Lunovastore Reviews 23

TrustScore 1.5 out of 5

1.6

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1.6

Bad

TrustScore 1.5 out of 5

23 reviews

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Rated 1 out of 5 stars

Two weeks ago

Two weeks ago, I ordered a cat tree that seemed perfect. One week went by, and still no delivery. I sent an email with no response. I sent another today, hoping to get one, but somehow know after all the reviews I probably will not. I'm going to my bank to retrieve my funds. Beware about Lunovastore, "NO BANG FOR YOUR BUCK"

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

total scam

total scam - what they show on both instagram and website is nothing like i received. instagram said they were closing down and had a sale - complete nonsense.
they keep advertising.
i received the order and have thrown away the clothes. Was so disappointed'
wouldn't be seen dead wearing them. shocking cheap fabrics and terrible fit.
the images they advertising show stunning outfits - but don't be fooled.
i was fooled because on instagram it showed
LUNOVA - CAPE TOWN, with a picture of 2 ladies and a story about how after so many years they were closing down and having a sale.
because of the name they using i automatically assumed that it was Cape Town based - only to find out 3 weeks later that goods were coming from China. everything about this company is deceiving.
don't waste your money - they don't deserve it.
i spent R4500 which was a total waste

April 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Ordered a pair of jeans on 25/1/2024

Ordered a pair of jeans on 25/1/2024 - they came on 9/2/24 - too big - Contacted the dept on 12/2/24 to get details about returning and getting a refund and again on 26/2/2024 and still waiting for an email on how to return the jeans. Do not order anything from this website, its a big con and I have lost £50....

February 12, 2024
Unprompted review
Rated 3 out of 5 stars

Not scammers but risky to buy from

I’ve ordered two pairs of jeans the first time I ordered I received the jeans the quality is good and looks exactly as desplayed although it did take a while to come however the second pair I order has not come yet I contacted support I did get a response saying they could refund or get me a new pair of jeans as the one i order was apparently out of stock I haven’t heard back from them since, I don’t think they’re scammers just a small company being overwhelmed. The jeans are really nice but you are taking a risk buying them.

February 17, 2024
Unprompted review
Rated 1 out of 5 stars

LUNOVA JEANS, DO NOT BUY

I ordered some jeans for my son for Christmas that he saw on the website and liked. Unfortunately, we got them after Christmas and when they arrived they were too big, and cheap looking. The material is also thin. I have contacted them to ask for a refund, as per their refund policy, but I have had 1 response, asking for reason for return. Since then (3rd of Jan, I haven't heard from them, even though I have emailed and message their website page numerous times. Don't buy from this website!!.

January 2, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM AVOID

Claims to have sent my item via EVRI but I haven't received tracking from them. I've emailed 3 times to tell them I've not received my item only to be ignored. I'm now trying to get a refund via the bank.

November 22, 2023
Unprompted review
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