Luscombe MG Leeds Reviews 

Had a great experience buying a new car (MG HS PHEV) from Luscombe MG Leeds, so much better than previous purchases from other dealerships, with a focus on customer service and not the normal hard sell I associate with buying a car. I can't fault Ash Shahzad who throughout was really friendly and very helpful, making sure all aspects of the purchase were understood and also answering various questions after the sale.

I will certainly be recommending Luscombe MG, and Ash in particular, to any family/friends who are looking to buy a car in the future

Lucy easy to deal with explained everything that we wanted to know not pushy and car was ready on time as agreed altogether a pleasant experience

First rate people to deal with and I would highly recommend them if you are looking for a new car. I got an excellent deal and was more than happy with the service I received.

It was a great experience from start to finish. Nathan our contact there was exceptional, friendly and professional, explaining every step in the process and keeping us fully informed.

Id just like to say a BIG THANK YOU to the staff @ luscombe MG in Leeds.
I dealt with Nathan, who even after his working day was over. He was still responding to my emails. We part exchanged a car for a new Mg3 trophy for our daughter. It was so easy from start to finish.
Thank you again Nathan. It was a pleasure doing business with you.
Very professional and friendly.
Cheers

We bought our Suzuki from Luscombe’s Leeds under recommendation.
Joe Plunkett was our sales rep. He not only guided us through purchase. But went above and beyond by answering emails after hours and on his days off.
Luscombe’s is clearly a company that look after their employees as he spoke about them like it was his family.
Thanks again Joe. Give this man a promotion!

The sales approach was excellent. No high pressure sales pitch, just helpful information. Nathan was great to do business with.

Will never buy a car from them again after 10 years of dealing with them.
Edit; not just one car transaction but 3; all with problems.

Luscombe’s sales representative Joe Plunkett was both helpful and attentive. He listened to our requirements and provided valuable information to inform our decision. There was no pressure to buy. We left the showroom to reflect on the purchase and visited competitors. We contacted Joe twice more to gain further information, and again questions were answered without askin for. Commitment to buy. We bough a car from Luscombes with no hassle.

Dealing with Nathan to purchase our new MG ZS HYBRID + has been the easiest purchase I have ever made. The car was bought over the phone as we were on an extended holiday in Spain, nothing was too much trouble for him. The handover was very comprehensive and again his patience and care was really appreciated.
We would recommend Nathan and Luscombe MG to anybody who wants a very competitive deal together with a stress free experience.

The service at Luscombe Leeds is outstanding , really helpfull , answer all your concerns and keep in touch every step off the way . Excellent highly recommend .
Miss lewins

Just bought a new MG HS trophy,I had the pleasure of dealing with ash and wow just wow what a great man nothing to much and made the whole experience of buying a car most enjoyable.So a big thankyou ash.

I thought I was being looked after nicely when I bought my car,let's face it it's always expected when buying a car the true measure of a company is in its after sales...well I've experienced it twice now and it has been absolutely amazing. I know service techs do a 'walk round' video but mine showed the detailed checks on the brake pads, tyres etc, not only helpful but very reassuring that they had been carried out,and correctly. The reception staff were very friendly and helpful. I cannot recommend this company highly enough, put your trust in them, you won't regret a minute of your decision.

Excellent service from start to finish Sam Jackson our sales adviser was excellent could not fault this company the sales manager made us welcome on arrival with a coffee purchased our car over the phone and internet from Kent. The part exchange was an excellent price for my car would recommend to anyone to go to this company.

I recently purchased an 18 month old second-hand car from Luscombe, after my car was stolen. Ash went above and beyond to make sure that the process was as seamless as possible, offering flexibility around collection date and time, and providing me with a courtesy car in between purchasing the car and collection. The experience for me was completely different from previous car buying experience, and I felt welcomed, listened to and supported to choose the car that was right for me. I wasn't pushed at all towards more expensive cars, and was given time and space to think about whether I wanted each of the optional add ons. I wouldn't hesitate to buy another car from this garage in the future.

Levita was so helpful and friendly throughout the whole process of buying and collecting the car - she took me through the whole process very smoothly and even picked me up from the station when I came to collect the car. Couldn’t have been an easier or more pleasant experience. Thanks so much for all your help, Levita!

Recognition of customer needs without been overpowering. A pleasure to deal with a company who seemed to be spot on with customer service making buying a vehicle a enjoyable experience. Well done Luscombe’s MG Leeds.

Very helpful and friendly sales staff.
An all round professional experience from the MG team.
I would definitely recommend them.

I recently changed my car and I've never been a customer of Luscombe’s Leeds before, but I’ll definitely buy from them again. Brilliant customer experience from start to finish, nothing was too much trouble for their sales and service teams - this is how buying a car should be - stress free! Unpressurised and enjoyable buying experience, a proper test drive, correct valuation for my part exchange, easy online paperwork and the handover on collection day was spot on. My new car was cleaned and valeted brilliantly, they even topped up the fuel tank! Looking for a quality car, then go and talk to Andrew Jones on the sales team - I received a first-class service from him.

Just went in to have a look around and wanted some help. Was approached by Sam Jackson who talked me through some options. Took into consideration budget and expectations and was great without being pushy. Love my new car and would absolutely deal with Sam again.