Macboxapps 

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Company details

  1. Computer Software Store

Information provided by various external sources

MacBoxapps offers a unique and affordable solution for all your creative needs. We offer professionally refurbished Apple Mac computers that comes pre-loaded with Adobe & Microsoft office software. Our 'All in one' package is the perfect solution for students and freelancers on a budget.


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(16)

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Rated 5 out of 5 stars

Happy with my refurbished Mac

Good, prompt service, with helpful advice. Happy with my refurbished Mac, complete with really useful software. While still in the early stages of preparing for intended projects (publications linked to conservation, heritage and tourism), I am sure my like-new computer will serve me well. Great to view, work and edit photographic images on a nice big retina screen - Certainly beats my 13" MacBook Pro. Thank you.

April 9, 2021
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Reply from Macboxapps

We really appreciate your feedback and wish you the best with the project and business.

Rated 5 out of 5 stars

What a great Team at Macboxapps

What a great Team at Macboxapps, super quick turnaround time, extremely helpful and a very professional, they answered all of my many questions before installing the Adobe software and have provided a great after service too! I cannot recommend them enough, look forward to working with them again!

April 9, 2021
Unprompted review
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Reply from Macboxapps

Thank you so much for the positive feedback. Our entire team appreciates this feedback.

Rated 4 out of 5 stars

Ideal refurbished Mac

Good refurbished Mac. Paid a bit more but needed a reliable company.

April 8, 2021
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Reply from Macboxapps

We really appreciate your feedback. Thank you

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Rated 5 out of 5 stars

Great Service

Quick response, great service. The team at Macboxapps gave us great advice about what option to buy. Software installed and works well and perfect for our start up business.

April 6, 2021
Unprompted review
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Reply from Macboxapps

We are so glad that we could add value to your business. Thank you for the feedback.

Rated 5 out of 5 stars

Absolutely first class !

Great service and the Mac was exactly as promised - Thanks for a great product and service ,would definitely recommend Macboxapps !

April 5, 2021
Unprompted review
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Reply from Macboxapps

We really appreciate your feedback. Thank you

Rated 5 out of 5 stars

I am very pleased with the product

I am very pleased with the product. I have been using this computer for 10 months and use it every day, all programs work invariably quickly and efficiently. And yes about any help from the store He gave me his mobile number and I can contact him at any time very professionally and competently answers the questions I am satisfied.
Thanks

April 4, 2021
Unprompted review
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Reply from Macboxapps

Thank you so much for the positive feedback.

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Rated 5 out of 5 stars

iMac for lockdown

As a freelancer I bought an iMac from Macboxapps at the start of the first lockdown in order to maximise my earnings from working at home. They were courteous, efficient and even made some slight changes to the specification that I required. Delivery was quick when demand for computer equipment was high and 1 year later the iMac has been 100% fault-free. I would not hesitate to use them again.

April 2, 2021
Unprompted review
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Reply from Macboxapps

We really appreciate your feedback. Thank you

Rated 5 out of 5 stars

The laptop is very good

The laptop is very good, everything works well maybe need a bit of help with WORD and perhaps another type of fan, but best one I've had.

April 2, 2021
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Reply from Macboxapps

We really appreciate your feedback. Thank you

Rated 5 out of 5 stars

Absolutely wonderful product

Absolutely wonderful product, price and help. Highly recommend. Had to have something checked just before warranty end and they were very helpful, clear and efficient. Great work!

April 1, 2021
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Reply from Macboxapps

Greatly appreciate your feedback Zoe.

Our unlimited software warranty is still valid so do let us know if you ever require a free reinstallation service.

Rated 5 out of 5 stars

Genius Idea

I wanted to start up my freelance graphic designing again as I had not done it for some years. My iMac was old and out of date and I needed an upgrade. I did not want to spend thousands of pounds on new iMac then have to pay for software as well. Honestly Macboxapps was the perfect solution, everything ready to go! I ordered my iMac with all the design tools and WiFi. It came within a couple days, I plugged it in and I was designing the same day. Absolutely brilliant idea. Very happy. 😁

April 1, 2021
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Reply from Macboxapps

Amazing, Thank you for the feedback.

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Rated 4 out of 5 stars

Very good to deal with

Very good to deal with. Good value. Having seen the system I bought, my son bought one.

March 31, 2021
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Reply from Macboxapps

We really appreciate your feedback. Thank you

Rated 1 out of 5 stars

Upon purchase faulty

Upon purchase, I received a faulty laptop that kept shutting down every 30 minutes while I used its basic facilities. This company was willing to resolve the issue which at first seemed great as I was in need of a laptop and the software they provide, however they claimed to have replaced the laptop with different parts but never seemed to solve the issue of the laptop shutting down. They then blamed me as the customer for the reason it shuts down now bare in mind I had been extremely patient within the 3 replacement laptops they provided (if that’s really the case). Extremely disappointed in my purchase, a waste of money, it’s not worth purchasing from this company, I now can’t get a refund considering they’ve wasted my time and money. You are better off buying a new laptop from a reputable company.

Update: Have been offered a refund, I sent the laptop back, and now I’ve received no response from the seller. I’m now in a battle to get my refund back and have had to go through PayPal to get my money as it’s clear this seller was keeping the laptop and my money, please do not buy from this company ! I’m now worried it was a scam !

October 13, 2020
Unprompted review
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Reply from Macboxapps

Hi Rianna

To date we have sent you 3 different macbooks however you seem to be having the same problem. We strongly believe that the issue is from your end, perhaps a third party software incompatibility or you are running software the exceeds the capability of the MacBook.

Despite our best attempts in trying to resolve the issue we have no other option but to issue you a full refund. Thank you for your patience and apologies for the inconvenience.

Update: We had already agreed to a full refund however as the case was escalated to Paypal it is currently being reviewed. We will have to wait for them to finish their reviews but we can guarantee that you will receive your refund. The time line will depends on how fast Paypal will conclude their review.

Update: Paypal has issued a full refund.

Rated 1 out of 5 stars

Don't believe the 'No Fuss' returns policy

My son purchased a MacBook Air from this website. When the laptop arrived it had a note to tell him not to update any of the software. Not updating the OS meant the laptop couldn't upload some of the latest Apple apps. As a result he wanted to return it. Despite claiming to offer a 'No Fuss' 30 day returns policy they refused the request and did not stuck by their claims. This now means my son will have to sell the laptop for a considerable loss to get a new one. I would not recommend using this company unless you have very specific requirements for your device.

September 23, 2020
Unprompted review
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Reply from Macboxapps

We delivered the macbook with all the software fully installed and activated. The macbook and the software were working perfectly as promised.

The Macbook was kept for 4 weeks and the refund was requested on the last day. We felt that this was unfair so we encouraged the customer to open a PayPal case. The case was subsequently rejected and closed by PayPal due to invalid claim.

We will still honour the existing software and Hardware warranty.

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