Warning Unsolicited goods
I did not purchase from this company. I only browsed and to gain a price they ask you to enter your home address. It more than doubled in price and charges so I left without completing any purchase. They then posted the goods to me without my permission. They sent my 3 of the same product at over £150.
It has been very stressful and a large amount money for goods I had not ordered. Then threats of debt collection companies and adding of fees. They will not let me return or pay for me to return them. Since seen various articles warning of these tactics from this company and other people who have had the same experience.
Reply from LuxStyle IE
Hello Nadine,
We are sorry for your negative experience with Luxstyle International ApS.
First, we want to explain why we initially rejected your review. This Trustpilot page is for orders that are placed through Luxstyle Benelux only and concerns purchases made by customers from the Netherlands or Belgium.
After providing your reference number, we were able to find your case and read through the communication with the customer service.
We do not ship products, unless an order is placed. This is done by filling out the order form, selecting the quantity you wish to receive and continuing by pressing the order button and accepting the terms and agreements.
Our customer support has already been in contact with you and has provided solutions to your problem.
We have offered you the option to send the goods back, but this option has so far been declined by you.
Based on your review and previous communications, the offered solutions has not been to your satisfaction. One of our managers will contact you per e-mail as we want to try and see if we can still make this right for you.
Our apologies for the inconvenience and have a good day!