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Luxury Hot Tubs & Accessories
United Kingdom
Ordered a cold water therapy tub 15th June. They were running behind on the delivery so told me it would arrive in August. Tried to find information, I believe I have been scammed. Poor communication. Zero customer service!
Made an order 8 plus weeks ago
Not received
Now I can’t contact the company if website removed and no response to emails
Can anyone help on how to get money returned
Looking for an address for the company to report to trading standards. If anyone has it please share
Ordered a cold plunge tub on the 23rd July, haven’t not received my tub and no reply to my email, the website is now down, claiming money back on my credit card
Placed order for ice water plunge pool 3weeks ago. Sent various emails asking about delivery date. Had no response despite being told on website they will respond with 12hours to any email.. Website now saying temporary down.... Feel I've been scammed
Ordered an ice bath. Took my money 8 weeks ago, stating delivery in 5-6 weeks. No response from customer service in 10 days despite them saying they would respond in 48 hrs. And now their website doesn’t seem to exist anymore. Fear I’ve been scammed.
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