RCTS Reviews 58

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, most reviewers were somewhat happy with their experience overall. Many customers expressed satisfaction with the product, describing it as a great purchase and the best gear they've acquired in years, highlighting its reliability and high-quality materials. Reviewers also appreciated the mask's excellent fit and seal, noting its effectiveness against fogging, and confirmed that the tank holds pressure properly without leaks or regulator issues. However, some people were dissatisfied with various aspects, including receiving only a mask without a tank, faulty leaking regulators, and the difficulty of manually pumping the tank. There were also complaints about the company's communication, lack of spare mouthpieces, and the inability to return items, leading some to feel the product was a waste of money.

What people talk about most

Product

Consumers find the product to be ambiguous, with many expressing disappointment over misleading advertising,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I was disappointed that the site doesn’t sell spare mouthpieces but the tank itself is excellent.

Rated 3 out of 5 stars

Thought I was getting 2 tanks but I only got 1. When I emailed to ask apparently the kit i ordered only included 1. Just check when you order what it comes with.

Rated 4 out of 5 stars

A bit of a learning curve at first but once you get the hang of it its a great bit of kit.



Contact info

3.4

Average

TrustScore 3.5 out of 5

58 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I wasn’t so sure about it at the start…

I wasn’t so sure about it at the start because it worked for about 6/7 minutes on my first go but I got more used to it the next few times and can easily get 10 minutes or more if I need to. I am always happy to support Aussie businesses too good stuff

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Warning: Please order from real company

Warning: Saw this product Facebook and turned out that it was a fake company pretending to be this one. Explains the reviews you can find online of people not knowing any better. Asked the real company about it and they filled me in and helped a lot so I ordered and love it. Definitely 5 stars for me.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Please be sure to order from real seller

First of all, I just want to say that there are a bunch of copycats out there but this one is legit. I purchased and got suspicious when I didn't get any updates after ordering so I contacted here to get answers. It turns out that I had actually ordered off a fake website and had to contact my bank. After I figured that all out I purchased from here on the REAL website and got tracking updates straight away. When it arrived I was surprised by the quality and I still use it every day.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Be sure to buy only from authentic sellers

Good product and sales support was very appreciated. Be careful about the fraud company, on internet some fake company claiming their identity and scamming people. Be sure to buy only from authentic sellers. All the negative feedbacks are for those fake companies not for genuine one.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Received my mask as promised!

Was a bit worried, because made and order before got to Truspilot, but received the order and feel very happy about it :) It took about 3 weeks from Australia to Latvia

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

DON’T BUY SCAM !!!

DON’T BUY. An absolute scam my friend bought it and never got his product, lets help the company get shut down for what they are doing.

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute SCAM!!!

Absolute SCAM!!!
Paid the money and when queried when it would arrive, they sent a bogus tracking number and then never responded. I hope they all die in hell! May bad karma come and find them all!

June 20, 2023
Unprompted review
Rated 1 out of 5 stars

total SCAM

total SCAM ! waiting now 4 months , and my query just bounced back , so clearly block any incoming messages. I wish I read it before .. well you pay for being stupid. One day Karma will come back ... I wish I could be next to actually watch it !!!

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

Total SCAM

Total SCAM, purchased and received nothing, company blocked me and never answered again.

January 2, 2024
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

DO NOT PURCHASE FROM THIS COMPANY! This is a total scam. You will never receive what you ordered, and the company will never respond to your inquiries. I wish I had read the reviews before I bought this.
DO NOT BE FOOLED BY THEM AS I, AND SO MANY OTHERS, HAVE BEEN.

December 2, 2023
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Ship weeks later than promised, no refunds, no returns even despite their ridiculously late shipment

July 1, 2023
Unprompted review
Show reviews in all languages. (58 reviews)

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