It's easy and cheap, what I don't like it automatically make you a member. i remember I only ordered once ot twice last year and already paid 90 euro on membership. It's like I spent more than the und... See more
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I purchased a nail UV lamp via Luxplus. The power is much weaker than expected and I cannot use it. I asked for a return but they responded that only unopened products can be returned. A month ago, I... See more
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I am very happy seeing that many new Caudalie brand products available for shopping in the Luxplus website. I hope it continues in the future. That will help me to buy my favorite products from Luxplu... See more
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I had been ordering from this website for quite a while, and I really liked the prices and the fast deliveries. Until one day I had to return an order. I have sent multiple messages to the customer s... See more
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Company details
Written by the company
Luxplus jäsenet säästävät aina suosikeistaan - ilmainen Budbee toimitus. Osta kauneudenhoitoa alehinnoin – ja sano hyvästit suosikki tuotteiden korkeille hinnoille!
Written by the company
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3.3
Average
2K reviews
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Scammers
Scammers. Automatically add you to member and charge you money. Don't use this website or add your card details.
February 8, 2026
Unprompted review
Reply from Luxplus.fi
Hi,
We are sorry if the membership came as a surprise. It is never our intention for customers to feel misled.
Luxplus is an online store that offers discounts on thousands of products for customers who choose to shop at member prices. When an order is placed using the member prices, a Luxplus membership is automatically created for the account. The membership includes a 14-day free trial, after which it renews at 9.95 EUR per month. Customers can always choose between the member price and the regular price when shopping.
To make sure this information is clear, the membership details are shown several times during the purchase process:
- Next to each product
- In the shopping cart
- In the membership terms and conditions (which must be accepted before completing the purchase)
- In the order confirmation sent after the purchase
I can also see that you saved money by shopping at the member price and that you received free shipping on your order. Without the membership, the total cost of the products would have been higher than the membership fee 🙏
If you have any questions or would like help with your membership, please feel free to contact our support team. We are always happy to assist 😊
Have a nice day.
Kind regards,
Mia - Team Luxplus
Reply from Luxplus.fi
Hi,
Thank you for your review. Nice to hear that you like our service and your ordered products. Normal delivery time is 3-6 business days. Naturally sometimes there can be some unfortunate delays.
Welcome back for shopping!
Team Luxplus
Unexpected subscription charge. Unclear signup process
I purchased two products from Luxplus and only later discovered that I had been automatically enrolled into a paid monthly subscription without clearly realizing it during checkout. The moment I noticed the unexpected charge, I canceled the membership immediately.
I contacted customer support to request a simple refund for the subscription fee, but they declined, even though I had no intention of joining any membership and did not use any benefits. The lack of transparency around the subscription and the refusal to issue a refund for a charge I didn’t knowingly agree to weas disappointing.
Luxplus could greatly improve by making the membership enrollment much clearer during checkout and by handling situations like this with more customer-friendly policies.
December 7, 2025
Unprompted review
Reply from Luxplus.fi
Hi,
Thank you for your review.
We are sincerely sorry that you have had an experience that made you feel unexpected. That is definitely not our intention with the membership, which is developed to give our customers the opportunity to gain extra benefits and savings – not to create frustration.
We apologize for your experience with Luxplus.
When we review your purchase, we can see that you accepted a membership in connection with the order.
When you place an order for the member price, you automatically agree to start a membership. This membership is free for the first 14 days and then only 9,95 eur per month. You can cancel it at any time through your account or by contacting our customer service.
On our website, we clearly inform that you can choose to buy either at the regular price or the membership price, which includes the membership. We always try to provide clear and transparent information so that our customers can make an informed choice.
If you don't want to start a membership, you can always buy our products for the normal price.
Team Luxplus
Don't trust this site they are fraud…
Don't trust this site they are fraud scammers they will empty your bank balance without your consent Without you will be knowing about it they send you auto generated messages when u ask them about there business id and address they will not provide you so be aware of this scam I m filing complaint against them on consumer court.
November 4, 2025
Unprompted review
Reply from Luxplus.fi
Hi,
We apologize for your unfortunate experience with Luxplus. When you place an order for the member price, you automatically agree to start a membership. This membership is free for the first 14 days and then only 9,95 eur per month. You can cancel it at any time through your account or by contacting our customer service.
If you don't want to start a membership, you can always buy our products for the normal price.
Please feel free to contact our customer service if you have any questions we can help you with.
Team Luxplus
Caution advised due to shady and…
Caution advised due to shady and predatory automatic subscription business practices.
September 11, 2025
Unprompted review
Reply from Luxplus.fi
Hi,
We apologize for your unfortunate experience with Luxplus. When you place an order for the member price, you automatically agree to start a membership. This membership is free for the first 14 days and then only 9,95 eur per month. You can cancel it at any time through your account or by contacting our customer service.
If you don't want to start a membership, you can always buy our products for the normal price.
Please feel free to contact our customer service if you have any questions we can help you with.
Team Luxplus
“Charged without my consent disappointing experience.
Very disappointing experience.
I only ordered some perfumes and paid for them, but Luxplus automatically signed me up for a paid membership without my clear consent. Money was charged through Klarna without proper notice. This feels misleading and unfair.
September 19, 2025
Unprompted review
Reply from Luxplus.fi
Hi,
We apologize for your unfortunate experience with Luxplus. When you place an order for the member price, you automatically agree to start a membership. This membership is free for the first 14 days and then only 8.99 per month. You can cancel it at any time through your account or by contacting our customer service.
If you don't want to start a membership, you can always buy our products for the normal price.
Please feel free to contact our customer service if you have any questions we can help you with.
Team Luxplus
They stole 10€ after you've made a…
They stole 10€ after you've made a orderd. Something about membership were you automatically join by making the order..
August 29, 2025
Unprompted review
Reply from Luxplus.fi
Hi, thank you for your review. You only start a membership by buying for the member price, it's also possible to buy for the normal price.
Pysykää Kaukana/Clumsy Cunning
Epäreilua toiminta sekä hajuvesi on tosi huono laatuinen. En suosittele⛔
Lack of clarity and honesty. They deceive customers to extort money. Not to mention the quality of the "perfume" purchased. It has ZERO longevity, it's as good as water.
This company is not an official reseller, I had confirmation of this by contacting a well-known fashion and perfume company. This means they sell......WHAT⁉️
Absolutely avoid‼️
Below is the message received on July 21, 2025, at 11:57 AM from the company that owns the brand of the "perfume" purchased. The email was also forwarded to luxplus on July 21, 2025, at 12:28 PM.
Dear Mr. Catalano,
Thank you for contacting Parfums Christian Dior. We sincerely regret the experience you are facing with your product.
We take this opportunity to remind you that our products are distributed through an exclusive network of distributors and authorised websites. In this case, Luxplus.fi is not one of our authorized retailers.
Unfortunately, there are parallel markets in operation that occasionally prove difficult to dismantle. Christian Dior Parfums will under no circumstances assume responsibility for counterfeit products. It is therefore important that customers are cautious when making purchases from unauthorised Dior distributors.
We sincerely regret the breach of trust that you have experienced. Nevertheless, we must inform you that we are currently unable to return your product as it has been escalated to our Market Security Department for a detailed investigation.
Please rest assured that La Maison Dior works tirelessly to combat counterfeiting markets.
We thank you for choosing Parfums Christian Dior and remain at your service should you require any further assistance.
July 20, 2025
Unprompted review
Reply from Luxplus.fi
Hi,
Thank you for your review. All our products are ordered directly from the largest suppliers with a guarantee for authenticity in the EU. We are sorry to hear that you are not satisfied with the product you ordered. Please do not hesitate to contact our customer service about your matter.
Team Luxplus
It's easy and cheap
It's easy and cheap, what I don't like it automatically make you a member. i remember I only ordered once ot twice last year and already paid 90 euro on membership. It's like I spent more than the undiscounted price on those items
July 7, 2025
Reply from Luxplus.fi
Hi,
Thank you for your review. Nice to hear that you like our service. To create a membership with us, you simply need to complete your first order at the Jäsenhinta (Membership Price). Then you will automatically be created as a member. First 14 days free. Then 9,95 eur/month until you choose to cancel your subscription.
If you do not want to be a member, you can choose to buy your items at Normaalihinta (Normal Price). In that case, you will not be added a membership in the payment process.
You can terminate your membership at anytime by contacting us via email at asiakaspalvelu@luxplus.fi or by canceling yourself from your own Luxplus account. Canceling will be effective at the end of the current membership period. The only exception is during first 24 hours of membership, within which your subscription is locked due to technical reasons, After the first 24 hours, you can terminate your subscription however you wish to. Please note, that if you have an ongoing order, your membership can not be canceled until the order has been sent. This usually happens within 24 hours. Please try again after your order has been shipped.
Welcome back for shopping!
Team Luxplus
Scam
Whenever you buy something from them they silently sign you up for a recurring payment. Be careful.
November 23, 2024
Unprompted review
Reply from Luxplus.fi
Hi Vladimir,
I am very sorry you feel that way. We aim to inform our customers about the membership in the best way possible.
It is stated in several places on Luxplus that the membership prices are only for members and that one becomes a member when purchasing products for membership prices. It is stated for example on the starting page, next to every product, under the section “subscription” and “terms”. As a customer you actively have to choose whether you want to buy a product for membership price or normal price. Under the membership price we inform that you start a membership when you purchase a product for a membership price. A membership is also added to your shopping cart when you purchase products for membership prices for the first time. Furthermore, you have received a confirmation to your email with information about your membership when you placed your first order.
Please don’t hesitate to contact us if you have any further questions.
Have a great day,
Team Luxplus
Charging you money for “subscription”
Charging you money for “subscription” , and even if you cancel it, no refund is coming.
June 14, 2025
Unprompted review
Reply from Luxplus.fi
Hello,
Thank you for your inquiry.😊
Luxplus is an online store where we ensure our customers significant discounts on thousands of products every month. It is possible to purchase our products at very low prices with or without a membership.
You have made a purchase at the member price, where the first 14 days are free, after which it costs €9.95 per month.
We state in several places on the Luxplus.fi website that member prices are only for members and that you become a member when you purchase products at the member price. This is mentioned, for example, on the homepage next to each product in the "order" and "terms" sections. The customer must actively choose whether they want to purchase the product at the member price or the regular price. Below the member price, we indicate that you start your membership when you purchase a product at the member price.
Membership is also added to your shopping cart when you purchase products at the member price for the first time. Additionally, you received an email confirmation of your membership when you made your first order.
Please feel free to contact us if I can assist you with anything else.
Annoying service
Delivery is not fast. Considering that you need to pay the subscription of 120 euros per year that’s very annoying.
May 12, 2025
Reply from Luxplus.fi
Hi,
Thank you for your review. Luxplus is a unique, members concept. The membership gives you the opportunity to save money on thousands of products, from exclusive brands to well-known everyday items. You will have different benefits depending on which membership level you are in. You save an average of 30 eur or more on each order and rapidly earn back your monthly membership fee through significant savings.
Normal delivery time is 3-6 business days. Naturally sometimes there can be some unfortunate delays.
The first 14 days of the subscription for the membership is free and then changes to an ongoing monthly subscription at 9,95 eur per month. Until you cancel your membership.
If you do not want to be a member, you can choose to buy your items at Normaalihinta (Normal Price). In that case, you will not be added a membership in the payment process.
Team Luxplus
Good packaging and delivered on time
May 3, 2025
Reply from Luxplus.fi
Hi,
Thank you for your review. Nice to hear that you like our service. Normal delivery time is 3-6 business days. Naturally sometimes there can be some unfortunate delays.
Welcome back for shopping!
Team Luxplus
Very bad experience
Very bad experience. I suddenly realized that I had to pay €9.99 for the membership through Klarna but I don’t remember the site asking me for my permission
May 11, 2025
Unprompted review
Reply from Luxplus.fi
Hi,
Thank you for your review. Under every product it clearly states Jäsenhinta and our website is transparent about our concept. I am sorry if you have not seen this and/or misunderstood our concept, as we give able information about the membership.
It is stated in several places on Luxplus.fi that the membership prices are only for members and that one becomes a member when purchasing products for Jäsenhinta (Membership price). It is stated for example on the starting page, next to every product, under the section “subscription” and “terms”. As a customer you actively have to choose whether you want to buy a product for Jäsenhinta (Membership Price) or Normaalihinta (Normal Price). Under the membership price we inform that you start a membership when you purchase a product for a membership price. A membership is also added to your shopping cart when you purchase products for membership prices for the first time. Furthermore, you have received a confirmation to your email with information about your membership when you placed your first order.
So overall we inform our customers extensively about the membership when making a purchase. It is not possible to create a membership without accepting our terms and conditions and that the membership can be created.
As it is informed at www.luxplus.fi. Jäsenyys alkaa automaattisesti ostaessa tuotteita jäsenhintaan Luxplus.fi-sivustolta edellyttäen, että vahvistaa olevan yli 18-vuotias ja että on lukenut ja hyväksynyt yleiset ehdot ja jäsenyyden ehdot. Jäsenyyden ensimmäinen 14 pv on ilmainen, ja siitä eteenpäin jäsenyys maksaa 9,95€ kuukaudessa.
If you do not want to be a member, you can choose to buy your items at Normaalihinta (Normal Price). In that case, you will not be added a membership in the payment process.
Team Luxplus
Be careful with hidden cost
I purchased a nail UV lamp via Luxplus. The power is much weaker than expected and I cannot use it. I asked for a return but they responded that only unopened products can be returned. A month ago, I got a charge to my payment method because I joint its membership by default. My order id is 13167026.
March 14, 2025
Unprompted review
Reply from Luxplus.fi
Hi,
Thank you for your review. Our apolpgies that you feel this way. Sorry to hear that the product you ordered did not meet your expectations.
You lose your right of cancellation if;
• You break the seal on goods that are not suitable for return for health protection or hygiene reasons. For example, health food products, cosmetics, perfumes, skincare products, etc.
• The term "seal" also includes special packaging that protects the goods and serves as a guarantee that the goods have not been opened
• You break the seal on electrical items
It is stated in several places on www.luxplus.fi that the membership prices are only for members and that one becomes a member when purchasing products for Jäsenhinta (Membership Price). It is stated for example on the starting page, next to every product, under the section “subscription” and “terms”. As a customer you actively have to choose whether you want to buy a product for membership price or normal price. Under the membership price we inform that you start a membership when you purchase a product for a membership price. A membership is also added to your shopping cart when you purchase products for membership prices for the first time. Furthermore, you have received a confirmation to your email with information about your membership when you placed your first order.
If you do not want to be a member, you can choose to buy your items at Normaalihinta (Normal Price). In that case, you will not be added a membership in the payment process.
Team Luxplus
Reply from Luxplus.fi
Hi,
Thank you for your review. Nice to hear that you like our service.
Welcome back for shopping!
Team Luxplus
Almost got scammed by this website
Almost got scammed by this website. Luckily I read the reviews saying that you get signed up to a paid subscription secretly on any purchase. BE CAREFUL! You can only unsubscribe 24 hours after “subscribing”, it feels as if they plan to distract you long enough that you forget about cancelling.
February 10, 2025
Unprompted review
Reply from Luxplus.fi
Hi,
Thank you for your review. Good to hear that you read the terms and conditions. It is stated in several places on Luxplus.fi that the membership prices are only for members and that one becomes a member when purchasing products for membership prices. It is stated for example on the starting page, next to every product, under the section “subscription” and “terms”. As a customer you actively have to choose whether you want to buy a product for membership price or normal price. Under the membership price we inform that you start a membership when you purchase a product for a membership price. A membership is also added to your shopping cart when you purchase products for membership prices for the first time. Furthermore, you have received a confirmation to your email with information about your membership when you placed your first order.
So overall we inform our customers extensively about the membership when making a purchase. It is not possible to create a membership without accepting our terms and conditions and that the membership can be created.
As it is informed at www.luxplus.fi. Jäsenyys alkaa automaattisesti ostaessa tuotteita jäsenhintaan Luxplus.fi-sivustolta edellyttäen, että vahvistaa olevan yli 18-vuotias ja että on lukenut ja hyväksynyt yleiset ehdot ja jäsenyyden ehdot. Jäsenyyden ensimmäinen 14 pv on ilmainen, ja siitä eteenpäin jäsenyys maksaa 9,95€ kuukaudessa.
If you do not want to be a member, you can choose to buy your items at Normaalihinta (Normal Prices). In that case, you will not be added a membership in the payment process.
Under every product it clearly states Jäsenhinta 'member price' and our website is transparent about our concept.
Team Luxplus
Be careful guys
I don't understand how it can be worth the money for the CEO of this company to know they scam thousands of people.
Your whole business plan is built upon being as sneaky as possible so people fall into the trap of subscribing to your monthly 9,95eur fee, and you know it! You claim to be a fair company and that customers have "misunderstood" the concept. Damn, hope you enjoy stealing money from people
January 15, 2025
Unprompted review
Reply from Luxplus.fi
Hi,
Thank you for your review. We are sorry if you have not seen this and/or misunderstood our concept, as we give ample information about the membership. It is stated in several places on Luxplus.fi that the membership prices are only for members and that one becomes a member when purchasing products for membership prices.
It is stated for example on the starting page, next to every product, under the section “subscription” and “terms”. As a customer you actively have to choose whether you want to buy a product for membership price or normal price. Under the membership price we inform that you start a membership when you purchase a product for a membership price. A membership is also added to your shopping cart when you purchase products for membership prices for the first time. Furthermore, you have received a confirmation to your email with information about your membership when you placed your first order.
You became a member when you chose to purchase products for our Jäsenhinta (Membership price) and accepted the terms and conditions of a membership.
By giving your consent to the subscription terms applicable on luxplus.fi, you allow Luxplus ApS to withdraw the stated membership fee periodically, until you choose to end your subscription. The 14 first days of membership are free of charge, thereafter the membership will continue automatically for a fee of 9,95 eur per month until you cancel it.
If you do not want to be a member, you can choose to buy your items at Normaalihinta (Normal Prices). In that case, you will not be added a membership in the payment process.
Team Luxplus
Why does my order takes to long to be…
Why does my order takes to long to be deliver its about a week now...Maybe your online shopping is scam?
January 2, 2025
Unprompted review
Reply from Luxplus.fi
Hi,
Thank you for your review. As we inform at www.luxplus.fi. Normal delivery time is 3-6 business days. Delays to shipments is rare but, unfortunately, possible in the automated handling of deliveries. You ordered 1/1/2025 at 23:00 and it was shipped to you 2/1/2025 morning. Your order is on its way to you.
Team Luxplus
Absolute SCAM
Absolute SCAM! Don't believe any good deals on Luxplus! The web shop secretly adds membership fees without informing customers.
December 29, 2024
Unprompted review
Reply from Luxplus.fi
Hi,
Thank you for your review. We are sorry if you have not seen this and/or misunderstood our concept, as we give ample information about the membership.
It is stated in several places on Luxplus.fi that the membership prices are only for members and that one becomes a member when purchasing products for membership prices. It is stated for example on the starting page, next to every product, under the section “subscription” and “terms”. As a customer you actively have to choose whether you want to buy a product for membership price or normal price. Under the membership price we inform that you start a membership when you purchase a product for a membership price. A membership is also added to your shopping cart when you purchase products for membership prices for the first time. Furthermore, you have received a confirmation to your email with information about your membership when you placed your first order.
You became a member when you chose to purchase products for our Jäsenhinta (Membership price) and accepted the terms and conditions of a membership.
By giving your consent to the subscription terms applicable on luxplus.fi, you allow Luxplus ApS to withdraw the stated membership fee periodically, until you choose to end your subscription.
The 14 first days of membership are free of charge, thereafter the membership will continue automatically for a fee of 9,95 eur per month until you cancel it.
If you do not want to be a member, you can choose to buy your items at Normaalihinta (Normal Prices). In that case, you will not be added a membership in the payment process.
Team Luxplus
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