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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers are really happy with the product, often noting that it matches descriptions and images perfectly, and many appreciate the quality and appearance of their purchases. People frequently highlight the excellent service and the ease of the ordering process. However, some customers experienced issues with delivery, citing slow shipping times or problems with tracking information. A few other people also felt that the product quality was not always consistent, mentioning instances of damage upon arrival or durability concerns after some time.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers praise the product quality, stating it... See more

Delivery service

Consumers find delivery service to be ambiguous. While some reviewers praise fast shipping and timely... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers express satisfaction, stating they are... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I'm not happy with the product. It looks much nicer on the website. It seems flimsy and cheap in real life

Rated 5 out of 5 stars

I just want to say I wrote a 1 star review originally because of my bad and my impatience. I'm revising it to a GREAT review, received my order and arrived in a timely fashion . The product is exactly... See more

Rated 5 out of 5 stars

We purchased the Toronto Blue Jay metal wall art. We gave it as a birthday gift to our Canadian nephew- he loved it! -The free shipping took longer than we thought it should…Next time we’ll pay... See more

Rated 5 out of 5 stars

Thank You! Excellent communication and response times! Thank you all for providing an excellent product and services...


Company details

  1. #7 of 7 best companies in Neon Sign Shop

Written by the company

LYNSERIESS is a part of JENNA RAE DIETZ AGUILAR SOLUTIONS LLC, a company committed to excellence and innovation. Lynseriess.com stands as a beacon of creativity, offering a diverse range of high-quality neon signs, metal sign art, and customizable neon creations. Our commitment to quality, customer satisfaction, and cutting-edge creativity sets us apart as an industry leader.


Contact info

3.9

Great

TrustScore 4 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Unique Gift

We purchased the Toronto Blue Jay metal wall art. We gave it as a birthday gift to our Canadian nephew- he loved it!

-The free shipping took longer than we thought it should…Next time we’ll pay extra to upgrade the shipping.-

May 25, 2025
Rated 5 out of 5 stars

Thank You!

Thank You!

Excellent communication and response times! Thank you all for providing an excellent product and services...

May 19, 2025
Rated 5 out of 5 stars

The signs are nice however my Miller…

The signs are nice however my Miller Light sign has some scratches upon receipt where some of the orange neon bleeds through the scratches...HOWEVER...they read my review and are making it up with a new. scratch free sign! They stand behind their products and you can't go wrong!!!

May 10, 2025
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Rated 1 out of 5 stars

My item never delivered…Out my hard earned money

My item never delivered after many attempts from me to ask what the hold up was. was told I would have it no matter than the 30th when it didn’t arrive on its original delivery date. I asked for my money back.. Was told not possible yet I still don’t have my item and out my hard earned money..

Please advise of what you intend to do about screwing me..

John Prestwood

April 17, 2025
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Rated 2 out of 5 stars

Sept 2024 - Wrong Font Lettering on Sign without Adequate solutions.

Sept 2024 - We have ordered multiple Neon Signs from Lynseriess, and spent thousands of dollars with them.... We were Extremely disappointed that with our 1970s Society of Saints neon sign font error that was caused by Lynseriess, we were not able to get a full refund, or get a new sign created and made with the correct font that we sent over to Lynseriess originally ...

While Lynseriess acknowledged that the error in the font of the Neon Sign was THEIR mistake, they only gave us two options which neither option solved the real issue --- We received a neon sign that the font of the Neon Sign's lettering was incorrect, and it was an error caused by Lynseriess, and even though they acknowledged that the mistake was their fault, they did not provide adequate solutions to fix the issue that they caused ... One option of "Fixing the neon sign" wasn't really a fix, because the neon sign would have still been in the same incorrect font, and another option (A partial refund) still means that we had to spend our money for a Neon sign that did not have the correct font lettering.

This review was a 2 star, and not a one star because Lynseriess was patient with us while we worked through trying to decide which of the two options they suggested (that did not truly solve our issue) we wanted to exercise, as well as because we normally don't have this experience when working with Lynseriess. We hope that in the future, Lynseriess can do a better job of coming up with better options that will actually solve an issue ESPECIALLY if the issue is an error that was caused by Lynseriess.

September 6, 2024
Lynseriess logo

Reply from Lynseriess

I am truly sorry for that and thank you for your sincere comments. LYNSERIESS will always listen, improve and constantly develop to respond to customers' feelings.

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Rated 5 out of 5 stars

Great customer service

Great customer service. Shipping delays due to carrier service but seller was in frequent communication and went above and beyond to correct issue. Quality product, was very pleased. I would order from them again.

January 15, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

Your number has been disconnected and my order is not here!!!!

February 18, 2025

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