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Luxtripper Reviews 

4,723
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 566 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the outstanding support and dedication received from the very beginning until the end of the booking journey. Customers frequently praise the helpful and friendly team for providing exceptional customer service, noting that staff members consistently go above and beyond to ensure every single detail is thoroughly addressed. People emphasize that travel agents are extremely patient, professional, and accommodating when handling multiple itinerary changes, destination adjustments, and custom requests for upcoming holiday packages. Travelers also deeply appreciate the efficient communication, immediate responses, and seamless coordination across various channels, making the entire planning process completely stress-free and exciting.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, patience, and dedication.... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting agents who go above and beyond... See more

Service

Clients share positive opinions on service, noting that travel agents are consistently helpful, patient, and... See more

Booking process

People report positive experiences with the booking process, describing it as stress-free and... See more

Customer service

Users describe positive interactions with customer service, noting that travel agents are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can’t recommend Rob enough! From the very beginning, he was incredibly helpful, patient and genuinely went above and beyond to help me find the perfect holiday. He took the time to liste... See more

Company replied

Rated 5 out of 5 stars

Sheena really went above and beyond, I must have sent through 20 Maldives resorts to check prices and dates and she did so efficiently while also giving me great info about them to help decide which w... See more

Company replied

Rated 5 out of 5 stars

A truly fabulous holiday all sorted by Neo & his wonderful team. Whilst searching for a holiday, Neo from Luxtripper was the only holiday Co to respond. He organised everything from beginning to end... See more

Company replied

Rated 5 out of 5 stars

We have not been on our holiday yet but this is an initial review with one to follow next year! I was given Sheena as my travel agent, I have most likely been the customer from hell😂 I have face... See more

Company replied


Company details

  1. Tour Operator
  2. Tour Agency
  3. Travel Agency

Written by the company

Formerly known as Affordable Luxury Travel and part of Moresand Limited, Luxtripper is an award-winning luxury tour operator specialising in experiential, multi-destination and adventure travel across some of the world’s most exotic destinations. Every Luxtripper holiday is tailor-made just for you. Our team of passionate travel specialists can create unique itineraries that encompass your every wish, and our complimentary Concierge service is there after you’ve booked for the little extras to make the most of your time away. So, whether you’re wanting to trek with wild mountain gorillas in Rwanda, create a music-themed road trip through California, snowshoe through the icy glaciers of the Antarctic, or even just relax with a good book in a private villa in the Maldives, our mission is to understand what unique means to you and create incredible trips you will never forget. Get in touch to discuss your dream holiday with us today by emailing enquiries@luxtripper.co.uk or calling our amazing team on 0203 023 7776. We are open Monday - Sunday from 9am to 11pm.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,723)

559 reviews in the last 12 months

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Rated 5 out of 5 stars

Mason was a great help and advisor with…

Mason was a great help and advisor with new ideas and thoughts on ours. We came up with a fantastic holiday, planned by mason, with thought and details second to none. We look forward to the holiday at the end of the year and using mason again to plan our next trip

August 9, 2026
Unprompted review
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Reply from Luxtripper

Hi Simon,

Thank you for your lovely review. We are delighted to hear Mason was so helpful, bringing new ideas and suggestions to help create a fantastic holiday for you. It is great to know his attention to detail made such a difference and that you are looking forward to your trip later this year. We will be sure to pass your kind words on to Mason.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Excellent Service highly recommended

My wife and I were searching for an excellent value holiday to the Maldives in late November 2027. My wife had been researching and stumbled upon Luxtripper, a travel agency that advertised Maldives holidays well in advance. They included flights in their packages, which perfectly matched our requirements.
I rang to enquire and luckily spoke with the lovely Janet. I told her what we wanted and had our hearts set on going to Raaya which met all our requirements, Premium All inclusive, beautiful beach, good selection of restaurants and top shelf drinks, good wines and champagne and having read many reviews top quality service.
Janet went beyond to offer a selection of different flight options, we had decided to fly out on the 20th Nov but having checked the weather in November we took advice and asked for flights later in November. Janet was more than happy and checked the flight prices and hotel prices. Janet what app’s us back in about 20mins, there was no change to the hotel prices but due to BA flight schedule changing she was able to offer direct flights both ways at a great price, just an extra £778 for both of us. The total price was great value for money just over £10000 for 12 nights so we decided to go ahead, we had checked other companies and Luxtripper was far better value and with direct flights the bargain we were looking for.
Huge thanks to Janet for her excellent customer service, she was so helpful and patient and really in knew what she was doing, she was quick to offer the best options was extremely polite and a lovely person, Janet is a credit to the holiday industry and Luxtripper I do hope Luxtripper recognizes her in some way she certainly deserves it.
Regards Peter and Sonia

August 8, 2026
Unprompted review
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Reply from Luxtripper

Dear Peter and Sonia,

Thank you so much for such a detailed and wonderful review. We are delighted to hear Janet made planning your Maldives holiday for November 2027 such a positive experience. It is fantastic to know she took the time to understand exactly what you were looking for at Raaya, explored different flight options and was able to secure direct BA flights at a great price. We are especially pleased that, after comparing other companies, you felt Luxtripper offered the best value for your 12-night holiday.

Your kind words about Janet's patience, knowledge and customer service are greatly appreciated. We will certainly make sure your feedback is passed on to her and the wider team.

Thank you again for choosing Luxtripper. We hope you have a wonderful time in the Maldives in 2027.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Thank you so much

Thank you so much, Luxtripper, for having someone like Ben working for you!
Ben is honestly one of the best people I have ever spoken to over text. He was incredibly helpful, kind, patient, and respectful throughout.

He made me feel like he genuinely owned the company — that’s how much pride and care he showed in helping me! 😂👏

Well done, Ben. You are an absolute credit to Luxtripper. WOW!! 🌟👏

August 8, 2026
Unprompted review
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Reply from Luxtripper

Hi Rahaat,

Thank you so much for such a fantastic review. We are absolutely delighted to hear how helpful, kind and patient Ben was throughout your conversations. It sounds like he really went above and beyond to make sure you felt supported, and we are sure he will be thrilled to hear your lovely comments. We loved your comment that Ben made you feel like he owned the company, and that is a real testament to the pride and care he puts into his work. He is a real credit to the Luxtripper team.

Thank you again for choosing Luxtripper and for taking the time to recognise Ben's efforts.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

We had the most amazing time whilst…

We had the most amazing time whilst visiting Sri Lanka and the Maldives. Our chicken Sri Lanka started with being met at the airport by the lovely Harith. We were in transported to our First hotel in Candy where we spent the afternoon and evening food was lovely and hospitality great rooms very good for the next week. We had trip after trip. Harrithis a mind of information and he has so much knowledge about the culture religion and the places that we went to without him we wouldn’t have a clue.
There’s so much culture in Sri Lanka and the people are lovely. We even spent some time with the local people something their traditional food and even cooking some it was great. Every single day was very busy but we saw lots of sites. Lots of culture we stayed in beautiful hotels and a Safari which was amazing in fact two safari that were amazing. We would like to thank very much the Sri Lankan people and Harrith, who has even gone above and beyond because I left some tea which I bought from one of the tea plantations in the hotel room on our last day and he has even retrieve that for me and as sending it to me to the UK so that is going above and beyond.

Our next trip was to the Maldives Will what can I say about the Maldives? It is paradise.

See the sand accommodation the food absolutely beautiful. The only thing I would say which was disappointing is that we mislaid our key? Fortunately we found it again but had we not have done? We would’ve had to paid $100 for a replacement, I think that’s taking advantage of our hospitality.

Things were expensive to like the diving experiences, et cetera but we did get a while watching one or dolphin watching one free which was good and you can also borrow the masks to go scuba diving or snorkelling I should say

We have an upgrade on the boat transfer and went by sea plane but on the way back we were asked if we wanted to go by sea plane to transfer back to the Mali airport but quite honestly we declined because we wanted to go by boat having said that they then came up with we were going to have a complimentary and that was gonna be $190 each so I think that was unfair too.

That being said it was a fantastic holiday. I would definitely go back to the Maldives and I would like to go back to Sri Lanka but not sure what we would see that was different.

I would like to just say one thing and that is the stray dogs are a little bit disturbing to begin with and if you are a dog lover as I am it is a little bit upsetting at times because some of them are ina terrible state. we decided to give some money to a charity that helps the dogs the street dogs.

July 3, 2026
Unprompted review
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Reply from Luxtripper

Hi Susan,

Thank you so much for taking the time to share such a lovely and detailed review. We are delighted to hear you had such a memorable holiday in Sri Lanka and the Maldives.
It sounds like Sri Lanka was a real highlight, with the cultural experiences, beautiful hotels and amazing safaris. We are especially pleased to hear how much you enjoyed travelling with Harith. His knowledge of the country clearly added so much to your experience and going the extra mile to retrieve your tea and arrange for it to be sent back to the UK really was above and beyond!

We are also so pleased you enjoyed your time in the Maldives and found it to be the paradise you were hoping for. We really appreciate your honest feedback about some of the additional costs and transfer arrangements too. It is wonderful to hear that, despite a few little frustrations along the way, you had a fantastic holiday and would love to return to both destinations. We will make sure your kind words are passed on to Harith and the team.

Thank you again for choosing Luxtripper, and we hope to help you create another memorable holiday in the future.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Douglas has been attentive and…

Douglas has been attentive and supportive throughout, guiding through the best options to make it a very special experience. Highly recommend.

August 8, 2026
Unprompted review
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Reply from Luxtripper

Hi Will,

We are delighted to hear Douglas was so attentive and supportive throughout, helping you explore the best options and create such a special experience. We will be sure to pass your kind words on to Douglas. Thank you for your recommendation and for choosing Luxtripper.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Absolutely fabulous no hassle no fuss…

Absolutely fabulous no hassle no fuss just a first class service would 10o% recommend suzy you are a star 🌟🌟🌟🌟

August 7, 2026
Unprompted review
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Reply from Luxtripper

Hi,

We are delighted to hear Suzy provided such a first-class service and made everything so easy and hassle-free. Thank you for your 100% recommendation and for choosing Luxtripper.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Polite, efficient and knowledgeable

Ricardo was polite, knowledgeable and efficient. He answered my queries patiently and was able to tailor the holiday to fit our requirements - particularly around flights. He also offered insight into the destination and seasonal differences with his 20 years of experience being most helpful.

August 6, 2026
Unprompted review
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Reply from Luxtripper

Hi Jennifer,

Thank you for highlighting Ricardo's expertise and patience. It's great to hear he was able to tailor the holiday around your flight preferences while also sharing his destination knowledge and insight into the seasonal differences. His 2 decades of experience clearly made a real difference in helping you plan with confidence. We hope you have a wonderful holiday and enjoy every part of your trip.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Thailand experience

Rob, has been extremely helpful in guiding us through with our holiday itineraries to enjoy our holiday with a balance experience, giving us the best flights with minimum waiting time for our connecting flight's, good hotel’s and locations, and the price which we very much appreciated, he was very patient, helpful and making sure, that is what we wanted, last year we did a Japan/South Korea trip with them and were extremely impressed with the package, that was the best holiday experience we had.

August 6, 2026
Unprompted review
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Reply from Luxtripper

Hi,

Thank you for sharing your experience. We're pleased Rob was able to bring together the right balance of flights, accommodation and price for your Thailand holiday. It's great to know his guidance and experience helped you feel confident with the itinerary and made the planning process easier. We hope you have a fantastic time in Thailand and enjoy every moment of your trip.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Great service and good price

Great service and good price

August 6, 2026
Unprompted review
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Reply from Luxtripper

Hi Leonie,

Thank you for the kind words. We're delighted you were happy with both the service and the price, and we hope your holiday is every bit as enjoyable as the booking experience.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

I have booked with Steven at luxtripper…

I have booked with Steven at luxtripper as the company was recommended by someone. I was dubious at first but Steven was patient and answered all my questions , addressed any concerns and issues, every step of the way, nothing was too much trouble . The package I have booked, covered every element that was important to me. If the holiday is like the booking process then is certainly is going to be an adventure of a lifetime.

August 5, 2026
Unprompted review
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Reply from Luxtripper

Hi Claire,

Thank you for giving Luxtripper a chance after being recommended to us. We completely understand having questions when booking with a company for the first time, so it's fantastic to hear Steven took the time to address every concern, answer your questions and ensure the package covered everything that mattered to you. We hope the holiday lives up to the adventure you're expecting and becomes one to remember for years to come!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Rob dealt with my enquiry and from…

Rob dealt with my enquiry and from first contact Rob was very informative and professional he changed flights to try and give us the best experience being our first time
Looking forward to our holiday and would definitely book again

July 24, 2026
Unprompted review
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Reply from Luxtripper

Hi Peter,

Thank you for placing your trust in Luxtripper for your first trip. We're delighted Rob was able to guide you through the planning process, offering professional advice and even adjusting your flights to make the experience even better. It's great to know you felt so well looked after from your very first enquiry. We hope you have an amazing holiday and look forward to helping you plan your next adventure.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Thank you Sean

Thank you Sean! We have booked with Lux travel a number of times. I deal with Sean as he is always so patient and professional. He goes above and beyond to make sure we are perfectly happy with our holiday arrangements offering us different options that suit us best. We have just booked next year for Thailand and Vietnam and once again Sean helped us plan the perfect holiday.. thank you Sean, you have been amazing and will certainly be booking again with you

August 5, 2026
Unprompted review
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Reply from Luxtripper

Hi H Arnell,

Thank you for your wonderful review and for choosing Luxtripper time and time again. We are delighted to hear Sean provided such patient and professional service, offering options that suited you and ensuring you were happy with your holiday plans. It is great to know he helped you plan your Thailand and Vietnam holiday once again. We'll be sure to pass your kind words on to Sean. Thank you for your continued trust and recommendation.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Excellent service from Rob

Excellent service when booking a 50th birthday dream holiday for my wife and I. The service received from Rob was friendly and professional and I was informed and put at ease the whole way through

August 4, 2026
Unprompted review
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Reply from Luxtripper

Hi Dominik,

Thank you for your wonderful review! We're delighted to hear Rob made booking your wife's 50th birthday dream holiday such a smooth and enjoyable experience. Providing friendly, professional service and keeping our customers informed every step of the way is exactly what we aim for. We hope you both have an unforgettable celebration and a fantastic holiday!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Costa Rica trip

Ian planned a wonderful trip to Costa Rica for my husband’s 80th birthday next year. Arranged flights to suit and itinerary sounds perfect. Can wait until it’s time to go.

August 4, 2026
Unprompted review
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Reply from Luxtripper

Hi,

Thank you for taking the time to share your experience! We're so pleased to hear that Ian put together the perfect Costa Rica itinerary for your husband's 80th birthday celebration. It's great to know he was able to arrange flights that suited your plans and create a trip you're already looking forward to. We hope this special holiday is everything you've imagined and creates memories to treasure for years to come.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Sri Lanka Safari and Maldives

Janet was the agent who planned the holiday for us. Nothing was too much trouble. She was always there and tailored the holiday for us exactly as we requested. She looked into our previous holiday with Luxtripper and got us some deals with previously visited hotels. We used her experience and expertise to sort out what we hope will be a fabulous family holiday.

August 3, 2026
Unprompted review
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Reply from Luxtripper

Hi,

It’s wonderful to hear how Janet turned your ideas into a holiday that feels truly tailored to your family. From revisiting your previous Luxtripper booking to securing great deals at hotels you've already loved, it's fantastic to know her experience and attention to detail made the planning process so seamless. We hope your Sri Lanka Safari and Maldives adventure is everything you're hoping for and creates memories to treasure together.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

I found Ian very helpful

I found Ian very helpful in planning my ideal holiday very accommodating to any of my decisions, and made it very easy for me.

August 3, 2026
Unprompted review
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Reply from Luxtripper

Hi Terri,

We're delighted to hear Ian made planning your ideal holiday such an easy and enjoyable experience. It's great to know he was so accommodating throughout the process and helped tailor everything to suit your plans. We hope you have an amazing holiday and look forward to welcoming you back again.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Easy and straightforward booking…

Easy and straightforward booking process. Tony who I dealt with was extremely knowledgeable and helpful guiding me through my holiday to Hong Kong and China.

August 3, 2026
Unprompted review
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Reply from Luxtripper

Hi Neil,

We're so pleased to hear your booking experience was easy and straightforward. It's wonderful to know Tony's knowledge and guidance helped you plan your Hong Kong and China holiday with confidence. We hope you have an incredible trip and look forward to hearing all about it when you return.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

A truly fabulous holiday all sorted by…

A truly fabulous holiday all sorted by Neo & his wonderful team. Whilst searching for a holiday, Neo from Luxtripper was the only holiday Co to respond. He organised everything from beginning to end & kept in contact the whole time. Nothing was a problem for him. Thank you Neo & your whole team. F1 Budapest with a disabled husband must have been a challenge for you. Much appreciated and thank you 🙏

July 23, 2026
Unprompted review
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Reply from Luxtripper

Hi Helen,

Thank you for your wonderful review. We are so pleased to hear you had a fabulous trip to F1 Budapest and that Neo and the team made everything run smoothly from start to finish. It is especially lovely to know Neo helped make travelling with your husband as easy and stress-free as possible, and that nothing was ever too much trouble.

We will be sure to pass your kind words on to Neo and the team. Thank you for choosing Luxtripper, and we hope to help you plan another unforgettable trip soon.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Amazing service

Neo has been fantastic in his response time, his helpfulness and overall customer service. Couldn’t be happier with the booking and really looking forward to the holiday now! Thanks Neo

August 1, 2026
Unprompted review
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Reply from Luxtripper

Hi Tom,

Thank you for your lovely review. It is great to hear Neo was so responsive and helpful throughout the booking process, and that he made everything so straightforward. We will make sure your kind words are passed on to Neo. Thanks for choosing Luxtripper, and we hope you have an amazing holiday.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Ricardo was very patient with us as we…

Ricardo was very patient with us as we kept changing our itinerary to the Philippines and worked hard to find up the best deal

July 31, 2026
Unprompted review
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Reply from Luxtripper

Hi,

Thank you for your lovely review. We are delighted to hear Ricardo was so patient while helping you plan your trip to the Philippines and worked hard to find the best deal. We will be sure to pass your kind words on to Ricardo. Thank you for choosing Luxtripper.

Kind regards,
Luxtripper

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