LYFT BAIT AND SWITCH
LYFT BAIT AND SWITCH
LYFT BAIT AND SWITCH 12/09/2024 Driver's/LYFT's directions app was w-a-a-a-y off! Driven to two different wrong addresses, then driven back to first wrong address before the driver finally used my app to locate the correct address. Then the driver insisted on calling my cousin to be guided in! I was charged the additional cost for that wandering ride--plus the additional tip percentage I calculated from that--the entirety of which they refused to refund! I was over 1/2 an hour late for a 5:00-7:15 PM dinner with my cousin--whom I hadn't seen in seven years--before I had to leave for the airport. So I ended up being charged $41.65--to waste precious time and inflict added stress--on what was supposed to be a $22.97 fare! On top of which, I had to have my cousin's wife drive me on my return trip--to catch my plane, which they had already started boarding by the time I ran there--because my return LYFT driver never found the place at all, but charged me for that too! I mean who's the common denominator here? So for that "no-show/cancellation" fee--on their part--I was charged $10 to be credited toward my "next" ride; like there would ever be a next ride . . . .
ADDED COST: $37.97
STRESS INDUCED: OVER-THE-TOP
WASTED TIME: PRICELESS


