Lusamax Reviews 

Customer service will not let me return a back support with a broken zipper. They asked for photos and sent it. After I sent it they said stop waiting for photos. This company is fraud and don’t honor their 30 return policy. Highly recommend NOT do business with them ever! Had to file dispute with my credit card company

The product I bought is very expense for the quality.

And it arrived damaged. As the product was not enough protected.

Received the electronic luggage scale talk about a rip off! The reviews on their web page are false as mine doesn't work. The package when I opened was completely wet inside. The box, the instruction but the plastic it was wrapped in was dry. Could have purchased 6 of these on Amazon for what I paid for this one! Shame on SHOP for having them as a seller on their site! Looks like I'm out the money on this as from the other reviews on here doesn't look good to receiving one! I wish the internet would shut these scammers Down!!

I would give a zero if possible. They misrepresent their return policy and the products they supply. They totally ripped me off and I strongly recommend not using this company lusamax for anything

Absolute scam. Do not buy from this company. I ordered what was advertised as a premium bread maker and paid $289, but they sent me a $99 Vevor bread machine instead.

When I contacted customer service about this clear bait-and-switch, they completely dismissed the issue, acting as if the machines were identical. To make matters worse, they are forcing me to pay the international return shipping costs out of my own pocket just to get a refund.

Furthermore, they market themselves to look like an American business, but they are actually operating out of China. Unacceptable business practices and a complete fraud. Save your money and avoid this company at all costs.

They use a delivery carrier that is known for corruption and say they deliver your package but actually don't. Do NOT buy anything from them.

Ordered a CabieLink wireless fob adaptor. First one arrived and didn't work. I had to jump through hoops to get a replacement. When the replacement arrived, it lit up but it wouldn't appear on my available devices under bluetooth devices on my phone. When I asked for a refund they wanted me to ship it back to China at my expense. I declined and opted for the partial refund. I still lost money but I didn't have to pay for shipping. Horrible company.

I was surprised how small the cooling mat was, but it actually was cooling. My husband was surprised too. My cat uses it more than the dog, but both animals do use the cooling mat. I thought it was a bit overpriced, but it does what it is supposed to do.

Ordered 2 cooling mats after seeing them on Facebook.
Mats show machine washable. Turns out this is not true. When you receive the mat directions say only wipe it with a damp cloth.
Site shows money back guarantee but this is also not true. I have requested a refund and they want me to pay shipping to send to China.
When you order they also charge you an additional charge that is labeled international charge, this is never disclosed.
This has to be the worst company in business.
DO NOT ORDER FROM TJIS COMPANY

I ordered this car seat extender. The next day my husband told me he already ordered one a few days back. I immediately wrote the company to explain and asked to cancel my order A person replied to my email within a few minutes and said they would see if they could stop the tranfer from the warehouse. Later that day she replied and told me she was able to stop the transfer and would put in the request to refund my payment. The next day she said she had successfully made the request for a refund and I should see it within 3 to 10 days. Its been 3 days and I just got an email letting me know the refund was complete. Needless to say I was very happy and just wish my husband had not alresdy bought one because I really wanted the one from LusaMax. Can’t beat their customer service.

Horrible company. Dishonest and unethical

Trying to return product but would have to pay $47.00 to return with no refund on return cost. Still texting back and forth just trying to get half my money back they are offering only 20% to keep. This is a total scam buyer beware blanket is not worth it at all.

We ordered two cooling mats. We have emailed two times so far without any response from the company. The mats do not look like the photos in the picture on their site. Our dog will not lay on it at all and it slides on our floors but is suppose to be non skid. We want to return the unopened mat but can’t get a response from them.

worst company ever!!! I have sent them numerous email to return these awful dog cooling blankets I spent close to 100 and I want a refund and to send them back.

SoiluDril aerator - $159 w/ 1-year guarantee. Arrived broken - one of the tubes on the edge was broken off at the weld! While waiting to hear back on how to return for replacement, I tried it out...Before completing 20 plunges, the handle came loose at the weld joint.

I'm not sure about you, but I would expect a $159 tool to be much heavier duty than this garbage.

PS - It's been over a month and they are NOT COMMUNICATING with me.

Lusamax is not a trust worthy company. With missing parts from the Soiludril I purchased the company hasn't responded whether the missing spikes are being sent. I wouldn't recommend this company.

First off BUYER BEWARE THEY ARE NOT A US COMPANY. The product shipped from China and took 15 days to arrive. Once it arrived the bike seat is very uncomfortable and I wanted to return the item. They have a 30 day return policy so I reached out to get return label and process the refund. That is when the haggling and shenanigans began. They proceed to tell me keep it and we will send you $20? Why would I keep a $99 product that I don’t want? Come to find out after 4 emails and me threatening them they want you to return it to China, and UPS says it would be a minimum of $250 return this item to China. I AM IN THE PROCESS OF CHARGING BACK, HOPEFULLY THAT WORKS. AGAIN, BUYER BEWARE PRODUCT UNWORTHY AND COMPANY IS A SCAM.