While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I received the Daphne bucket bag and a matching purse as a gift. The green colour is just gorgeous and the quality of the bag is fabulous. It's a really good size and comfortable to carry. Very impres... See more

Company replied

Rated 5 out of 5 stars

I ordered the AppleSkin Swatch Pack and it is what I expected : two samples, a little bit bigger than the size wrote on the website, two colors. It is really impressive : I didn't know this leathe... See more

Company replied

Rated 5 out of 5 stars

I absolutely love my Zanele bag - it is beautiful and clearly crafted with so much attention to detail. The small touches like a handwritten note from the founder are lovely. I have found it very diff... See more

Company replied

Rated 5 out of 5 stars

I bought a Luxtra handbag as a present for my mum. It's her favourite now. The quality is flawless. I needed it delivered fast to a different address, while my family was on holiday in Portugal. The C... See more

Company replied

Company details

  1. Fashion Accessories Store
  2. Bag Shop
  3. Bags and Luggage Store
  4. Handbags Shop

Written by the company

Shaker shines a light on the beauty inherent in plant-based materials. The brand makes handbags from the most innovative vegan "leather" & plant-based materials. All products are 100% made in Italy and the company is a certified B Corporation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous quality bags and purses

I received the Daphne bucket bag and a matching purse as a gift. The green colour is just gorgeous and the quality of the bag is fabulous. It's a really good size and comfortable to carry. Very impressed and I will definitely order more in the future. So fab to see gorgeous bags and purses in lovely colours and all vegan 😊

April 1, 2023
Unprompted review
Shaker logo

Reply from Shaker

Dear Karen
Thank you so much for your lovely review. I am so pleased you like your bucket bag and purse!
Sending you all our best,
Jessica
Founder

Advertisement
Rated 5 out of 5 stars

I love this wallet!

I purchased the Magrethe wallet in ballet pink. I'm in love! It's the perfect shade of subtle pink. This wallet style is my favorite. It holds all my cards and the zipper zips smoothly. Plus, it's very well made. I'm transitioning from leather products to vegan, and this wallet is definitely worth the money.

August 9, 2022
Shaker logo

Reply from Shaker

Dear Michelle
Thank you so much for your purchase and your lovely review! I'm so pleased you like your wallet!
It's a sweet little wallet, that one, isn't it. Definitely one of my favourites.
Thank you again and keep well!
Jessica x
LUXTRA founder

Rated 5 out of 5 stars

Perfection!

I bought a Luxtra handbag as a present for my mum. It's her favourite now. The quality is flawless. I needed it delivered fast to a different address, while my family was on holiday in Portugal. The CEO herself contacted me and personally organised delivery of the bag to us. The attention to detail and care is exemplary.

July 29, 2022
Shaker logo

Reply from Shaker

Thank you so much for your purchase and your review! We're so pleased your Mum likes her new bag and that we got it to you on time.
Very best,
Jessica
LUXTRA founder

Rated 5 out of 5 stars

Excellent in every way!

I have never come across a company that genually cares about their customers as Luxtra does.
Thank you! And - love all your products!

Kind regards,
Catarina

July 25, 2022
Shaker logo

Reply from Shaker

Dearest Catarina
Oh what a lovely review - this makes my heart sing.
I hope you will love using your new wallet!
Thank you again for your purchase and keep well!
Jessica
LUXTRA founder

Advertisement
Rated 5 out of 5 stars

Don't hesitate to buy

I have had many great experiences with luxtra. The products are beautiful, amazing quality and beautiful colors. I had a small issue with one and the ceo personally corresponded with me to address the issue - I mean, which company offers that level of service? For high end quality environmentally conscious products, though can do no better than luxtra.

March 14, 2022
Unprompted review
Shaker logo

Reply from Shaker

Dear Rani,
Thank you very much for your review. I am so pleased we could make everything right for you and I hope your pieces will join you on many fun adventures!
All my best,
Jessica
Founder (a.k.a CEO :))

Rated 5 out of 5 stars

The best purchase experience ever

Apart from having found the best wallet I have ever used (the Esther wallet), I am happy to have discovered Luxtra as a customer-and-product-conscious company. I'm truly blown away by how Chloé and Jessica handled a small purchase of a wallet with such care and patience. I will continue to support the brand.

January 23, 2022
Shaker logo

Reply from Shaker

Thank you so much Hwei ☺️ I am so happy that you enjoy your Esther Wallet as much as we do.
And thank you for being a one of a kind LUXTRA supporter!
Wishing you all the best,
Chloé

Rated 5 out of 5 stars

Beautiful cruelty free purse

Beautiful purse and even better that it is cruelty free and good for the environment

Even my chic teen loves it!!

December 27, 2021
Shaker logo

Reply from Shaker

Dear Grace.
I am so delighted you like your new purse. I hope you (and your teen!) will enjoy using it. Thank you for leaving a review.
Sending you all my best,
Jessica
Founder

Rated 5 out of 5 stars

Gorgeous bag and color

Gorgeous bag and color, can't wait to make this my every day accessory!

December 22, 2021
Shaker logo

Reply from Shaker

Hi Casey
I'm so pleased you like your new bag! Thank you for taking the time to leave a review.
Sending you my best
Jessica
Founder

Advertisement
Rated 5 out of 5 stars

quick response and fast delivery

quick response and fast delivery, even though it's festive season and Christmas.
the best vegan wallet I've found, while meet the sustainability, cruelty free and environmental friendly also maintain very good quality, like real leather.
can see the details of wallet is well made, from buttons to zipper and sewing.

December 13, 2021
Shaker logo

Reply from Shaker

Thank you so much MinHui! I'm so pleased that you've received your order all in good time, and that you really like it. Hooray!
Wishing you all my best,
Jessica

Rated 5 out of 5 stars

I absolutely love my Zanele bag

I absolutely love my Zanele bag - it is beautiful and clearly crafted with so much attention to detail. The small touches like a handwritten note from the founder are lovely. I have found it very difficult in the past to find ethical, sustainable vegan bags so I am thrilled to have discovered LUXTRA. Can't wait to wear my new bag, thank you so much!

December 10, 2021
Shaker logo

Reply from Shaker

Dear Hannah
Thank you so much for your kind review! I am so delighted that you like your Zanele.
I'll drop you an email to make sure you know the 3 different ways to configure the strap.
Sending you all my best,
Jessica
Founder

Rated 5 out of 5 stars

Beautiful, well-made, delivered quickly

The products I bought are beautiful, well made, and well designed. The package also arrived much quicker than I thought! All around great product and service.

November 28, 2021
Shaker logo

Reply from Shaker

Dear Nicole,
Thank you so much for your review. Very pleased to read that everything arrived swiftly and that you like your pouches.
Sending you my best,
Jessica
Founder

Rated 5 out of 5 stars

I want more Luxtra bags!

This is my second purchase from Luxtra and I love the bag!!! It looks FABULOUS!!! I felt like a million £ yesterday!

November 21, 2021
Shaker logo

Reply from Shaker

I love that you LOVE your new tote, Kirsten. So, so happy :)
Sending you all my best,
Jessica
Founder

Advertisement
Rated 5 out of 5 stars

This is a present for Christmas but I…

This is a present for Christmas but I am delighted with it and I hope my brother will be too!
It looks great and it suits my eco brain!

November 10, 2021
Shaker logo

Reply from Shaker

Dearest Eleanor
Thank you so much for your review. I am so pleased you like it... (and that your brother will too!)

Wishing you and your family a happy hoilday season ahead :)
All my best,
Jessica
Founder x

Rated 5 out of 5 stars

Awesome thats all I can say if I could…

Awesome thats all I can say if I could I would give 10 stars excellent fair play would recommend to anyone

November 9, 2021
Shaker logo

Reply from Shaker

Thank you so much for your review! This is such a delight to read. Thank you!

All my best,
Jessica
Founder

Rated 5 out of 5 stars

Very good!

It was more than I expected. The look is luxurious and classy. It has a lot of space and is very convenient.
It is second to none, even for high-end maison brands.

November 8, 2021
Shaker logo

Reply from Shaker

Hello Ai
What truly lovely comments. I'm so thrilled that you like your bag.
Thank you so much,
Jessica
Founder

Rated 5 out of 5 stars

Love all

Love all
Of Luxtra things

November 2, 2021
Shaker logo

Reply from Shaker

Thank you so much, Christiane. I hope you are enjoying your new wallet.
All my best,
Jessica
Founder

Advertisement
Rated 5 out of 5 stars

Very Pleasant experience

I had a super pleasant experience with Luxtra. The website worked really well, the delivery was quick and the product was above expectations. I really love it!

October 3, 2021
Shaker logo

Reply from Shaker

Dearest Amandine.
I'm really happy to hear that. Thank you very much for your order.
All my best,
Jessica
Founder, LUXTRA

Rated 5 out of 5 stars

The product was sent and arrived…

The product was sent and arrived quickly!

September 6, 2021
Shaker logo

Reply from Shaker

So glad everything arrived quickly!
Let me know if you have any questions about the swatches. You have my details.
Very best,
Jessica
Founder

Rated 5 out of 5 stars

Fabulous!!

Very impressed with the quality of my lovely bag and the wonderful service.
I was updated on the progress of my order every step of the way and even received a personal hand written note with my bag.
Absolutely fabulous! Thank you.

September 1, 2021
Shaker logo

Reply from Shaker

Dearest Julie
So wonderful to read this - I'm really happy that you love your tote.
Wishing you all my best,
Jessica
Founder

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look