Luxurytxt Reviews 7

TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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Rated 1 out of 5 stars

Non delivery of merchandise ..No refund and no response

Non delivery of merchandise ..Non refund and no response to emails . Contacted Shop app which I shopped through and they forwarded my complaints to the company . However now I can not find the site or the link to them Absolute scam and will prob pop up under another brand so buyer beware

I found another site and I believe it is the same scammers offering prices too good to be true and no info on who they are .

Villeroy & Boch outlet ....if you have a look at this site you will see what I mean

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. No items delivered, no response to emails or live chat. Order number/ tracking with Royal Mail/ Manchester registered company. Total fraud and scam.Like others received a thank you card as the delivered item!!

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM DO NOT PURCHASE A THING

THIS IS A SCAM DO NOT PURCHASE ANUTHING AS THE PREVIOUSL CUSTOMER SAID YOU GET A THANK YOU CARD SENT TO YOU AND THEY SAY THE ITEMS WERE RECEIVED. IT IS SHOCKING PEOPLE ARE BEING RIPPED OFF AND ITS EVEN MORE SHOCKING THAT SHOP ARE ON THEIR SITE AND OF COURSE YOU TRUST THEY DO NOT HAVE SCAM COMPANIES I PAID THROUGH SHOP BUT THEY SAY THEY TAKE NO RESPONSIBILITY THAT IS ALSO SHOCKING. OVIOUSLY YOU CAN DO A CASH BANK THROUGH YOUR BANK BUT IMAGINE IF I DID NOT PAY BY CREDIT CARD SO SHOCKING IT HAS MADE ME NOT TRUST SHOP ANYMORE

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 12 Villeroy Boch dishes

I ordered 12 Villeroy Boch dishes. They confirmed my order and took the money. They sent me a Tracking number. One month after my order I found in my mailbox a postcard with "Than you" on it and I discovered, calling the Shipping Company, that this was what they sent for the beginning to me. It's A SCAM!!! DO NOT BUY FROM THEM YOU WILL LOOSE YOUR MONEY!

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM. NO GOODS DELIVERED.

This is a group that advertised Villeroy and Boch china from patterns they claim are no longer made. Great low prices. I got sucked in. Got a standard email saying items were being packed. But, the email was from a Hotmail account. There is no information about the seller on their web page. I emailed them and asked for details and questioned whether they will send the goods. I also tightened access to my credit card. No response. No contact re payment sent.

February 11, 2026
Unprompted review
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