Lusso Reviews 

548
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought a pair of the Paragon Signature bib shorts as they come highly reviewed and I like the fact they're made in the UK. First impressions are really good, the material is amazing. Nice and compress... See more

Rated 5 out of 5 stars

I normally wear Assos, but came across Lusso and what a find these are. Incredibly comfortable, fit better than expected, and most importantly they stay put on long rides. Went into the factory a... See more

Rated 5 out of 5 stars

Quick, easy and great British products at brilliant prices. Never had a bad item yet and all my clothing room Lusso has exceeded my expectations by a country mile. No exaggeration but their products h... See more

Rated 5 out of 5 stars

A local company with a local lad at the helm, Lusso's service is second to none even allowing a pick up option if you prefer. Little details make all the difference, a repair service for damaged cl... See more

Company details

  1. Clothes and Fabric Manufacturer
  2. Road Cycling

Written by the company

At Lusso, we have been hand-making cycling clothing in Manchester since 1982. In our 40 years of history we have honed in our expertise to deliver premium cycling clothing using the same technical materials and production methods as other leading brands. On our website you will find a complete collection of products including jerseys, bib shorts, jackets and accessories constructed using sustainable materials.


Contact info

4.9

Excellent

TrustScore 5 out of 5

548 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(548)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Epitomises quality!

Lusso cycling clothing epitomizes quality, with a touch of British craftsmanship evident in every stitch. Made in the UK, their Perform Winter Bib Tights excel in both warmth and durability, making them an essential for chilly rides. A wise investment for any serious cyclist seeking top-notch comfort and performance. Delivery and service 10/10.

March 24, 2024
Rated 5 out of 5 stars

I ordered the wrong size

I ordered the wrong size; returned it and Lusso sent a replacement within days. Excellent service. It was my fault but they behaved superbly. Lusso are an excellent firm and I highly recommend them.

March 2, 2024
Advertisement
Rated 5 out of 5 stars

Warm tights from a GB company

Nice to get some warm tights from a GB company. A little on the tight side but I did go large. Nice and warm maybe a tad too warm in our changing climate. Nice price nice fit but I thought I was getting a"bee" on the bum.???

February 27, 2024
Lusso logo

Reply from Lusso

Thanks for the great review! If you would like us to stick a Bee on the bum we can do :)

Rated 3 out of 5 stars

Great items, questionable experience

First of all. The products from Lusso are always top class and it's fantastic to be able to purchase items that are made locally. For that, I give them 5*. However, I had real issues with delivery to France. I made my original order on the 8th Jan and didn't receive my items until the 19th Feb. Granted, the first lot they sent were lost by FedEx (but it still took a disproportionate amount of time to establish this and get replacement items sent, around 2 weeks), and then when the replacement items were sent, Lusso's system didn't include the relevant customs forms and so they were held at the border for another 2 weeks until this was sorted out. On both occasions, I felt the time it took for Lusso to get this sorted with FedEx took way too long, although customer service were trying, for which I say thank you. They did refund my delivery fee which was very much appreciated but purely down to the amount of time I had to wait for the items, and the fact the second delay was down to Lusso, I can't go above 3* for the whole experience.

January 8, 2024
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

Superb service from Lusso again

Superb service from Lusso again. Hassle free website that is so easy to navigate.
Took advantage of the 20% off pre-sale and bought the Perform Carbon bib shorts - I just need some warmer weather to try them out.

December 29, 2023
Rated 5 out of 5 stars

Uk company leading the way.

A local company with a local lad at the helm, Lusso's service is second to none even allowing a pick up option if you prefer. Little details make all the difference, a repair service for damaged clothing is a nice touch. The quality and design of all their products is a high standard and who doesn't like the Manchester Bee🐝. One of my last purchases, the Paragon Deep Winter Base Layer 2.0 is definitely a must for this time of year, a warm fitted base layer that keeps you toasty at this time of year, washes well and doesn't lose its shape.

December 4, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look