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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items are often as described, well-packaged, and fit perfectly. Many people also highlight the prompt and efficient delivery service, with some even receiving their orders quicker than expected. Reviewers appreciate the helpful customer service, especially during initial inquiries and in resolving delivery issues. However, some customers experienced issues with product compatibility, finding that certain items did not work with their car despite prior checks. A few people also reported receiving products of poor quality, with uncentered prints, and some found the fitting process more complex than anticipated.

What people talk about most

Product

Customers had positive experiences with product quality and fit. Many reviewers praised the items as being of... See more

Quality

Users describe positive interactions with quality. Many customers praise the very good quality of items,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got in touch with Lxud for some upgraded lights on my Audi A3. They were really helpful, kept me updated the whole way through, and the lights turned out amazing, super bright and look great on the ca... See more

Company replied

Rated 5 out of 5 stars

Love the product and had great customer service. Company was so helpful with initial email enquiry before I purchased the product. Although there was a mix up with the delivery, the company were so... See more

Company replied

Rated 5 out of 5 stars

I contacted Lxud about upgrading the headlights on my BMW 3 Series, as the originals were dull and boring. They sourced a set of LED headlights with modern angel eyes, and the difference is incredible... See more

Company replied

Rated 5 out of 5 stars

Contacted Lxud regarding GTS tail lights I wanted for my BMW m4. Although they do not sell it on their website, they sourced them and couldn’t be happier! Highly recommended and seriously quick and ea... See more

Company replied


Company details

  1. Car Accessories Store
  2. Auto Accessories Wholesaler
  3. Auto Machine Shop
  4. Auto Parts Store
  5. Racing Car Parts Store

Written by the company

Established with a passion for enhancing the driving experience, we are a leading online store dedicated to sourcing and delivering top-notch products globally to car enthusiasts and professionals alike. Customise Your Ride with Premium Car Accessories! 🚗 Upgrade your driving experience with our wide range of high-quality car accessories, we have everything you need to make your car stand out on our leading online store! Don't miss out on our sales! Visit www.Lxudcustomz.co.uk for unbeatable deals. The Customisation Begins Here. 🛒


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

150 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

Good product not the quickest on…

Good product not the quickest on delivery

February 3, 2026
Lxudcustomz logo

Reply from Lxudcustomz

Thank you for your feedback! We’re glad you’re happy with the product and appreciate your patience with the delivery.

Rated 5 out of 5 stars

Great communication

Great communication
Great company
Thank you

February 5, 2026
Lxudcustomz logo

Reply from Lxudcustomz

Thank you for your kind words! We're glad you had a great experience and look to seeing you again.

Rated 5 out of 5 stars

10/10 experience and easy to deal with

10/10 experience and easy to deal with. Not only just a sale but a friendship. Any questions you get a quick reply and always happy to help out. Can’t recommend enough. Definitely will not be the last thing I buy!

February 16, 2026
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

We’re delighted you had such a positive experience and truly appreciate your support. Always happy to help with your next purchase!

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Rated 3 out of 5 stars

A little disappointed

Really easy to order from and have to give credit that their delivery information is clear and accurate and their returns policy is clear they don't accept if the product doesn't work with your car, but I checked if what I would buy would work with my car and the site said it would and unfortunately, it does not. Fitting is not as simple as they make out (whole door panel needs to be removed) and also the packaging of the product that arrived is not branded "Lux Customs" it looks to be something from ali express or temu.

December 20, 2025
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Reply from Lxudcustomz

Thanks for taking the time to leave feedback. I’m sorry to hear the product didn’t fit as expected—we do our best to provide accurate compatibility info, but sometimes individual vehicle variations can cause issues. Regarding the packaging, we use our branded or standard packaging for protection. We appreciate your comments and will take them into account to improve clarity for future customers.

Rated 5 out of 5 stars

Fast delivery item was in perfect…

Fast delivery item was in perfect condition just unfortunate because i have an audi s1 the puddle lights are not compatable with my car due to dodgy s1 ecu but does state in the ad not compatable for all s1 models and mine 1 of them 😭 other than that would definately recommend i got a full refund also overall great service would defo use lxud again

December 7, 2025
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Reply from Lxudcustomz

Thanks for the feedback! Glad it arrived safely, sorry it wasn’t compatible with your S1, Really appreciate the recommendation!

Rated 5 out of 5 stars

Car parts

Done a great job on my car.would deffo use them again

October 19, 2025
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Reply from Lxudcustomz

Hello, We appreciate you taking the time to leave a review!

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Rated 1 out of 5 stars

Just Avoid

Purchase was made for 1x keyring with logo printed on it, the order took far to long to arrive to the point I just wanted to cancel the order but was told as its ''made to order'' so they couldn't.

The main disappointment came when the item arrived it was of poor quality and the print wasn't centred, I would have hoped after the amount of time it took they could have at least centred the audi logo.

In short the order took far to long to arrive for what feels like a Temu quality product with a ''made to order'' logo that was wonky on both sides.

Honestly just don't bother.

November 12, 2025
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Reply from Lxudcustomz

Hi Harry, sorry to hear your keychain didn’t meet expectations, especially with the logo print. As stated at purchase, this item is made to order, which does affect turnaround times, but that doesn’t excuse a result you’re unhappy with. As per our policy, items are made to order due to minimal UK stock, which is why cancellation isn’t possible once production has started. We always encourage customers to reach out if there’s an issue so we can address it promptly. Thanks for taking the time to leave your feedback.

Rated 5 out of 5 stars

Exceptional

Love the product and had great customer service. Company was so helpful with initial email enquiry before I purchased the product. Although there was a mix up with the delivery, the company were so fast to respond and resolve the issue. Would highly recommend using this company and I will definitely use them again.

December 6, 2025
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hey, Thank you for taking the time to leave a review!

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Rated 5 out of 5 stars

Quickly confirmed which product i…

Quickly confirmed which product i needed.
Good quality product at an affordable price.
Order arrived in good time.

October 13, 2025
Lxudcustomz logo

Reply from Lxudcustomz

We’re grateful for your review and appreciate you taking the time to share your experience with us.

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