While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

EASY RELAXED HASSLE FREE SERVICE

We have used luzcar at least 5 times.good value , perfectly adequate cars and relaxed easy interactions with staff . The collection is near the terminal and just 10 minutes and u are on the road .We have no reason to use any other car rental company. Thanks luzcar

August 1, 2024
Unprompted review
Rated 2 out of 5 stars

avoid - poor service

We booked a "group-c" car for a week, and have received a "Renault Clio". The car had only 67k on the clock, but in very poor condition! The trunk door was not standing up (falling down on your head when you needed to keep it open), brakes were sluggish (could not stop the car as expected, which could be very dangerous), and perhaps due to poor or lack of routine-services, you could feel mostly the car was driving itself rather than the driver. I understand that all tourist-related businesses been hit by COVID and need to save money anywhere possible, but handing over a car to a customer in that condition is totally unacceptable, specially for 255€ a week. I'm happy that the poor brakes did not cause us any problem, but that’s just a matter of time when that happens to the next renter.

To Luzcar guys:
I travel quite frequently and by a clear mile, this was the worse car I have ever rented anywhere in Europe. Wish you best of luck with the business, but i will never rent your cars and will never recommend it to anyone...

October 12, 2022
Unprompted review
Show reviews in all languages. (6 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look