IndiaMART Reviews 423

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, most reviewers were unhappy with their experience overall. Many customers reported issues with payments, stating that after paying, sellers often failed to deliver products, blocked communication, or did not reply to inquiries. Reviewers frequently experienced problems with orders, including receiving incorrect, cheap, or fewer items than expected, and some never received their packages at all. Customer service was widely criticized for being unhelpful, unresponsive, and for failing to resolve disputes, often ignoring complaints or providing automated responses. The minority of people were dissatisfied with the product quality, with some claiming to have received items not as described or of low-quality, while others found the products to be exactly what they needed. Conversely, a small portion of people felt satisfied with the service, praising vendors for good communication, honesty, and reliable delivery, recommending them for future purchases.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with some expressing satisfaction with product quality... See more

Payment

Users describe negative interactions with payment, with many reporting issues where products were not shipped... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing significant dissatisfaction.... See more

Customer service

Reviewers mention negative feedback about customer service, with many expressing significant dissatisfaction... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing significant dissatisfaction, citing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

They are selling Fake peptides with American Brand Peptide Science Labels. All the peptides are shipped from China. I bought Retatrutide 10 mg from Krish Care , the guys name is Shubham Sahu and Phon... See more

Rated 1 out of 5 stars

These people are the agents of crooks. They pay for redirects from google searches. I used them in an attempt to find a cheaper price for GLP-1 agonist like wegovy, from India. 8 of their vendors all... See more

Company replied

Rated 1 out of 5 stars

SCAM SCAM!!!! Worst worst shopping online experience ever sent them nearly £300 to spectra distributors they claimed they did not receive my payment !!! Avoiding all calls then blocked me , worst wors... See more


Company details

  1. e-Commerce Solution Provider
  2. e-Commerce Service

Information provided by various external sources

IndiaMART InterMESH Ltd. is an Indian e-commerce company that provides B2C, B2B and customer to customer sales services via its web portal.


Contact info

1.8

Poor

TrustScore 2 out of 5

423 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 36% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Never buy steroids from them

Never buy steroids from them, recently purchased Leo pharma primobolan 200mg. And I got it tested in Europe from janoshik. The results came back back 71.45mg for every ml so that’s 71.45 out off 20g. Heavily underdosed, fake product. I also bought Thaiger pharma Masteron propionate 100mg and that came back as completely fake no steroid detected. So the manufacturer that’s making those are scamming us all cannot be trusted.
There’s a massive shortage of primo and mast in the world but these continue to claim they have and just make fake.

June 4, 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi Jamie,
We regret the inconvenience caused to you. We request you to please share your concern with us at customercare@indiamart.com, so that our team can assist you in the best possible way.
Thank you!

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Rated 1 out of 5 stars

Fraud Alert

Fraud Alert – Please Be Careful While Dealing with This Supplier

I want to make others aware of an alleged fraud that happened to me while purchasing fabric in bulk. I believe that I may have been scammed by this supplier.

A woman identifying herself as Minaxi Patel, claiming to represent Kashtabhanjan Fabrics, contacted me after obtaining my number through indiaMart. She shared a professional-looking catalogue, product details, and communicated in a manner similar to many genuine wholesalers and manufacturers.

Based on the information provided, I placed a bulk order and transferred payment to an SBI account in the name of Singala Dilipbhai Khimjibhai. After receiving the payment, she initially responded and even shared a photograph of the parcel along with a consignment number for tracking.

However, after 2–3 days, when I repeatedly enquired about the delivery status, her phone was switched off and she became completely unreachable. The product delivered was just a piece of cloth
I reported the matter to IndiaMART and submitted all available evidence. Their response was that the GST number used had previously been registered on their platform but is now inactive.Till now no action taken by indiaMart.
I am sharing this experience solely to warn other buyers and business owners. Please conduct thorough verification before making advance payments to unknown suppliers, regardless of how professional their catalogues, documents, or communication may appear.

May 18, 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi Runa,
We regret the inconvenience caused. We've registered your concern under Ticket ID: 10409913 and are actively working on it. Be ensured we will connect for further assistance.
Thanks!

Rated 1 out of 5 stars

Very poor service

Very poor service, especially for travel agents. We did not receive any genuine leads, and most inquiries only wasted our time and money. The subscription was not beneficial for our business, and we did not see any return on investment.

Based on our experience, I would not recommend taking a subscription for travel-related services.

– Dreamland Travel
8285624833

February 1, 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi there,
We regret the inconvenience caused. We've registered your concern under Ticket ID: 10406285 and are actively working on it. Be assured, we will connect for further assistance.
Thanks!

Rated 5 out of 5 stars

I’ve bought drugs and supplements…

I’ve bought drugs and supplements several times through IndiaMART, both for me and my dogs. I’ve been really happy with the prices and delivery times. I’m genuinely surprised by the negative reviews, maybe I’ve been lucky in only finding genuine pharmacies via this platform.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered from Pharma Nexus via IndiaMart…

Ordered from Pharma Nexus via IndiaMart in February 2026. Paid in full upfront for a bulk order sent in five boxes. One box never arrived.

Tracking confirmed the parcel entered the UK and cleared customs. It just never turned up at my door. When I contacted Muskan Hardwani at Pharma Nexus to sort it out I was told their responsibility ended the moment it left India, which is simply not true. A contract to deliver goods does not end at the seller’s border.

What really takes the biscuit is what was then offered as a solution. Not a refund. Not a resend at their cost. I was asked to pay half the value of the missing goods again, on top of the full amount I had already paid. So their idea of resolving a failed delivery is to have the customer foot half the bill for their own loss. Months on, nothing has been resolved and they are still pushing the same position.

I would be very wary of ordering from Pharma Nexus, especially from outside India. If something goes wrong Muskan Hardwani will not take responsibility and will expect you to pay again for the privilege of maybe getting what you already bought.

February 12, 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi there,
We regret the inconvenience caused to you. We request you to please share your concern with us at customercare@indiamart.com, so that our team can assist you in the best possible way.
Thank you!

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Rated 1 out of 5 stars

Worst delivery ever!

We ordered a bike rearview mirror and it came BROKEN!
I did not expect it to come broken, and with even with so much packaging and wrapping. One of these must happened :
1. The courier service was careless
2. The courier service did not notice the "FRAGILE" sign
3. The company must have been not educated to handle the things properly

Wow! Everyone look, IndiaMART is very good at fooling people as if they know how to package things "very carefully"

May 28, 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi there,
We regret the inconvenience caused to you. We request you to please share your concern with us at customercare@indiamart.com, so that our team can assist you in the best possible way.
Thank you!

Rated 1 out of 5 stars

Just another scam site from India

Just another scam site from India . Ordered from two separate vendors and each time they ghosted me .
At least with Chinese vendors like Temu they will actually send you their products ( even if the quality is junk ) .
Only wish I could give it zero stars

April 8, 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi Andrew,
We regret the inconvenience caused. We've registered your concern under Ticket ID: 10385416 and are actively working on it. Be assured, we will connect for further assistance.
Thanks!

Rated 1 out of 5 stars

Not surprise seeing these negative reviews

2092040401came through for me . He was really helpful. This site is just a waste of time

May 19, 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi Andrew,
We regret the inconvenience caused to you. We request you to please share your concern in detail with us at customercare@indiamart.com, so that our team can assist you in the best possible way.
Thank you!

Rated 1 out of 5 stars

These people are the agents of the crooks. AVOID anyone on this platfiorm

These people are the agents of crooks. They pay for redirects from google searches. I used them in an attempt to find a cheaper price for GLP-1 agonist like wegovy, from India. 8 of their vendors all messaged me with offers of products sounding genuine, As soon as I paid, they never shipped, I contacted India Mart support and they seemed sympathetic but in the end did NOTHING. They are all in on the scam!

April 15, 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi Lewis,
We regret the inconvenience caused. We've registered your concern under Ticket ID: 10369717 and are actively working on it. Be ensured we will connect for further assistance.
Thanks!

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Rated 5 out of 5 stars

I ordered some medicine which is not…

I ordered some medicine which is not available here in Canada through SGL global although I didn't receive it so far but they already shipped it for me until now I m totally satisfied with them reasonably priced and excellent customer service seems to be legit company not like so many scam going on especially when u but something online and I hope I would get stuff soon

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give 0.stars ot negative…

If I could give 0.stars ot negative because I sent 300 got a package. Then order 400 order paid to some random person just to gey counterfeit pills. Ive had seizure and this company needs to be shut down. ASAP. TERRIBLE customer service sucks do not order!! Let's shut them down!
Edit - customer service has reached out to make right if I change my review i did get 2 successful order just waiting on update I will let you know. Thank u

April 28, 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi Janel,
We regret the inconvenience caused. We've registered your concern under Ticket ID: 10333171 and are actively working on it. Be ensured we will connect for further assistance.
Thanks!

Rated 1 out of 5 stars

I would like to warn others about a…

I would like to warn others about a scam of which I became a victim on the Indian portal IndiaMART. I received an offer from Yash Enterprises Phramaceutical Hub, with the phone numbers +91-8044456301 and +91927048671. The name used by the trader was Roman.

The medicines I ordered and paid for were promised to be delivered within one month. The trader appeared to be very serious and trustworthy. His profile showed a rating of 4.7 out of 5 stars, stated that he was a trusted seller, and indicated that he had been trading for more than 7 years.

They asked me to send the money to an account in the United Kingdom:
IBAN: GB13 TCCL 0099 7962 5222 20
Recipient BIC: TCCLGB31XXX

I received a fake tracking number from the seller, which initially seemed to work. However, after about three weeks, information appeared stating that the shipment was being returned to the sender. I therefore asked the trader to check the shipment. From that moment on, the trader stopped responding and no longer replied to my emails, even though until then he had repeatedly sent me offers to arrange further deliveries of medicines.

In addition, the tracking number stopped existing. Furthermore, when I log in to IndiaMART, all communication with the trader has disappeared. I constantly see a spinning loading icon, as if the messages are loading, but nothing ever loads. For this reason, I believe that IndiaMART itself may be involved in these fraudulent practices.

I therefore strongly warn potential customers against using this portal and against traders offering goods and services there.

March 27, 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi Josef,
We regret the inconvenience caused to you. We request you to please share your concern with us at customercare@indiamart.com, so that our team can assist you in the best possible way.
Thank you!

Rated 1 out of 5 stars

IndiaMART needs to dial back your…

IndiaMART needs to dial back your Marketing Department!

The YouTube pop-ups on the Flash Page are beyond annoying! They make the website completely USELESS.
Trying to close the pop-ups route to sell items I DON'T NEED OR WANT.

That's the purpose of searching for specific product upon using the IndiaMART website.

I have done business with IndiaMART for many years.
I am trying other vendors.

May 8, 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi there,
We regret the inconvenience caused to you. We request you to please share your concern in detail with us at customercare@indiamart.com, so that our team can assist you in the best possible way.
Thank you!

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Rated 5 out of 5 stars

luxederm international indiamart

luxederm international indiamart

This seller is most trustworthy person he has a heart of gold ever order I have received from India to UK within 7 to 10 Day's. I have had dealings with him over 2 years no problems. Infant I have made a good friend 😀 he is a good man very trustworthy.

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Subject Formal Complaint Regarding Unprofessional Conduct by Team Leader and Branch Manager

Subject: Formal Complaint Regarding Unprofessional Conduct by Team Leader and Branch Manager

I, Kannan, am writing to formally raise a complaint regarding the conduct and handling of a recent issue by the Team Leader and Branch Manager. The response and behavior demonstrated were highly unprofessional and did not align with the standards expected within the organization.

Despite escalating the matter, there was a lack of proper communication, accountability, and resolution. The approach taken was dismissive, and my concerns were neither acknowledged nor addressed adequately. This has caused significant dissatisfaction and has impacted my confidence in the internal support system.

I request HR to kindly review this matter thoroughly and take appropriate action to ensure such incidents are not repeated. It is important that employees are treated with respect and that concerns are handled in a fair, transparent, and professional manner.

I look forward to a prompt and just resolution.

Sincerely,
Kannan

March 23, 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi Kannan,
We regret the inconvenience caused to you. We request you to please share your concern with us at customercare@indiamart.com, so that our team can assist you in the best possible way.
Thank you!

Rated 1 out of 5 stars

Indiamart website is not good for small…

Indiamart website is not good for small business people because it looks at their benefits first. Those people talk about some policy which are not needed for small business people and then those people tell us the account is permanently closed and when we call customer service they tell us about their new policy which is not in the government rules . So please everyone think once and then get yourself registered with Indiamart company

May 1, 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi Divyesh,
We regret the inconvenience caused to you. We request you to please share your concern with us at customercare@indiamart.com, so that our team can assist you in the best possible way.
Thank you!

Rated 5 out of 5 stars

GENESIS Global pharma are REAL,!!!!!

WHAT CAN I SAY ABOUT GENESIS Glval pharmna, genuine excellent service. Lokesh is a terrific honest family msn so bear with him
But you will get your orders. He's lovely trust me!! Him and healing hopper pharmacy are true genuine pharmacy wholesalers xxx genuine. Trust me. UK patient xxxx good luck

April 28, 2026
Unprompted review
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Rated 1 out of 5 stars

Very

One word to say IndiaMART is a cheater and fraud, taking payment and not given service till today , I am 20yrs old msme started my business in a small money in that trusted IndiaMART and paid my harden money , I have received service for one week and then they are started linking my company to an unknown company and holded my leads.vi am not worried that if they are not giving the service they should have refund my money so that I can invest someother company and grown my business, keeping my money ideal for 7 month with them and not refunding, worst customer service, I have sent several mails and calls no response and each time I need to explain and they will say will get back to you. I am going legal against them and plan to take money back. Being a start up msme they are cheating like this . I have filed a complain against them on cheating case.

If my account is deactivated, you should have refunded my harden money , just keeping with you to promote your business is a cheap attitude.

My company name is meraki Apparels and traders,

October 16, 2025
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi there,
We regret to hear about your experience. However, we would like to clarify that your services were deactivated as per the communication shared on 15 Oct 2025 (“Deactivation of your IndiaMART Services”), which clearly outlines the status of your account and related details.

Regards,
Team IndiaMART

Rated 1 out of 5 stars

My package got seized they stopped…

My package got seized they stopped answering and i never got my refund

February 27, 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi Riri,
We sincerely regret the inconvenience caused. Kindly share your concern with us at customercare@indiamart.com so that our team can review it and assist you in the best possible manner.
Thank you!

Rated 1 out of 5 stars

Lifebelt Corporation (scammers)

Hello i have got no answer since ( 6 April ) From this seller (Lifebelt corporation)! Please take care of this i want my refund or my product ! Look at my pitchures. I made a payment of 16000 Indian Rupee (INR) to this company

April 26, 2026
Unprompted review

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