Luxan Reviews 

593
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

It was very easy to place the order and the order acknowlegment was sent in a very short time. The payment was however a little tricky. Your system did not approve of my ordinary bank and I did not se... See more

Rated 4 out of 5 stars

Found a product that fit my need perfectly. Didn't know the shop but seemed ok so took a chance. The products were shipped from China so took a bit longer (wasn't a problem for me). What impressed me... See more

Rated 4 out of 5 stars

Great shoes! I ordered two pairs of water resistant walking shoes that corresponded well with what I hoped. They also look fine and had an attractive price. Had to wait for 12 days for the delivery.

Rated 4 out of 5 stars

Clean site and quick confirmation. Awaiting delivery. Not clearly stated that the shipments are from China. All of the site indicates the existance of physical store (or recent closure)


Contact info

3.9

Great

TrustScore 4 out of 5

593 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically replies within 1 month

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3.9

All reviews

(593)

588 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Happy to buy again

It was a good experience. Product I received was good quality and same as description. First I was not sure so ordered one, now I ordered another one.

July 1, 2026
Unprompted review
Rated 3 out of 5 stars

Order annulled

Easy to order, however I haven't received my coat yet.
I had difficulties paying with credit card, it didn't get through, so I payed via Swish with no problem (same bank).
I will come back with an update as soon as I've got my coat.
Update : The order was later annulled and the money was returned via Swish, so I have no idea of the quality of the coat I ordered.
I have however seen it on the net from various dealers, same coat, same price... (2026-08-03)

July 23, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a dress with long sleeves and…

I ordered a dress with long sleeves and pockets. I received it but could't find any pockets. After a lot of mails I received this "Kära Britt-Marie,

Tack för ert tålamod.
Vi vill bekräfta att denna artikel inte har några fickor.

Tack.

Varma hälsningar,
Marn | Kundtjänst 💛

Falsk marknadsföring och mycket oseriösa!

July 9, 2026
Unprompted review

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