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Luxurz LLC Reviews 1

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TrustScore 3 out of 5

3.2

e-Commerce Service
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Company details

  1. e-Commerce Service

Written by the company

Welcome to a new era of Luxurz LLC. We are striving to connect the world with our e-commerce solutions. Of course we all start small, but we are currently expanding every day and adding more and more essential products for your daily needs and services. My name is Michael Pässler and I am the founder of Luxurz LLC. Welcome and as we say: One World One Family!

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Haven't even received my order yet and…

Haven't even received my order yet and I don't know were it's at and also no delivery date posted

Check back when I receive my order thank you

January 30, 2024
Luxurz LLC logo

Reply from Luxurz LLC

Hello Rachelle,

Thank you so much for your review, it is much appreciated :)

After checking your order, I can see that a shipping update email was sent to your inbox with the tracking number USPS: LR036484138NL.

Your item is already on its way and has been shipped, please also check your spam/junk email in case it did not arrive in your main folder.

At Luxurz we have different delivery options that are displayed at checkout and are free to choose based on customer needs and delivery timeframes are also displayed at checkout.

Standard delivery: USPS ( 9-11 days)
Express: DHL (48 H)
Express: UPS (48H)

After checking your order, I can see that you have chosen the standard delivery option with USPS (9-11 days)

I hope this information helps you to further clarify the status of your order.

I wish you a wonderful day.

Kind regards,

Michael

Customer Service Manager

Luxurz Support Team



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