Maats is a great cycling store to discover, try on, and purchase many of the most popular cycling clothing brands. In addition to carrying well-known brands, they also offer a wide range of produc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
At Maats they not only have the best selection of the most beautiful brands in cycling clothing, but for an online shop they also offer perfect service. Is the size of your ordered item wrong? Just se... See more
Booking a bike and picking it up from "Chasse Patate" in Amsterdam was very simple and straight forward. You have the option to get 2 bottles and a helmet from the shop, in case you don't have y... See more
I only received my order from July 10 three weeks later, after I inquired about it. Meanwhile, I could have bought the jersey for $20 less directly from Rapha. As compensation, I was promised a few ex... See more
4.5
Excellent
750 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 12% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome store
The people at Maats are very friendly and help you in the best way possible. Service as it should be so I would definitely recommend going there.
May 2, 2023
Unprompted review
Advertisement
Love it
Love it. But a PNS jersey with great design. Asked sizing advise upfront and it fit perfectly.
May 2, 2023
Unprompted review
Great experience
Great experience. Friendly team with big knowledge about cycling.
May 7, 2023
Unprompted review
Very friendly stuff and large selection…
Very friendly stuff and large selection of products. Definitely I recommend shopping there.
April 28, 2023
Unprompted review
Great experience!
Great experience! Excellent customer service. I would shop there again:)
May 9, 2023
Unprompted review
Advertisement
Everything was perfect
Everything was perfect! Bike, specialist in the store/bike rental. This bike saved my weekend plans, thank you all for that!:)
April 26, 2023
Unprompted review
Perfect service in Utrecht
Had a perfect experience in Utrecht, tried some sizes of bibs and shirts. Ended up trying 7 colours which was no problem at all. Also had a nice espresso during this shopping session, I will be back at Maats Utrecht when it’s time to get some new gear.
April 28, 2023
Unprompted review
Good service and everything on stock!
April 28, 2023
Unprompted review
Nice Road Bike Experience in Amsterdam
The team at the Amsterdam shop are very kind & friendly. We chat about routes around, and also they have great coffee. I rented a road bike for two days, a well maintained cannondale bike and had a very good experience. Also the guy at the chasse patate was very nice & friendly. They helped & guide me in every step of this rental process. Definitely consider again when in Amsterdam :)
April 20, 2023
Unprompted review
Advertisement
Very well knowledge people
April 7, 2023
Unprompted review
Advertisement
Friendly and personal service.
April 7, 2023
Unprompted review
You will see me again!
The shop staff was accommodating and fun to chat with! In my opinion, the best bike shop in and around Utrecht and Amsterdam.
You will see me again!
March 25, 2023
Unprompted review
Janco
Janco, Rob and Joost are great guys. Always cheerful, willing to help and serving the best experience. Maats is providing the best cycling apparel with a very wide range of options.
March 11, 2023
Unprompted review
Great service!
April 8, 2023
Unprompted review
Advertisement
The quality of the product was beyond…
The quality of the product was beyond expectations. The zipper opens up from the bottom and the back of the vest holds good ventilation.
April 3, 2023
Unprompted review
NOT RECEIVED!!!!!!
Hello
My package did not even arrived. I had already made you a chat conversation last week over your website but no reply received to let you know.
And still today i am waiting for my package.
March 25, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.