While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Luxury Bath is your premier Bathroom Remodeler Nationwide. Call our professional bath remodelers for a free bathroom design!
United States
These people put in the wrong tub. We requested a tub with shower. Two disabled people in their 70’s can’t take showers. The biggest mess and mistake ever. Lied about our contacting them, left a huge mess and never came back to complete the job. We had another contractor put in our shower.
We started to play a game… How long will it take for Luxury Bath to return my phone call. We always lost. Installed the wrong bench. Four shelves. 8 exposed corners. Looks like they used a cooking spatula.Sent the pictures to them. Asked were they satisfied with the finished product. Still waiting for the phone call lol... I won’t get into Gary and/or Britney LYING saying I cursed Britney out & sent her home crying. Nor Gene, Who also never flinched on the game of calling me back.It was very hurtful to be treated like I was and spoken to like a child from Gary. Still trying to process and understand why?
After the big lie I refused to speak to them and would only correspond by text. Customer service??? Hahahahaha.
This company was quick, efficient and very friendly. The price was high but so worth the ending results.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
