The Luxury Peru Travel Company Reviews 

135
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless organization, noting that complex itineraries are exceptionally well-planned, smooth, and entirely stress-free from beginning to end. Travelers also praise the outstanding guides and private drivers who are consistently punctual, deeply knowledgeable, and wonderfully courteous throughout every journey. However, some reviewers were not happy with specific logistical details, mentioning disorganized excursion coordination, surprisingly long travel stretches, or minor planning oversights on particular days. A few other people also felt that certain tour segments, communication channels, or group sizes could be improved during their extended travels abroad.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that everything is organized down to the smallest... See more

Staff

Customers consistently note positive experiences with staff, frequently praising guides and drivers for being... See more

Holidays

Customers had positive experiences with holidays, sharing widespread satisfaction with well-organized... See more

User experience

Consumers find user experience to be a delightful satisfaction, noting that everything is seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BEST TRIP EVER. All was conduced seamlessly and top shelf, from the arrival to the airport in Quito Ecuador, City tour and adventures , Galápagos explorations, to Peru’s Lima tour, Cusco tours, Aquas... See more

Company replied

Rated 5 out of 5 stars

David planned our itinerary perfectly according to our budget and what we wanted to do and see. He also made recommendations that we wouldn’t have considered and we were very pleased he did as we woul... See more

Company replied

Rated 5 out of 5 stars

Amazing experience! David was so great at communication during planning of the trip and with all of my questions leading into the trip. He remained available by text during our trip, although we never... See more

Company replied

Rated 5 out of 5 stars

Everything ran super smoothly, this was a complex trip with many stops, journeys and tours involved and there were no mistakes and everyone involved with the Luxury Peru TC were on time. Only tiny ne... See more

Company replied


Company details

  1. Tour Operator
  2. also in
  3. Cultural Tours Provider
  4. Holiday Accommodation Service
  5. Tour Agency
  6. Travel Agency

About The Luxury Peru Travel Company

Written by the company

The Luxury Peru Travel Company: Handcrafted Luxury Machu Picchu Vacations

Introduction:

Established in 1995 and based in Cusco, Peru, The Luxury Peru Travel Company is a leader in luxury travel, offering bespoke experiences that redefine exploration in Peru.

Core Differentiators:

Benefiting from its Cusco base since 1995, the company stands out with unparalleled insights and exclusive access to local gems, setting it apart in the industry.

Key Offerings:

Specializing in tailor-made itineraries, The Luxury Peru Travel Company offers personalized experiences, from exploring Machu Picchu to gastronomic adventures. Exclusive accommodations range from boutique city hotels to remote Andean lodges. Knowledgeable bilingual guides provide in-depth insights into Peru's history, culture, and natural wonders.

Sustainability Focus:

The Luxury Peru Travel Company is committed to responsible tourism, minimizing environmental impact, supporting local communities, and promoting conservation efforts.

Conclusion:

Focusing solely on luxury travel excellence in Peru, The Luxury Peru Travel Company caters to those seeking unique, meaningful, and luxurious adventures. Whether exploring ancient ruins, savouring culinary delights, or embarking on thrilling adventures, every moment with The Luxury Peru Travel Company is crafted to be a cherished memory. Peru beckons, fulfil your life-long dreams with a Luxury visit to Machu Picchu with The Luxury Peru Travel Company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(135)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great 8 days trip exploring the inca…

Great 8 days trip exploring the inca world. Diane was always ready to answer our questions before Booking and during the trip.

August 16, 2025
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thank you, Francesca, for sharing your wonderful review. We’re delighted to hear you enjoyed your 8-day journey exploring the Inca world. Diane will be so pleased to know her support both before and during your trip made a difference to your experience. It was a true pleasure to host your adventure, and we hope to welcome you back to Peru again in the future.

Rated 5 out of 5 stars

We're extremely pleased with our…

We're extremely pleased with our experience. They were experts in organizing the tour and really hand held us every step of the way, from joining us at the airport to print tags, to getting texts with updates and verifications. The guides were all very knowledgeable and friendly. They were also able to customize a lot of things on the trip that were not part of what was presented on the website. Trip of a lifetime!

July 27, 2025
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thank you, Scott, for your kind words. We’re so pleased you felt supported every step of the way and that our guides and team made the journey seamless and memorable. Knowing we could customize your trip and help create a true “trip of a lifetime” means the world to us. We look forward to welcoming you back to Peru again!

Rated 4 out of 5 stars

Overall the plan that was put in place…

Overall the plan that was put in place for us was great! Silvia and Brian were both fantastic. We only had a couple of issues come up where we needed adjust our plans and I think those situations could have been handled better for instance the train was not running from Poroy and we found out 10 minutes before hand I wish we knew prior so we could have just scheduled a private transfer to the other station. We also needed two transfers from the Lima airport the our hotel it was our mistake no problem there. Omar insisted the second couple pay 60 USD right then for the transfer after being in communication all day and not mentioning they needed cash right then and USD. Overall I would happily use this group again.

August 22, 2025
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thank you for taking the time to share your experience with us. We’re delighted to hear that your overall itinerary worked well and that Silvia and Brian helped make the trip special. Your comments about the train change in Poroy and the communication around the Lima transfers are very helpful—we’ll be reviewing these situations closely to ensure they are handled more smoothly in the future.

We truly appreciate your understanding and the kind words about our team. Feedback like yours helps us improve while continuing to deliver the level of service our guests deserve. We’re very pleased to know you would travel with us again, and we look forward to welcoming you back to Peru for an even better experience next time.

Rated 5 out of 5 stars

We had a wonderful experience from…

We had a wonderful experience from beginning to end. Machu Picchu was truly magical, the Hiram Bingham train was an incredible experience, and the Hotel Monasterio was stunningly perfect. Wish we had spent more time in this beautiful country.

August 10, 2025
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Dear Amy,

Thank you for sharing your wonderful feedback. We are delighted to know that your journey was so memorable, from the magic of Machu Picchu to the unique experience of the Hiram Bingham train and the elegance of the Hotel Monasterio. It is always a pleasure to hear when our guests enjoy every element of their travels.

Peru truly has so much to offer, and we hope we will have the opportunity to welcome you back one day to explore more of this remarkable country.

Rated 5 out of 5 stars

Top notch planning and execution

The organization both before and during the trip, the quality of the team, including the hosts and guides, on the ground in Peru. It was super easy throughout.

July 11, 2025
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Dear Jeff,

Thank you so much for your generous review. We're delighted to hear that you found the planning and execution seamless, and that our team in Peru made everything easy throughout your journey. It was a pleasure to host you, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Spectular experience with Luxury Peru Travel

Luxury Peru Travel were great to deal with from the beginning to the end . great itinerary all went smoothly no real hiccups on time pickups all staff guides were exceptional helpful & friendly highly recommend this company we booked from Australia so we’re a little hesitant but everyone was very professional & efficient to deal . We booked 10 day tour included Lima Cusco Machu Picchu & Amazon jungle

June 24, 2025
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Dear LeeAnn,
Thank you so much for your kind words! We're thrilled you had a smooth and memorable experience across Lima, Cusco, Machu Picchu, and the Amazon. It was our pleasure to take care of all the details and ensure everything ran seamlessly. Your recommendation means a great deal to our team, and we're so glad you felt confident booking with us from Australia. We hope to welcome you back to Peru one day!

Rated 5 out of 5 stars

Luxury Peru set up a perfect vacation…

Luxury Peru set up a perfect private tour vacation for us. All questions or answered promptly and Diana was especially patient getting things set up. The tour guides provided by luxury crew especially in Lima and Cusco were great. Our guide at Machu Picchu was certainly one of the best. I strongly recommend using Luxury Peru to set up your vacation

May 27, 2025
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Dear G. Richardson,
Thank you so much for your kind words and for choosing The Luxury Peru Travel Company. We're delighted to hear that Diana and our guides in Lima, Cusco, and Machu Picchu helped make your private tour truly memorable. It was our pleasure to craft this journey for you, and we’re thrilled that it met your expectations. Your recommendation means a great deal to us.

Rated 5 out of 5 stars

This was an excellent tour

This was an excellent tour. Any issues we had, David fixed or responed immediately. Highly recommend. The tours are very valuable, but long, so I recommend a day off tours, after a long one to integrate the information and to have some down time. I also recommend one tour, route 2 of Machu Pichu and a day to just hang out in Agua Calientes to enjoy the hot springs! Beautiful little town on a roaring river.

May 19, 2025
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Dear Doreen,
Thank you ever so much for your lovely review. We're so pleased you had a great experience and that David was on hand to help whenever needed. Your tips on taking time to unwind and enjoy Aguas Calientes are spot on – it really is a gem of a town. We truly appreciate your recommendation and hope to welcome you back to Peru one day!

Rated 5 out of 5 stars

Machu Picchu 2025

My partner and I decided to go around Peru and we were given the most unreal and most memorable experiences with Diana. We couldn’t believe our eyes at every excursion! From the drivers, guides, hotels, hotel staff and Diana’s communication 24/7 we felt like Kings and Queens. Our safety was made a priority with this company and we had no issues. Even when we felt sick with the altitude and I got a stomach bug Diana modified the itinerary to make sure we still included everything. You are in no doubt in great hands with this company! I can’t thank Diana enough for this experience and we definitely plan to book again in the future with Diana! Thank you so much!!

May 27, 2025
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Dear Cameron and Samuel,
Thank you both so much for your wonderful review! We’re thrilled to hear that your journey through Peru was so memorable and that Diana and the team made you feel so well cared for. Your kind words mean the world to us, and we're delighted everything—from the excursions to the adjustments for your health—was handled to your satisfaction. We’ll be sure to pass your thanks on to Diana. We can’t wait to welcome you back for another unforgettable adventure!

Rated 5 out of 5 stars

All the personnel from your Agency was "reliable"!

It was great to have always someone from your Agency pick us up and/or take us to airport/hotel/tours. This totally made our trip perfect!

Your agent did a great job setting up our itinerary, even though it was kind of last minute. He was always ready with an answer to all my questions.

A big shout out to our guides in Cusco and Machu Picchu. Both of them knew all the historical details and they were very proud of their Peruvian heritage, which made me very happy, since I am Peruvian, Our American friends were very impressed with their knowledge, charisma and kindness. One of my friends was having a hard time climbing up the Machu Picchu steps, and our guide held her hand the whole way. We will be reviewing them individually through another source. I should mention that when one of the vans had a mishap, a rock damaged a radiator hose, our guide immediately contacted another transport to come pick us up.

In Puno, our guide was also very good and knowledgeable.

All in all, it was an excellent experience and will be recommending The Luxury Peru Travel Company to family and friends.

May 1, 2025
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Dear Maria Elena,

Thank you so much for your wonderful review! We’re thrilled to hear your trip went so smoothly, especially with last-minute arrangements. It’s heartening to know our team and guides made a meaningful impression—especially for you as a fellow Peruvian! We’re also grateful your American friends enjoyed the experience. Your kind words and recommendations mean the world to us, and we hope to welcome you—and your loved ones—back to Peru in the future.

Rated 5 out of 5 stars

An amazing experience!

I’ll be honest, I was too lazy to do actual research into other Peru travel companies. The internet led me to this one and I went with it. Boy, we were NOT disappointed. From beginning to end, nonstop luxury, wonderful food, exquisite culture and knowledgeable and friendly guides. We’ve travelled internationally frequently but this company is in the upper echelons.

Obviously no vacation can go perfectly, but this company handled all issues with aplomb and were always available and responsive: I was just going through our photos today, reliving all the wonderful memories.

5/5 - absolutely wonderful

April 4, 2025
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Dear Gautam,
Thank you so much for your kind words and generous review! We’re thrilled that your experience with us exceeded expectations and that the journey left such lasting memories. It was a pleasure to craft your trip, and we’re especially grateful for your trust. We take great pride in handling every detail with care, and your feedback means the world to our team. We hope to welcome you back to Peru someday for more unforgettable adventures!

Rated 5 out of 5 stars

Well organized

Well organized. Guides and drivers were where they were supposed to be and when they were supposed to be there.
The various trips were excellent with superb service.
Guides were knowledgeable and friendly.

April 25, 2025
Rated 5 out of 5 stars

Professional travel company

Professional travel company. Easy to work with and took on board our requirements. We were given access to an application which presented the proposed itinerary, this was really useful throughout the trip.

April 1, 2025
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Dear Tom,

Thank you so much for your wonderful review! We’re delighted to hear you found our service professional and that the itinerary app was helpful during your journey. It was a pleasure working with you and creating a trip tailored to your needs. Should you wish to explore more of Peru or beyond, we would be thrilled to assist you again.

Rated 5 out of 5 stars

Lima, Cusco, Machu Picchu and Amazon Rain Forrest

We purchased the 12-night Lima, Cusco, Machu Picchu and Amazon Rain Forrest trip from The Luxury Peru Travel Company. It is certainly not a "budget" vacation, but you definitely get what you pay for. Our hotels in Lima, Cusco and Machu Picchu were all 5-star, luxury properties. The Inkaterra Hacienda Conception lodge in the Amazon is 4-star (as stated in the itinerary), but quite nice. Our private guides were all excellent. Many (but not all) meals are included.
There were a couple of minor glitches with our airport pickups in Lima and in Cusco - but aside from those small issues, everything ran like clockwork. Our tickets for everything were always pre-reserved. We did not have to wait on a single line anywhere. We were upgraded to Premium Economy on most of the intra-Peru flights, although I don't know if that is standard procedure at Luxury Peru Travel Company or if we just got lucky.
David and Andrew were very responsive both before and during our trip, and they were able to customize the itinerary a bit for us. Have WhatsApp set up and working before you leave. It is the best (sometimes the only) way to reach both Luxury Peru Travel Company and your various guides during your trip.
Overall, an exceptional experience that exceeded our expectations.

April 9, 2025
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thank you, Paul, for your thoughtful review! We're delighted your Peru adventure exceeded expectations—from luxury hotels to expert guides and seamless planning. It was a pleasure customizing your journey, and we appreciate your feedback. We look forward to welcoming you back for another unforgettable experience!

Rated 3 out of 5 stars

Up and down experience

Honestly, the sites we visited were great. However, at least one of our guides was excessively talkative, intrusive, and hyper-religious. She leans heavily toward Incan culture and insinuates that Catholics are to blame for any and all problems in Peru. We were also disappointed with the “5 Star hotel” in Puno. It has not been five star for at least 25 years. We found the travel time between locations tiring but we understood most intervals. Again, one of our guides took us to the airport in Lima more than three hours early for a flight. We did NOT enjoy spending that much down time in the airport. Tighten up your operation. Best guide was Roger on Titicaca. Both guides in Lima were excellent: Sue and Alexa, who took us to Paracus. Take a good look at the app itinerary—there are several errors or omissions.

April 10, 2025
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Dear MZD,

Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the sites and had positive experiences with Roger, Sue, and Alexa. We sincerely apologize for the issues you encountered with one of our guides, and we appreciate your comments. We will address this matter with our team to ensure a more balanced and enjoyable experience for future guests.

We also value your input regarding the Puno hotel and travel times. Rest assured, we will review these areas to ensure they meet our high standards. As for the early airport transfer, we will work on improving our scheduling to avoid any unnecessary wait times.

Your feedback is incredibly helpful, and we are committed to refining our services based on it.

Rated 5 out of 5 stars

An amazing adventure...thanks Luxury Peru!

The trip was so organized with a detailed itinerary and both hotels, transportation, and guides made sure we made the most of our time in Peru. All the guides were amazing and delved into the history of the Inca's and the Peruvians today. The hotels and transportation was top notch! Thanks to David Quinn in making this a glitch free and amazing trip. I will definitely be recommending Luxury Peru Travel to anyone who may be traveling in this area

March 22, 2025
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Dear Patricia,

Thank you for your wonderful review! We’re delighted to hear that you had such an amazing adventure with us. It’s fantastic to know that our detailed itinerary, top-notch hotels, and expert guides made your trip truly special. We’ll be sure to pass along your kind words to David Quinn—he’ll be thrilled to hear them! We sincerely appreciate your recommendation and hope to welcome you or your friends on another unforgettable journey in the future.

Best wishes,
The Luxury Peru Travel Team

Rated 5 out of 5 stars

A Dream Vacation

We had the absolute best vacation in Peru! From the hotels to the guides, it was amazing. We didn't have to worry about anything-the Luxury Peru Travel Company took care of it all. I highly recommend them!

March 28, 2025
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Dear Stephanie,

Thank you for your wonderful review! We’re thrilled to hear that your trip to Peru was everything you dreamed of. It was our pleasure to take care of all the details so you could fully enjoy the experience. Your kind words mean a lot, and we truly appreciate your recommendation. We hope to welcome you on another adventure in the future!

Rated 5 out of 5 stars

A wonderful visit Peru & Machu Picchu!

So wonderful to visit Peru & Machu Picchu with everything coordinated for us in advance by Luxury Peru Travel. Nothing to worry about, just show up! Diana provided us with all the details on an app, her staff met us at airports, transferred our luggage, and gave us very detailed and informative tours in Lima, Cusco & Machu Picchu. We enjoyed fabulous stays at several Belmond hotels, took the Hiram Bingham train, and were so impressed by the courteous and thoughtful service provided by the Peruvian staff throughout our journey. Highly recommend!!!

March 16, 2025
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thank you so much for the positive review. Your kind words mean the world to our team. We truly appreciate your support and look forward to welcoming you on another adventure in the future!

Rated 5 out of 5 stars

We had a great experience

We had a great experience. It was much better than expected after The Luxury Peru Travel Company planned every detail. I highly recommend their service.

March 23, 2025
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thanks Greg : )

Rated 5 out of 5 stars

Luxury Peru rocks!

We were picked up on time and the guides were all very helpful and waited with us if we needed time to get on the bus, etc. The only hiccup was at the hotel in Machu Picchu. We would’ve preferred to stay at the five star Inkaterra hotel instead of the Bami inkaterra. The Puno Casa Andina hotel room had some plumbing issues even though we didn’t put toilet paper in the toilet, it would not flush properly. The housekeeping staff either didn’t notice the problem or forgot to deal with it. The front desk sent someone with a plunger to help. We truly felt spoiled and special thanks to all the people who were employed to help us through Luxury Peru!

March 9, 2025
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thanks Deepti & Mike : )

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look