Luviacure London Reviews 

161
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff, particularly a coordinator, for their exceptional support, compassion, and professionalism throughout the entire process, from initial inquiries to post-operative care. The surgeon is highly regarded for being informative, experienced, and reassuring, making patients feel at ease and confident. Overall service is described as seamless, with excellent communication and a supportive user experience from start to finish. Reviewers frequently highlight the seamless organization of their trips, including transfers and appointments, contributing to a stress-free experience. Many also express high satisfaction with their surgical outcomes, feeling confident and happy with the life-changing results.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting the professionalism, kindness, and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and attentiveness of... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's responsiveness and... See more

Location

Reviewers mention positive feedback about location, highlighting the convenience of various places. Customers... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing their overall experience as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had a Mummy Makeover with Luviacure. The care and attention I received from the company has been amazing from starting my initial enquiries until today hearing from my coordinator, Ulas asking... See more

Company replied

Rated 5 out of 5 stars

Luviacure have been amazing from beginning to end, they respond immediately to any queries you may have. Ulas was amazingly supportive and so helpful, he went out of his was to make sure I was safe a... See more

Company replied

Rated 5 out of 5 stars

The best decision I could have made. I went to Istanbul through Luviacure, and it was a great decision. I had several treatments, and everything went smoothly. Ulas, who was assigned to us as a Luviac... See more

Company replied

Rated 5 out of 5 stars

I had my surgery in Istanbul through Luviacure- the surgeon Can Ilker was very informative and gave proper consultation The pick ups and drop offs were on time without any hassle And Ulas is t... See more

Company replied


Company details

  1. Medical Clinic

Written by the company

Luviacure is a trademarked, UK based medical tourism company that is also registered and trademarked in Turkey. We facilitate medical procedures in Turkey for hair transplants, plastic surgery, aesthetic dentistry, eye surgery and non-surgical procedures. We have been awarded the International Health Tourism Certificate from the Turkish Ministery of Health. This endorses our official status as a reliable and a professional company providing these medical procedures. We provide transfers, accommodation at five-star chain hotels and English speaking assistance along with your medical procedure and UK based aftercare at affordable prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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4.9

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(161)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Rhinoplasty

I found Luviacure via google search. I initially spoke to someone back in 2021 about wanting to travel to Turkey for a Rhinoplasty. They was very good on delivering information as well as reassuring and taking your feelings to account. Unfortunately due to personal circumstances i was not able to travel within the year and therefore lost my deposit. I was aware the year rule therfore knew it was my issue for not making the move. In 2023 John got in touch with me from Luviacure and was very understanding that i was still showing my loyalty wanting to return to have a rhinoplasty with Luviacure. I therefore knew Luviacure was right place to carry on this dream as it was UK based and a registered company and i did not know any other place that would offer this. The last week of November 2024 i travelled with my 3 year old daughter and 50 year old Brother lol. They really understood and took my feelings in to account that i was a single mum and needed childcare support so they booked us a room with my daughter who got her own bed. The hotel service at CityLoft 81 was 10/10 the staff was fantastic everytime i rung reception they arrived within minutes and gave me ice and gloves this is much needed for your eyes and this hotel was excellent with providing this service during my post op. Regardless of the language barrier they just knew room 135 needed ICE lol. The VIP transfers were on time and excellent so convinient and vital for your pre and post operative care needs. It was stress free service as everything is arranged by the Turkey based allocated agent. Speaking about the Turkey based agent. Ulas was fanatstic super helpful and supportive he was doing all the translation side of it with the surgeons communicating with me on whatsapp for all the transfers and follow up appointment, hes even been able to give me answers from the surgeon when i’ve travelled back to England.
Furthermore I want to speak of the excellent 10/10 compassionate care delivered my the staff nurses at Medicana Hospital. I am Registered Nurse worked over a decade and i was amazed how excellent and 5 star the care is in Turkey regardless it being a private hospital or not the care delivery was fantastic. Thank you to all the team who looked after me there. Finally my Surgeon Dr Can Ilker Demir. Thank you so much for your reassurance and meeting my needs.I am very happy with my Rhinoplasty results post 21 days. The pain for the surgery last no more than 2 days only when the medication was due otherwise i was able to enjoy my stay in Istanbul and care for my 3 year old daughter as normal which i would have not imagined. The only thing i will have to recommend and feedback to Luviacure is to ensure patients are staying long as 7 nights or longer if desired regardless of complications or not. This is only because i was informed to book 5 nights taking in consideration my history to note that i had no medical issues. Unfortunately my nose did have bone fracture which was healing and diviated septum as well as ?inverted cartilage to my nose sill. I was not surprised as this has occurred due domestic violence. So please inform clients to stay longer as i was happy to book new flights and hotel however other people may not be happy to do so and it might affect your future reviews. Overall i am very pleased with the service and already have reffered a client on my day back to John (Can) from Luviacure and have another 3 people who are intrested. Thank you for your time and patience with excellent communication and fast phone responses. 10/10 :-)

November 28, 2024
Unprompted review
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Reply from Luviacure London

Thank you so much for your insightful review Nafisa, we are appreciated for putting your trust in us and still choosing us after 3 years since you contacted us for the first time, our only aim is satisfy our patients with the best we can do in our power, satisfied patients like yourself, gives us more motivation to improve and provide the best possible service and make cosmetic surgery accessible to every patients who need it.

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Rated 5 out of 5 stars

I would like to share my experience…

I would like to share my experience with Luviacure
I had my procedure on 16th October travelling there I was very nervous but there again I wouldn’t be normal if I wasn’t, I was meet at the airport taken to the hotel and picked up the next morning around 06.30 taken to the hospital. Signed some paperwork then had my routine test done before meeting my surgeon, who calm me straight away with his mannerisms he draws where you need tummy tuck breast and arms in my case, by half nine I was taken down to theatre. Hospital staff and interpreter was lovely and helped all the way. After my operation I stayed in hospital for two night and was looked after even my friend that went with me was taken care of with food and drinks. Since returning home Luviacure have wasapp a number of times, for photos to check on healing and how I was doing. All in all I would recommend this company and will go back for other procedures

This is an up date four weeks since my procedure and everything is healing very well and starting to take shape. Please feel free to email me for any questions you may have to help you go forward with Luviacure

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

I had my hair transplanted and I am…

I had my hair transplanted and I am satisfied and so happy for this company they was amazing and thank you Luviacure London I recommend it to everyone

September 9, 2024
Unprompted review
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Reply from Luviacure London

Thank you for your kind review!

Rated 5 out of 5 stars

Both my son &daughter have just come…

Both my son &daughter have just come back from Turkey. These guys are amazing! My daughter had some problems NOT due to surgery an they were on it straight away! They kept her in 2nights instead of 1, just to make sure she was OK. She had her boobs done and a nose job and she could t be happier. My son had his receding hairline done, he caught the dressing on the back of his head after surgery and they actually opened the surgery on a Sunday morning, picked him up an got a doctor In and took him back to the hotel. They both look fantastic. Her nose is beautiful an the boobs speak for themselves! 1st class company!!

August 14, 2024
Unprompted review
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Reply from Luviacure London

Thank you for your kind review, we are glad to hear your satisfaction, Luviacure gives its best at all times to our dear patients!

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Rated 3 out of 5 stars

Not happy

Hi there,
It's been 13 months when I had my nose job, I was never happy with outcome, it was better than before, not to satisfactory, I got back in touch with team, They told me to wait 12 months!!
Tahsin giogolo did the procedure, yes they do rush you into Medway hospital.

I would like the team to get back in touch, I don't have the WhatsApp no. Now!!
As I would like you do the Rhinoplasty again.

Thankyou.

July 2, 2023
Unprompted review
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Reply from Luviacure London

Dear Arfaan,

We recently came across your review and would like to address your concerns. It appears you are seeking revision surgery. To assist you further, please send us photos of your nose along with a detailed description of your complaints.

We must respectfully note that we find your review to be somewhat unfair, particularly the comment that your nose was better before the procedure. Our records show a significant improvement, and it is important to understand that the full healing process for rhinoplasty can take up to one year. It is not advisable to consider additional procedures before this period has elapsed.

Additionally, we need to clarify that we have no affiliation with a hospital named "Medway." Your procedure was conducted at Medicana Hospital. This incorrect information could be grounds for legal action, but we prefer to resolve matters amicably. Therefore, we kindly ask that you consider removing your review.

It is also important to note that rhinoplasty procedures have a scientifically proven complication rate of 20%. While this is a known risk, we are here to support you and can arrange for a revision surgery if needed.

As promised, we are committed to helping you and ensuring your satisfaction.

Thank you for your understanding. We look forward to resolving this matter to your satisfaction.

Rated 4 out of 5 stars

I went for lipo etching in turkey

I went for lipo etching in turkey, I wasn't told I'd be put to sleep for the op. I also had to take a drainage connected to my groin area for a few days in a hotel which I wasn't told about. Was told they would use dissolvable stiches but they weren't. Nurses rude, only good thing is that the surgeons were nice and hopefully done a great job. We will see in time.

June 7, 2024
Unprompted review
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Reply from Luviacure London

Dear Ross,

Thank you for your 4-star review. We are sorry to hear that you encountered some inconveniences.

I am writing to address the concerns you raised. We strive to provide the best possible care and service, so your feedback is very important to us.

You mentioned that you were not informed about being put to sleep for your operation. However, our records indicate that both your quote and treatment plan clearly stated the procedure would be conducted under anesthetic in an operating theatre. Additionally, there was no mention of a preference for local anesthetic in our communications.

Regarding the stitches, our agent has informed you that "usually the surgeon does use dissolvable stitches," which meant the surgeon would use the most suitable method based on your specific case. Typically, we remove stitches while patients are still in Turkey. However, due to your early departure, it was not appropriate to remove them at that time.

The use of drainage was necessary following your surgery to ensure your health and to achieve satisfactory long-term results. Given your short stay, wearing the drainage was essential for your well-being.

Regarding the nurses, Although they are not part of our team, we take your feedback seriously and will address any concerns with them.

We believe we did everything necessary to provide you with the best possible outcome. The complaints you mentioned were addressed solely for the sake of your health and wellness, especially considering your short-term stay in Turkey.

Best regards

Rated 5 out of 5 stars

Excellent and sterling communication

I went by myself to Turkey and it was absolutely petrified. The whole flight over, I was looking for flights straight back.
However, from the moment I was picked up at the airport to meeting the medical professionals, everyone was just *chefs kiss*.
I’m so happy with the results and I’ve recommended them to everyone I know.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service throughout

Amazing service throughout! Would definitely recommend

June 11, 2024
Unprompted review
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Reply from Luviacure London

Thank you for your kind review Daanish, you are always welcome!

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Rated 5 out of 5 stars

I had a great experience using…

I had a great experience using Luviacure London. I was well looked after and felt comfortable and secure throughout my stay. I was pleased with my result and would recommend this company to everyone looking for cosmetic treatment. I will be using them in the future too.

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

My experiance

I’m very happy with my results from rhinoplasty and I’m now a year and a few months post op and very happy with my results.

The service I received from luviacure has been really good, and Shankar my interpreter was really helpful on the day of surgery after and has answered any questions I’ve had since coming home.

January 20, 2024
Unprompted review
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Reply from Luviacure London

Thank you for your humble, kind review Emily, unfortunately, on your surgery date, one of the family members of the surgeon had an accident, therefore he was late. Some of the unfortunate incidents are not in our control and they are inevitable, however we are still sorry for this incident. We are still apreciated for your 4* review!

Thank you for your kind review
Luviacure London Management

Rated 5 out of 5 stars

Fantastic results of 360 liposuction

Fantastic results of 360 liposuction. I’m 4weeks post op and so happy with how my new body looks. The organisation of my trip was all planned for me and I I did was follow the instructions from my very friendly ‘patient specialist/interpreter’.
Hotel wasn’t great but after correspondence from Luviacure, they no longer use that hotel.

February 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Breast uplift and implants.

Hi I had breast implants back in 2014 in England but decided to venture too Istanbul after hearing great reviews about luviacure . My surgery went as smooth as I could have hoped for , I had my implants removed and replaced and an uplift. I couldn’t have asked for a better translator he was amazing. (Shankur) since I arrived home I’ve had messages from the office in London too see how I’m getting on. There too answer my questions still aswell! If you are thinking of surgery. Please look into Luviacure I’m sure you won’t be disappointed. Thankyou once again.
Liz xx

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Thinking about it? Do it!

I was very apprehensive about going through with this surgery due to all the horror stories going around at the moment. However I found this company very good at putting your mind at ease. The help and support you get from the team before, during and after has been exceptional. Any question, queries or advice needed was responded to with efficieny, friendliness and professionalism. The translator I was assigned was a sweet,lovely, and friendly young man that helped make my stay a lot better and gave me great piece of mind. Would definitely recommend!

January 5, 2024
Unprompted review
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Reply from Luviacure London

Thank you for putting your trust in our company Cherly, your kind review means so much for us, we look forward to see you again and we wish you a smooth and quick recovery!

Rated 5 out of 5 stars

Rhinoplasty arm lift

This is my second time back with company since 2022 April from my gastric sleeve I’ve went on to have plastics which entail arm lift and rhinoplasty everything as usual has went smoothly there was one delay at the hospital so I was transferred to a different one so my surgery could be be performed quicker and no waiting the doctors travelled with me. Honestly the outcome has had me crying with happiness. I look forward to returning for a 3rd time for more plastics. I love my new arms and nose! And believe me I’m a female who suffers greatly with mental health and I wouldn’t leave a great review for anyone if it wasn’t a great experience as I would hate to be duped myself if that makes sense. Shankar has been great he’s amazing at Translating and a very great support companionship! He even treated me to ice cream!! :)

January 2, 2024
Unprompted review
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Reply from Luviacure London

Thank you so much for your kind and insightful review Jodie, We wish you a very smooth and quick recovery!

Rated 5 out of 5 stars

Smile makeover: Luviacure were amazing from start to…

Luviacure were amazing from start to finish. I am so happy with my smile makeover.
The dentist was highly skilled, knowledgeable and easy to work with. I felt heard and the results speak for themselves. The translator in Turkey was knowledgeable, medically trained and very helpful and understanding. The transfers from airport to the hotel and back and forth to the clinic were punctual, and very comfortable with drinks and snacks included. Overall, I am very happy with my experience.

November 1, 2023
Unprompted review
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Reply from Luviacure London

We are absolutely over the moon by your review, that means so much for us, thank you so much Hannah!

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Rated 5 out of 5 stars

Multiple surgeries

I went to Luviacure alone for surgery and I was a little apprehensive at first but when I got there everything was taken care of from start to finish. I also liked the fact they had an office in London too. Thst gave me a bit more reassurance.

I felt very secure and safe with Shankar palanci who was the patient assistant he helped supported me from start to finish he checked on me every day.He still is continuing to help me now I’m home and checking on me and answering my questions.

I would like to thank the doctors dr Semih Yaman, dr gunes dr Ali gokkaya for my surgery’s my fdl boob reduction with implants lipo half face lift bbl. Rhinoplasty.

The nurses were lovely too my night nurse buse she even stayed with me till I fell asleep. Hatice my day nurse and the head nurse to the doctors nurse gulsum.

When I booked my surgery I expressed how I wanted to stay in hospital for the duration of my stay and Mr Faith from the London office said it was no problem and answered any questions worries I had I would definitely recommend to my friends and family. You only live once so make yourself happy I would not hesitate to use them again 5* Thank you

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience for rhinoplasty procedure

I have had a very comfortable, respectful and supportive experience with Luviacure for my closed rhinoplasty procedure.
My surgery was in Ankara, Turkey and performed by by Dr. Rasid T who was extremely friendly and professional. My expectations for the surgery were carefully listened to and my resulting nose is shaped exactly how I envisioned.
From a week before the procedure, I was contacted to ensure I knew the plan and if I had any questions.
The moment I stepped off the plane, all the arrangements ran smoothly and on time. The plans were diligently maintained by my trip-assistant, Ayse, who was always available to answer any questions and keep me updated on any changes. She truly made me feel supported and respected - a week since the operation, and now back home, she is still available to answer any post-op care questions I have which is incredible.
My driver, Kadir, provided an outstanding service getting me between the hotel, hospital, clinic, pharmacy and airport. He was so polite and cheerful which really made me feel at ease.
Just to add, the nursing staff were so attentive, and even though there was a language barrier, translators were always on call and an English-speaking nurse tended to me throughout the night of my procedure.
I highly recommend Luviacure if you're thinking about rhinoplasty. Thank you again to the whole team!

September 26, 2023
Unprompted review

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