, our experience was deeply disappointing and troubling due to what we believe was clear racial profiling and discriminatory treatment.

While I was at the counter discussing potential purchases, a white woman entered the store. At that point, both Alan and the woman at the front desk abruptly stopped assisting me and turned their attention entirely to her. I found this behavior disrespectful and indicative of biased treatment. When I expressed that the service felt unfair, Alan dismissed my concerns and asked what our budget was—implying that we could not afford the products. This assumption, based solely on our appearance and race, was both offensive and inappropriate.

Although I chose not to continue with my purchase due to the treatment we received, my nephew still decided to buy eyewear. However, when he presented his payment card, the woman at the counter questioned whether the card was truly his and demanded to see his driver’s license. After providing his ID, she proceeded to take a photo of it—something we did not witness happening to any other (non-Black) customers making purchases with cards.

I raised this concern again, only to be met with a demeaning and dismissive attitude from Alan. It was clear from their actions and tone that we were not being treated with the same respect or value as the white customers in the store.

This experience was not only humiliating but also indicative of broader issues of discrimination and profiling. I strongly urge others—especially people of color—to consider supporting businesses that treat all customers with dignity and fairness. Based on our experience, Les Lunettes Optique does not uphold these values.

For those who wish to share their concerns, the store’s phone number is (216) 464-5367.

They told me wrong price at beginning and at the end I had to pay 37 euros more. They could not explain why the price was raised.

Glasses are great when they're brand new, comfortable and perfectly fitted. But after a few months, they tend to lose their shape and start bending out of place.

I am comfortable with my new glasses it fitting comfortable seeing clearly just love it

Andrea is freaking fantastic! It's very rare to find somebody so kind and helpful at stores here, she basically adapted to every language I wanted to speak, was super kind and helpful, helped me choose the glasses in which I felt the best and thanks to her I have a good view of "Lunettes Pour Tous", like she left me a great imrpession so I'll probably come back and recommend my friends to pass by. If ever the manager of Andrea is reading this, please give her a raise or basically whatever she wants you don't want to loose a diamond like her!!!

The person told us you will received the sms and email in 1 week to collect your glasses but from 1 month no update we had to go and get the glasses and ask.

Money you take in minutes but service is 0 euro.

Horrible and chaotic experience.
In Brussels, the employee Sana, zero “client service”, totally not polite.

Overall service bad bad: 1st day Order my glasses, I needed to wait 3 hours (not 10 min) and they made them wrong.
So, I requested to fix them, they told me I just needed to wait 20 min… after 2 hours they told me that the employee in charge of my case didn’t process the new request, therefore I would need to come back another day since they needed to order the new glasses somewhere else.
After 5 days, I got an email and a SMS informing me that my glasses were in the store.

I went back to the store the weekend after and to my surprise, they could NOT find the glasses in the entire store… ling story short: 3 more hours waiting and thanks to Henry Daniel, one of the employees from the store, he took care of my case and took the time to request the glasses and after 1,5 hrs later I got my final glasses ok.

Never again!