Luxury Casino Reviews 

5,159
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service, always has been a pleasure too deal with thus casino site. All the casino rewards site are excellent 👌 have fully recommended your casinos too new players who are "unsure" about the... See more

Company replied

Rated 3 out of 5 stars

I like this casino. I like the game offerings and the layout. But OMG withdrawals are a nightmare! This would be the best casino if it did instant withdrawals like a lot of the other gaming sites!

Company replied

Rated 4 out of 5 stars

Good licensed casino with a wide variety of games, bonuses, (ran one up from $80 to 3k and cleared wagering requirements!) and pragmatic live dealer, but the withdrawal experience is subpar compared t... See more

Rated 5 out of 5 stars

Tonight I asked for my if I still have a free spin though on my deposit and they told me that it's confirmed I have I like that and I like the way he assists me and it's very easy. Put my thing down i... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Casino

About Luxury Casino

Written by the company

Luxury.Casino is a premier online casino that offers players an unparalleled gaming experience.

With a focus on providing a safe and secure environment using latest encryption and security protocols, Luxury.Casino is committed to ensuring that players can enjoy their favorite casino games without any worries.

Luxury Casino boasts a wide range of games, including popular titles like blackjack, roulette, and slots, as well as exciting new games that are constantly being added to the site such as live dealer.

With fast payouts, amazing loyalty bonuses, and 24/7 customer support, Luxury.Casino is the ideal choice for anyone looking for a superior Online Casino experience.

See Latest Winners

Contact Us

Contact info

You should know

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(5,159)

959 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

really good stuff

June 19, 2026
Luxury Casino logo

Reply from Luxury Casino

We're glad you're enjoying our offerings! Thanks for the positive feedback.

Rated 4 out of 5 stars

I got what I wanted

I got what I wanted

June 29, 2026
Luxury Casino logo

Reply from Luxury Casino

We're happy to hear you found what you were looking for! Thanks for choosing Luxury Casino.

Rated 5 out of 5 stars

veery excellent

June 22, 2026
Luxury Casino logo

Reply from Luxury Casino

We're delighted you think so highly of us! Thanks for choosing Luxury Casino.

Rated 5 out of 5 stars

Good casino

June 29, 2026
Luxury Casino logo

Reply from Luxury Casino

We're thrilled to hear you're enjoying Luxury Casino! Thanks for the positive feedback.

Rated 5 out of 5 stars

Awesome experience

Awesome experience

June 29, 2026
Luxury Casino logo

Reply from Luxury Casino

We're delighted to hear that you had an awesome experience with us! We look forward to providing you with more exciting gaming moments in the future.

Rated 1 out of 5 stars

So many fake reviews on here the site…

So many fake reviews on here the site do not answer emails deleted acount same day opened 4 days later no withdraw or refund has gone into my account and no email no nothing shocking site either a con or they just don't care about custom UK user no money bk from them only 1 email bk after IV sent 10 it u from UK I don't recommend this crap ummm let me think the website the casino is luxury casino does that sound like you

June 26, 2026
Unprompted review
Luxury Casino logo

Reply from Luxury Casino

Thank you for your review. The experience described does not appear to align with our casino. Please double-check that the site you played on matches ours exactly.

If you'd like to look into this further, our team is available anytime at support@crhelpdesk.com.

Rated 4 out of 5 stars

RELIABLE!

The Staff at Support desk was HELPFUL.

June 28, 2026
Luxury Casino logo

Reply from Luxury Casino

Our support team is always here to help! We're glad you found their assistance valuable.

Rated 5 out of 5 stars

nice bonus today

June 23, 2026
Luxury Casino logo

Reply from Luxury Casino

We're glad you enjoyed your bonus! Stay tuned for more exciting offers in the future.

Rated 5 out of 5 stars

Super easy to navigate and super easy…

Super easy to navigate and super easy to find what I’m looking for

June 28, 2026
Luxury Casino logo

Reply from Luxury Casino

We're thrilled to hear that you found our platform easy to navigate! We strive to provide a user-friendly experience for all our players.

Rated 5 out of 5 stars

I like the random bonuses!

I like the random bonuses!

June 28, 2026
Luxury Casino logo

Reply from Luxury Casino

We're thrilled to hear that you're enjoying our random bonuses! Keep playing and you might just hit the jackpot next!

Rated 1 out of 5 stars

Not received a bonus or promotion all year!!

I've been a loyal Casino Rewards customer for several years and deposit around £750 per month. Throughout 2025 I regularly received VIP bonuses and targeted promotions, but in 2026 they've stopped completely despite my continued play.

I contacted Customer Loyalty several times, but instead of answering why these VIP offers had disappeared, I received generic responses explaining how VIP points work. Eventually, I was told that promotions are issued automatically to "certain players" based on "account activity", but no one could explain why I no longer receive them.

I wasn't asking for extra bonuses—just a clear explanation. The lack of transparency and poor customer service has been very disappointing. If you're playing for the VIP rewards, be aware that these promotions appear to be discretionary and can stop without any clear explanation.

May 1, 2026
Unprompted review
Luxury Casino logo

Reply from Luxury Casino

Thank you for your feedback. All promotions that are available to you will show in your lobby. Offer eligibility can be based on player region and relevant regulations.

Rated 5 out of 5 stars

love luxury

June 15, 2026
Luxury Casino logo

Reply from Luxury Casino

We're thrilled to hear that you're loving Luxury Casino! Keep enjoying and good luck!

Rated 1 out of 5 stars

Withdrawing funds is horrendous

As others have mentioned, withdrawing funds is extremely difficult. Their system is not transparent at all and you can’t look back and see the status of your withdrawals. Customer service is not able to answer about withdrawal details. They say 48 hours hold before they release e transfer.. I withdrew on Sunday. It’s now Thursday evening and I still have not received the cash. This is the only place where I’ve seen draws take this long.

June 25, 2026
Unprompted review
Luxury Casino logo

Reply from Luxury Casino

Thank you for sharing your feedback. Every cash-out moves through the necessary security checks for a safe, protected transfer, and handling times can shift depending on the payment option selected . For a closer look at the specifics of your payout, our help team is available 24/7 at support@crhelpdesk.com and will gladly walk it through with you

Rated 5 out of 5 stars

Ive been playing at luxury for about 3…

Ive been playing at luxury for about 3 years now. The vip program is genuinely worth it if you play regularly. Got a free cruise package last year no joke

June 14, 2026
Luxury Casino logo

Reply from Luxury Casino

We're delighted to have you as a loyal player for the past 3 years! Here's to many more years of fun at Luxury Casino.

Rated 5 out of 5 stars

Meke as my bro to much

Meke as my bro to much

June 25, 2026
Luxury Casino logo

Reply from Luxury Casino

We're glad you're enjoying your time at Luxury Casino as much as your brother! Thanks for playing.

Rated 5 out of 5 stars

great service

June 17, 2026
Luxury Casino logo

Reply from Luxury Casino

Thank you for your kind words! We strive to provide the best service at Luxury Casino.

Rated 5 out of 5 stars

Always good but one thing only.if…

Always good but one thing only.if widrawwal the money it too long to get almost 5days

June 22, 2026
Luxury Casino logo

Reply from Luxury Casino

We appreciate your feedback and are always working to improve our withdrawal process. Thanks for playing with Luxury Casino!

Rated 5 out of 5 stars

They are very helpful

Thank you for the quick and easy response

June 24, 2026
Luxury Casino logo

Reply from Luxury Casino

We're always here to help! Thank you for your positive feedback.

Rated 1 out of 5 stars

I was playing on of their games online…

I was playing on of their games online and won a small amount of money. When I went to withdraw the money (under $200), they requested information for proof of who I am. I sent my drivers license as well as a copy of my Mastercard statement clearly showing the statement date as well as my full address and name. They continued to email informing me they needed a bill or bank statement etc with a date and my address. I sent in numerous proofs, but continued to receive emails asking for proof, or as they call it “Know Your Customer”! I finally gave up as it was going on over 3 weeks to a month. I have read other reviews stating similar issues!

May 29, 2026
Unprompted review
Luxury Casino logo

Reply from Luxury Casino

Thank you for sharing your feedback. Verification is a standard part of secure payouts, and our team can take a closer look to help move things along quickly. Please reach out to support@crhelpdesk.com, and they'll be glad to assist you directly .

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look