Kelly was the BEST! Soo incredibly helpful, answered all of my crazy questions, helped me think about the possibilities for installation in the Loft, helped discern which color, stayed with me for ov... See more
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Review summary
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Reviews shaping this summary
Help with finalizing orders, if the order quote didn't come from the person handling the order, any salesperson was happy to help finalize the purchase. Questions are answered honestly and thoroughl... See more
Beautiful inventory of unique pieces and easy to navigate website. Payment smooth and secure. Look forward to receiving my item. Edited to add:I received the vase sooner then expected and it is even... See more
Spent two days surfing the internet. Persistence paid off finding LuxeDecor. Kudos for your webmaster. Site great! Easy to navigate. Response to online chat sealed the deal.
Company details
- #75 of 168 best companies in Furniture Store
Information provided by various external sources
Welcome to LuxeDecor. LuxeDecor is the premier online showroom for luxury home decor & outdoor furniture, lighting, rugs, and home decor. Shop LuxeDecor Now!
Contact info
North Michigan Avenue 980, 60611, Chicago, United States
- luxedecor.com
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful customer service!
Very helpful online, willing to research the product line for other options. Thank you.
January 30, 2026
Unprompted review
Horrible website
Horrible website; navigating it was painful and very frustrating ! I almost considered not persisting!
January 29, 2026
Reply from LuxeDecor
Dear Kevin,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with our website did not meet your expectations. We value all customer input and continuously review our online experience to ensure it serves our customers effectively. Please feel free to contact us via our Contact Us page or call us toll free at 888-733-3201. Our team is available Monday–Friday, 9am–5pm CST, and would be happy to assist.
Beautiful selection
Beautiful selection, great prices, helpful staff, top-notch delivery.
December 5, 2025
Great customer service
Great customer service! Grace was a HUGE help with my order and was able to find me a discount off my very large purchase. A+ service!
January 29, 2026
Great shopping experience
Website is easy to navigate. Items look amazing. I already have a few so I know they are amazing and prices and sales are awesome!
January 25, 2026
Great selection with friendly and…
Great selection with friendly and helpful customer service.
January 28, 2026
I was able to chat with someone (Kit)…
I was able to chat with someone (Kit) and all my questions were answered.
January 28, 2026
Unprompted review
Reply from LuxeDecor
Dear Richard, thank you for taking the time to share your feedback — we truly appreciate you leaving a review. If you need any further assistance, please feel free to reach out to us through our Contact Us page or call us toll-free Monday–Friday, 9am–5pm, at 888-733-3201. We’re always happy to help and truly appreciate your business.
Customer service was very helpful in my…
Customer service was very helpful in my purchase
January 27, 2026
excellent customer service especially…
excellent customer service especially the man that helped me on the phone. sorry I didn't get his name. he is deserving of a bonus!
January 27, 2026
Great sales price and agent helped us…
Great sales price and agent helped us apply a discount code for our final price.
January 26, 2026
Adrian was very helpful!
Adrian was very helpful in finding a great price on what we were looking for! We appreciate his attention to detail and experience! He was also willing to investigate special questions as well.
January 26, 2026
Unprompted review
Kelly was very helpful and professional.
January 26, 2026
Had the mirror I needed at a good price…
Had the mirror I needed at a good price with free shipping
January 22, 2026
Clear communication on Website!
Details of product and purchasing experience were clearly listed.
January 26, 2026
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