Luxurysassyescapes Reviews 

34
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Hollie was brilliant when helping us choose and book our 2026 summer holiday to Italy. She was patient, listened to our requirements and sent over multiple options for us to choose from. Once we had p... See more

Rated 5 out of 5 stars

Hollie helped me plan a surprise 40th birthday trip for my wife and was fantastic throughout. She found us an amazing hotel, lined up some great restaurants, and handled all the bookings seamles... See more

Company replied

Rated 5 out of 5 stars

Hollie went above and beyond to tailor a perfect holiday from start to finish. She was on hand to assist with all the arrangements post booking and during the holiday itself. Nothing was too much... See more

Rated 4 out of 5 stars

Hollie was very helpful when booking my trip to Italy and it looks like it will be brilliant. Can’t wait to go We had a few emails back and forth but we got there in the end Would recommend Hollie... See more

Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Luxury Sassy Escapes is your luxury holiday and luxury cruise specialist in the UK, founded by Hollie Sassienie. We pride ourselves in providing you with a free personalized concierge service, giving you expertise, advice, access to often hidden from public deals, exceptional customer service and going above and beyond at every step for our clients. We help our clients to save time and money whilst creating amazing experiences and building memories to last a lifetime. We are your specialists in Luxury Travel, including top cruises, package holidays, safari, city breaks, retreats, adventures plus more. We can't wait to meet and help you...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

We had the most amazing long weekend…

We had the most amazing long weekend with everything already planned. Took all the stress away. It was as if Hollie knew us personally. Every thing was spot on and so easy to follow. The restaurants, host and travel arrangements were all taken care of. Looking forward to booking next years, thinking a cruise!
Thank you Hollie.

September 26, 2025
Unprompted review
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Reply from Luxurysassyescapes

Thank you so much, Helen – this really means a lot to me.

I’m so pleased you had such an amazing long weekend and that everything felt seamless and stress-free from start to finish. Hearing that it felt as though I knew you personally is the biggest compliment – that’s exactly the experience I aim to create for every client.

It’s lovely to know you’re already considering next year, and a cruise would be a fantastic choice (we also have our dedicated cruise division www.luxurysassycruises.com). Whenever you’re ready, I’d be delighted to help plan something just as special again ✨

Warmest thanks,
Hollie
Luxury Sassy Escapes 💫

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Rated 5 out of 5 stars

Exceptional support to a novice holiday booker

In 40 years I had never arranged a holiday but as it was my wife’s 50th birthday I thought I’d arrange a surprise holiday for her. Luxury Sassy Escapes had been recommended so I thought I’d seek their help. I booked a cruise on the Norwegian Cruise Line for 10 days - Greece,Cypress, Egypt and Turkey. It was amazing and my wife was blown away. However, it really wasn’t to my credit - Hollie from Luxury Sassy Escapes should take all the credit. She guided me through the process - booking restaurants and reassuring me on the million things I thought could go wrong. She even said she was available to help if I had a problem - even though she was on holiday with her own family. An amazing experience that will live with my wife for her lifetime - so absolutely a 5 star rating. Superb service - especially to someone completely new to booking holidays.

October 19, 2025
Unprompted review
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Reply from Luxurysassyescapes

Thank you so much, Barry – your words genuinely mean more than you know.

Helping you create such a special surprise for your wife’s 50th birthday was an absolute privilege. I know how daunting organising a first holiday can feel, especially when it’s something so important, so I’m delighted you felt supported and reassured every step of the way.

Hearing that the trip created memories that will stay with you both for a lifetime is exactly why I do what I do. That means everything. And thank you as well for your kind words about being available – looking after my clients properly is always a priority, wherever I am.

Thank you for trusting Luxury Sassy Escapes with such a meaningful celebration. I’d be honoured to help plan many more unforgettable trips for you in the future ✨

Warmest regards,
Hollie
Luxury Sassy Escapes 💫

Rated 5 out of 5 stars

Amazing Hollie

We booked our summer holiday through Hollie, and she was absolutely amazing from start to finish. We’re a family of five with three teenagers — not always the easiest to please! — but Hollie managed to find the perfect destination and accommodation that suited everyone.

Her communication and customer service were exceptional. She listened carefully to what we wanted, gave thoughtful recommendations, and was always quick to respond to questions. Nothing was too much trouble, and she made the whole process completely stress-free.

Our holiday went smoothly, everything was exactly as promised, and we came home with incredible memories. Hollie’s attention to detail and genuine care really stood out — we’ll definitely be booking through her again

August 21, 2025
Unprompted review
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Reply from Luxurysassyescapes

Thank you so much, Sharon – this is such a lovely review to read.

Planning a holiday for a family of five (especially with teenagers!) can be a challenge, so I’m really pleased we found the perfect destination and accommodation that worked for everyone. Knowing the whole process felt smooth, well-communicated, and completely stress-free is exactly what I aim for with every trip.

I’m so glad everything went exactly as promised and that you came home with incredible memories. Thank you for trusting me to look after your family – I’d be delighted to help plan your next holiday whenever you’re ready ✨

Warmest wishes,
Hollie
Luxury Sassy Escapes 💫

Rated 5 out of 5 stars

Hollie has been fantastic at helping us…

Hollie has been fantastic at helping us plan our holidays. She’s friendly, approachable, and really knowledgeable. Can’t wait to get started on next summer’s plans!

September 8, 2025
Unprompted review
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Reply from Luxurysassyescapes

Thank you so much, Emma – that’s really lovely to hear.

I’m so pleased you’ve enjoyed planning your holidays with me and that you found everything friendly, easy, and well informed. I’m already looking forward to getting started on your next summer plans and creating something just as special for you ✨

Warmest wishes,
Hollie
Luxury Sassy Escapes 💫

Rated 5 out of 5 stars

Hollie at Luxury Sassy Escapes

We’ve just returned from the most incredible trip to Mexico — starting in vibrant Cancun and then staying in the beautiful Playa del Carmen — all organised flawlessly by Hollie at Luxury Sassy Escape. From the very first chat, Hollie took the time to understand exactly what we wanted and then crafted an itinerary that was even better than we could have dreamed.

The hotel was stunning, the location perfect, and every detail was taken care of so we could just relax and enjoy every moment. Hollie’s insider tips meant we experienced the very best of the area, from breathtaking beaches to unforgettable excursions.

Her professionalism, attention to detail, and genuine care made this holiday truly special. We can’t thank Hollie enough — and we’ll absolutely be booking our next adventure with her.

August 13, 2025
Unprompted review
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Reply from Luxurysassyescapes

thank you so much was so delighted to help you with your trip. Its important for me to understand exactly what my clients want and then tailor that to match your itinerary - can't wait to book your next trip for you, and I am so glad it lived up to and exceeded expectations.

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Rated 5 out of 5 stars

Excellent trip and personal service.

Hollie organised our entire trip and everything was perfect. She really understood our requirements and even arranged a surprise bottle of champagne in our room to celebrate my birthday. Would highly recommend!

May 13, 2025
Unprompted review
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Reply from Luxurysassyescapes

thank you so much so glad the trip was special and I look forward to helping you again in the future.

Rated 5 out of 5 stars

hollie answered a post i’d written on a…

hollie answered a post i’d written on a facebook group about florida. i got in touch with her and oh wow i wish id done sooner and saved myself hours and hours of research! she nailed the brief and helped me so much!!

July 4, 2025
Unprompted review
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Reply from Luxurysassyescapes

So glad that you got in touch and was delighted to help you and your family - enjoy your trip

Rated 5 out of 5 stars

very helpful

very helpful, very quick, very efficient

July 1, 2025
Unprompted review
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Reply from Luxurysassyescapes

Thank you so much - delighted to be able to help you.

Rated 5 out of 5 stars

Hollie was extremely helpful came up…

Hollie was extremely helpful came up with some great suggestions and sent them across in a very presentable manner. Would def recommend and use again

July 6, 2025
Unprompted review
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Reply from Luxurysassyescapes

thank you so much - was delighted to help.

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Rated 5 out of 5 stars

Outstanding Service with a Smile

I was trying to arrange a surprise birthday trip for my partner who always surprises me! There is a complete minefield out there and I am such a technophobe that the stress was unreal! I reached out to Hollie who literally swooped in and within hours she sent me options of stunning hotels, train fares and flight details. We spoke a few times to refine the search and Hollie was just brilliant at understanding what I was looking for. She worked quickly and confidently to secure a reservation and flights including our seat selection so I did not have to worry about that either! Our flight times were fab, our hotel was simply stunning and Hollie did the most amazing job at meeting my every request. On arrival in our upgraded hotel room there was a delicious bottle of bubbly with a personal hand written note from Hollie which added that extra special touch or class and kindness! I cannot rate Hollie’s services enough. She was simply phenomenal! Now that I have found Hollie, I’m already planning the next little trip surprise as Hollie made it completely stress free and wonderful, meeting every one of my expectations and exceeding them! Thank you Hols, you’re a dream come true for me!

May 11, 2025
Unprompted review
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Reply from Luxurysassyescapes

thank you so much Kate - I look forward to helping you again soon and just glad that your trip was special. My absolute pleasure also for the champagne and I am so glad that the hotel fulfilled the request of upgrading your room for your special trip.

Rated 5 out of 5 stars

Hollie is great

Hollie is great. Really easy to deal with, provides great options and really listens to what you are actually trying to achieve with your holiday plans. Makes it nice and easy and a real feel of a one stop shop. Thanks Hollie 💪

May 7, 2025
Unprompted review
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Reply from Luxurysassyescapes

Thank you so much, David – I really appreciate you taking the time to leave a review.

I’m so pleased you found the process easy and that the options felt genuinely tailored to what you wanted to achieve with your holiday. Making everything simple and seamless in one place is exactly what I aim to do.

Thanks again, and I’d love to help with your next trip whenever you’re ready 😊

Warm regards,
Hollie
Luxury Sassy Escapes ✨

Rated 5 out of 5 stars

If I could give 6 stars, I would!

If I could give 6 stars, I would! The process was so easy from start to finish. How Hollie managed to make sense of my vague and contradictory wish list, I don’t know. I’m used to sourcing my own holidays but Hollie not only price matched the cheapest deal with a global travel company, she managed to beat it and find better, more exclusive deals only open to her because of her reputation, track record and all-round professionalism. She was so good, we booked our next two breaks. She even sorted out wheelchair assistance, transfers and other extras. Without her help, we’d still be surfing the web and going nowhere fast!

May 13, 2025
Unprompted review
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Reply from Luxurysassyescapes

Thank you so much for this review - it was such a pleasure to help you and the family and I was glad that i was also be able to save some money too!! Cant wait to help you again soon. Hollie, Luxury Sassy Escapes.

Rated 5 out of 5 stars

Hollie and the team have been…

Hollie and the team have been exceptional. They are knowledgeable, helped me find the most amazing places I never would have found on my own. Their service is extremely personalised, they listen & really take the time to understand what you want. From there they make fantastic recommendations for you. If there’s anything else to help or enhance your holiday, they’ll go and do the research for you, saving a huge amount of time. They also have access to exclusive deals that I never would have been able to beat on my own. All round I’m highly impressed, was recommended by a friend and will definitely be recommending to everyone I know. I’m beyond happy. Superb service. Thank you so much.

May 7, 2025
Unprompted review
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Reply from Luxurysassyescapes

Thank you so much for the kind review - it was really a pleasure to help you with your trip for later this year. I hope you have a wonderful time and look forward to helping you again in the future.

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