It’s a scam
Poor quality material. Looks different than the one advertised.
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Poor quality material. Looks different than the one advertised.
Lyra-london.uk currently advertising on Facebook. Got suckered into ordering. Slow delivery, quality on one item not as expected from advert. I missed the small print, return within 14 days BUT you have to pay return costs to CHINA! Out weighs the refund. BEWARE, this is not in LONDON as you may assume by the Web address. In fact you can't find their physical address or phone number on their website. You have to email for returns authority when they will direct you to their clearly written T&Cs stating return to China at your cost. AVOID UNLESS YOU LIKE INTERNATIONAL RETURN POSTAGE COSTS.
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