Luxury Bazaar Reviews 314

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and exceptional service, making the purchasing process smooth and easy. Many people highlight the high quality of the products, noting that items arrive exactly as described and pictured, often in perfect condition. The delivery service is frequently mentioned as fast and reliable, with many customers appreciating the ability to track their shipments. Reviewers are particularly impressed with the overall service, describing transactions as seamless and efficient, with excellent communication throughout. Many express their intention to make future purchases and recommend the company to others.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently report that watches arrive exactly... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for their... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the outstanding and genuinely... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Quality

Clients share positive opinions on quality. Many customers are pleased that their watches arrived exactly as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First off, shoutout to Edward for being very professional throughout the whole process. Out of all the watch companies I’ve dealt with, they’re simply the best — they truly KNOW the value of rare Pate... See more

Rated 5 out of 5 stars

I was shopping for a gold Yacht Master II on the internet which can be overwhelming and nerve wrecking. I found Luxury Bazaar in my search and ended up speaking with Ana. She guaranteed me authenticit... See more

Rated 5 out of 5 stars

The LuxuryBazaar team is incredible! I am such a little fish in the ocean as a customer but both Roman and Ana treated me as if I were purchasing million-dollar pieces. They answered questions immed... See more

Rated 5 out of 5 stars

Ana Tenenbaum and her team were a dream to work with! Email inquiries were quickly responded to. Ana was open and responsive, pleasant and professional. She made everything smooth and easy. Wire instr... See more


Company details

  1. Watch Store
  2. Jewelry Store

Information provided by various external sources

We are the ultimate online portal for luxurious high-end watches, jewelry and accessories with a specialization in high-end timepieces. We have some of the finest brands on the market and we pride ourselves in our ability to deliver the most excellent and rare pieces with competitive pricing which others cannot offer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

314 reviews

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Rated 5 out of 5 stars

Got a Tudor BB58 from them off of Chrono24

Got a Tudor from them off of Chrono24. The watch got out to me pretty quick within the US. Had no issues with the quality. I'd buy from them again

September 13, 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you for your business and taking the time to leave a review! We're happy to hear your Tudor arrived quickly and met your expectations. Looking forward to assisting you in the future!

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Rated 5 out of 5 stars

Luxury Bazaar & Ana Tenenbaum r the BEST

Luxury Bazaar is my Favorite place to buy watches. In the recent past, I have purchased around 10 watches thru the Sales Manager, Ana Tenenbaum. She is the absolute Best at procuring Impossible to find watches. Ana is also extremely knowledgeable & genuinely cares abt her clients. She so has a very good eye & excellent taste. I am a collector w/over 100 watches & have dealt w/many dealers & people in the business. Ana is by far the best Sales Manager I have come across in the past 20yrs. Ana always promptly returns messages on multiple platforms. She has always kept to her word 100%, which is rare nowadays. I would hiiiighly recommend Ana Tenenbaum to assist u in ur next purchase; or, perhaps even a sale. Also, I must add Luxury Bazaar is pioneered & led by Roman Sharf, a walking Watch Encyclopedia. He makes Certain their inventory is Always interesting & amazing. Also, Roman & I both love AP the most of all. Trust me, seek out Ana Tenenbaum w/Luxury Bazaar for your next watch. I promise you will thank me later.

September 26, 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you so much for your great feedback and continued trust in Luxury Bazaar! We couldn’t agree more—Ana has incredible taste and a true talent for sourcing those hard-to-find pieces. Her dedication to her clients and her expertise are second to none, and it’s fantastic this has been shown through your experiences. Luxury Bazaar’s wide inventory, with something special for every collector, is a key part of what makes us stand out! We’re happy to be your go-to place for watches and look forward to assisting you with your next purchase. Thanks again for your kind words and recommendation!

Rated 5 out of 5 stars

Phenomenal experience!

It was my first experience purchasing a watch online, and I couldn't be more satisfied with my decision to work with Luxury Bazaar, particularly Alex Serrano.

I had an few inquiries about different watches, and by the next business day, Alex had promptly responded. He addressed all of my questions with great attention, both during and outside of business hours, and kept me informed at every stage—from the initial inquiries to the final delivery. The service I received, both from the website and Alex, exceeded my expectations. I couldn’t have asked for a more seamless experience. Thank you!

September 20, 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you so much for your review! We’re so happy to hear that your first purchase with us exceeded your expectations. It’s wonderful to know Alex was able to assist you with all your inquiries and kept you informed throughout the process. We truly appreciate your business and your kind words. Thanks for choosing Luxury Bazaar—we hope to help you find your next piece in the future!

Rated 5 out of 5 stars

business with Ana/ LB

It was my second business with Ana; she is very professional, efficient and helpful. First contact to shipment within 24 hours. I look forward to purchaseing again in the future.

September 11, 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you for your continued trust in Ana and for sharing your experience! We're happy to hear that her helpfulness and attention to detail made the process seamless once again. We look forward to assisting you with your next purchase!

Rated 5 out of 5 stars

Ana at LB was a pleasure to work with

Ana at LB was a pleasure to work with. She helped me process a trade and make a purchase. Shipping and logistics were super smooth. Couldn't be happier.

August 30, 2024
Unprompted review
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Reply from Luxury Bazaar

Thanks so much for taking the time to leave a review, Joshua! It's great to hear Ana handled your trade and purchase smoothly. Should you need anything else, we’re ready to assist!

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Rated 1 out of 5 stars

The company itself delivered timely and…

The company itself delivered timely and as agreed. The salesperson Ana, could not care less about the sale. Took days to answer questions and to reply. It seemed that because it was $7,900 it was not of consequence. My first time buying here and I did because of the supposed personal touch and personal experience of buying a watch here. This was on the contrary, like doing business with a machine. Very disappointing.

August 16, 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you for sharing your feedback, Carlos. We’re pleased to hear that the delivery was timely and as agreed. Ana took charge of your transaction from the offer stage through to delivery, handling everything with care and commitment.

We reviewed our email correspondence and noted that Ana responded promptly, including after hours and while on vacation. The order date to delivery was completed within just two days, ensuring a quick and efficient process with no delays in communication or service. We also observed that some of your messages, such as "That was not my question, please read email," indicated frustration. Despite this, Ana remained dedicated to addressing your needs and providing the information you requested.

We’re committed to maintaining high standards in all our transactions. If there’s anything further we can assist with, please let us know.
Thank you again for your business.

Rated 5 out of 5 stars

Trade in

I had a fantastic experience with Dominic from Luxury Bazaar! I traded in my Tudor+money for a fantastic Bvlgari piece I had my eyes on. Incredibly easy and smooth process! Very quick to reply to questions about anything.

July 19, 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you for taking the time to leave a review, David. It's great to hear that Dominic ensured everything ran smoothly and that the Bvlgari piece you traded for was exactly what you were looking for. We're always here to provide support and help with all your questions! We hope you enjoy your new watch!

Rated 5 out of 5 stars

Dom help me buy my Bluesy Sub and was…

Dom help me buy my Bluesy Sub and was amazing to work with! Can’t wait to buy my next piece with him.

August 1, 2024
Unprompted review
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Reply from Luxury Bazaar

Amazing! Thanks so much for your business and feedback. We're excited to assist with your next piece when you're ready!

Rated 5 out of 5 stars

Better people, better prices papa Roman 😆

Ana made my 20yrs of manifestation for a Patek perpetual chrono come true! Thank you.

July 2, 2024
Unprompted review
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Reply from Luxury Bazaar

We're so glad that Ana could help make your 20-year dream of owning a Patek Perpetual Chrono a reality. It’s special to be a part of moments like these, and we’re honored you chose Luxury Bazaar. Thanks so much for taking the time to leave a review. Enjoy your new piece!

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Rated 5 out of 5 stars

What a pleasure. Ana is terrific!

Well my first time shopping with Luxury Bazaar proved to be a pleasure. Ana, my sales rep, was extremely quick to respond to all my questions and concerns. She was ready ship the watch before I was ready to receive it! I love my new to me Omega Tintin as it is a great addition to my collection. Thanks Ana. I will be back! Oh, I forgot to mention the price - reasonable and competitive.

July 19, 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you for your review and business! We’re glad Ana could assist you so well and that you’re happy with your Omega Tintin. We really appreciate your positive feedback on our pricing. Looking forward to assisting you in the future!

Rated 1 out of 5 stars

soft shoes

my mom ordered some soft shoes in the size that she wears (mind you there is nothing that says the size may be smaller) when the package arrived she tried on the shoe it was too small she sent an email stating the issue, no response for a week. then I sent an email they responded to me with they need pictures so I sent them they said since the shoe was the right size they wouldn't exchange for a bigger size but would give a 10% refund...really $4.99

June 12, 2024
Unprompted review
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Reply from Luxury Bazaar

It seems you're reviewing the wrong business, we do not sell shoes.

Rated 5 out of 5 stars

Wow, what a great retailer!

I know questions have been raised about Gray Market retailers like Luxury Bazaar, but if my experience is any guide, any worries, at least about this company, are entirely misplaced.

I just purchased a fine Breguet watch from one of their sales associates, Ana Tenenbaum, and she was courteous, efficient, extremely professional, and generous to a fault. Not only did she give me a price break, but she shipped fast, via FedEx at no charge, with a nice personal note; then, when I discovered the watch was the wrong size, she issued a return label, again at no charge.

All in all, an experience that could not have been more pleasant, and more painless. I can't recommend her highly enough.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience. Highly recommended!

I had a great first-time experience with Luxury Bazaar in selling my Jaeger-LeCoultre. Before selling, I received quotes from 4-5 different dealers. Each of which had a well established online presence. LB offered the best price/reputation ratio. The transaction was seamless. From the first moment I reached out, until the time I received the payment was less than 7 days. (That includes shipping and inspection). They were completely upfront about the timing/sequence of events. Communication with my rep Alex Serrano was excellent. Overall, a very easy transaction. Great experience. Very highly recommended.

May 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Highly recommend

Highly recommend! Selling my luxury watch to Adrian at Luxury Bazaar was an absolute breeze. The transaction was lightning fast, and I felt completely safe throughout the process. Adrian is incredibly trustworthy, and I wouldn't hesitate to do business with him again. Thanks for the excellent service!

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Working with Ana was great

Working with Ana was great. Her professionalism and follow through was exceptional. My time piece has been a grail watch for me and now I own it! I will contact Ana in the future when I begin to increase my watch appreciation.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Had a new watch itch and found the…

Had a new watch itch and found the perfect IWC Portofino 8 Day at a fantastic price.
Bought other grey market watches in the past but first time with Luxury Bazaar.
Kevin Boyce the salesman walked me thru the process and sent me a MINT +++ beautiful timepiece. Great customer service quick delivery and over delivered on my expectation of the watch. I will be a repeat customer.
Brent in Texas

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience!

My experience with Ana Tenenbaum was great. She made the whole process very easy and quick. My boss had a lot of questions and she answered all the questions he had and he loves his new watch. I would recommend her to everyone!

March 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Seamless Transaction

Alex Serrano, the specialist I worked with on my search, was excellent. He worked overtime to get me the watch I wanted at a fair price. From start to finish, a seamless transaction and an amazing timepiece. Thanks Alex!!!

March 4, 2024
Unprompted review

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