Luxvalu Reviews 99

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that items were not received. People also expressed dissatisfaction with the products, often receiving an incorrect or substitute item, such as a small piece of cloth instead of the ordered product. Reviewers consistently found the company's website to be problematic, with tracking links often broken or the entire site becoming unavailable. The delivery service was also a major point of contention, as many did not receive their packages or experienced tracking issues. Furthermore, customers faced considerable difficulties with refunds for unreceived orders.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders. Many customers report not receiving their... See more

Product

Clients share negative opinions on product. Many reviewers report not receiving the products they ordered,... See more

Website

Customers had negative experiences with the website. Many reviewers reported that the website was no longer... See more

Delivery service

Users describe negative interactions with delivery services, with many reporting that ordered items like fans... See more

Refund

Customers consistently express dissatisfaction with the refund process. Many reviewers report not receiving... See more

Based on these reviews

Rated 1 out of 5 stars

They are scammers, placed an order since July 18th never received it. Emailed them never got any got any response. Whosoever is behind this SCAM company will lose something bigger and greater than wha... See more

Rated 1 out of 5 stars

Ordered 2x ColdPress juicers at £30 when I saw it advertised on TikTok. I’ve waited over to weeks now for delivery. Got sent a tracking number (UD747176914YP) every time I click on the tracking numbe... See more

Rated 1 out of 5 stars

They scammed by advertising on instagram! Unbelievable how these got away- trusted this as it seemed like a genuine shop. Know not to trust insta advertisement blindly anymore. No where to report it e... See more

Rated 1 out of 5 stars

I put in the order to receive this fan and I received in a UPS piece of plastic small 5 x 7 package a piece of white cloth like paper towel. This is totally unacceptable and very fraudulent do not buy... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

99 reviews

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Rated 1 out of 5 stars

PLEASE PLEASEEE PLEASEE DO NOT ORDER…

PLEASE PLEASEEE PLEASEE DO NOT ORDER FROM THIS FAKE ASS SITE!!! I ordered the “juicer” received the tracking number and all, and it NEVER CAME!! Totally unacceptable! SMH Now I can’t return back to the site, I’m blocked!! 😏 how sway!

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

I ordered a fan and have not received any tracking information at all. I have sent emails and no response, I want my money back. This is a total SCAM. DO NOT PURCHASE FROM THIS COMPANY!!

July 22, 2025
Unprompted review

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