MacInnes Whisky Reviews 68

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

Nothing against the company. They seem very personable on the tv advert. (Even though they might be actors!) I just do not understand why one might "buy" whisky that is not going to be drunk. See... See more

Company replied

Rated 5 out of 5 stars

Jon and his team advised me professionally, ahead of my cask purchase. I settled on a cask of Tullibardine. MacInnes kept me updated following the purchase. It was important to me to understand how I... See more

Company replied

Rated 5 out of 5 stars

Very helpful people to deal with,Very pleasent to talk to,really enjoyed our conversation on zoom,We would not hesitate to recommend them to any future clients. They where always at the other end o... See more

Company replied

Rated 5 out of 5 stars

We tasked Jon and his team to source us something a bit different as our first whisky investment with them, and they came up with a 2009 hogshead from the now shutdown Port Dundas distillery. Grea... See more

Company replied

Company details

  1. Alcoholic Beverage Wholesaler
  2. Food and Beverage Consultant

Written by the company

At MacInnes, we believe the golden opportunities of whisky cask ownership should be available to everyone. Since our story began in 2021, our goal has always been to make the world of whisky cask ownership more transparent and welcoming for every new customer intrigued by its potential. Driven by decades of financial expertise, a passion for whisky inspires us – and we care deeply about the centuries of craft poured into every dram. By purchasing only the finest single malts from renowned Scottish brands, we make it easier for seasoned and new customers to access the tax-free benefits and long-term rewards associated with the world-beloved ‘water of life’. Whether you’re looking to buy a cask for yourself or future generations, every member of the MacInnes team can provide assistance and expert knowledge. MacInnes is born from a longstanding heritage of financial expertise. Such a heritage enables us to hold stock for you to choose from, giving you a wide choice of casks, alongside ensuring the cask you select is the same as you receive. We hold WOWGR (Warehousekeepers and Owners of Warehoused Goods Regulation) status, giving you peace of mind that we are fully authorised and HMRC-approved. We bring a personal passion and dedication to the craft of whisky-making. Our team members are all qualified from the Edinburgh Whisky Academy, and we’re proud to select only branded casks of the finest single malts. Whether you’re a seasoned whisky cask collector or new, we’ll guide you through our stock list options and support you throughout the journey, enabling you to enjoy effortless ownership of a cask full of history – with the potential to mature into significant gains in the future. As with any investment, your capital is at risk. The value of your investment can go down or up.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

68 reviews

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Rated 3 out of 5 stars

Sounds good

Nothing against the company. They seem very personable on the tv advert. (Even though they might be actors!)
I just do not understand why one might "buy" whisky that is not going to be drunk.
Seems crazy. I'd prefer to store my own cask in my own cellar....and enjoy drinking it!
Had a very informative and helpful reply from the company. I was clearly wrong and failed to understand the subtleties of owning a cask of whisky. I just imagined happy Hogmanays to come. Thank you to Mcinnes Whisky.
Ps. Not sure I approve of paying Duty 😀

August 21, 2025
Unprompted review
MacInnes Whisky logo

Reply from MacInnes Whisky

Hi Margaret, thank you so much for taking the time to review MacInnes Whisky. We apologise for the delay in our response.

I am delighted to say that every person in our TV advert works for us. Jonathan, Theresa, Sam, Ben, & Thomas are all a part of the MacInnes team.

To answer your question, the intention is that the whisky will indeed be drunk, but at a time when it has reached its very best condition. As the whisky matures, its potential value to customers also matures. Our role is to facilitate and enable customers to access the opportunity of purchasing a whole cask.

If a customer were to buy a cask and wish to store it in their own cellar, they could do so. However, they would first need to pay the duty on the whisky the moment it leaves a HMRC-approved duty-bonded warehouse. This is the reason casks are typically stored in a bonded warehouse until the whisky is to be bottled and sold, or drunk, thereby delaying the payment of duty on the contents of the cask until a sale or final value is realised.

I hope this helps to better explain our role in the whisky market. Please don't hesitate to get in touch with us at sales@macinneswhisky.com if you would like any more information.

Very best wishes.

Rated 5 out of 5 stars

Andy's Whisky Barrel investment.

Good explanation of investment product, easy to invest and fully managed service with helpful and friendly sales team.

July 8, 2025
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Reply from MacInnes Whisky

Really appreciate the kind review, Andy,

It's great to hear that you're happy with our service. Very nice to meet you, and congratulations on your whisky purchase. We look forward to seeing you again soon.

Best wishes, Jon and the MacInnes team.

Rated 5 out of 5 stars

Great team of people

Great team of people, know what they’re talking about and make sure you understand how it all works.

July 2, 2025
MacInnes Whisky logo

Reply from MacInnes Whisky

Thanks, Robbie, we really appreciate the kind review.

It's great to hear you're happy with our service. It was nice to see you and your family at the Norfolk Show as well. All the best, and we hope to see you again soon.

Best wishes, Jon and the MacInnes team.

Rated 5 out of 5 stars

A professional service. Highly recommend.

Jon and his team advised me professionally, ahead of my cask purchase. I settled on a cask of Tullibardine. MacInnes kept me updated following the purchase.
It was important to me to understand how I could 'exit' the investment. Jon's communication was excellent - always responsive and straight forward. Jon found a buyer, and I have made a nice return. I can highly recommend MacInnes - easy to deal with, professional and honest. Thank you Jon.

June 11, 2025
Unprompted review
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Reply from MacInnes Whisky

Thanks, Rob, it's great to hear we've served you well.

Really appreciate the positive review, particularly after your recent successful sale. The team will be delighted with your feedback as well.

Best wishes, Jon.

Rated 5 out of 5 stars

Great team with great knowledge

Great team with great knowledge. Made the whole investment experience easy.

January 31, 2025
MacInnes Whisky logo

Reply from MacInnes Whisky

Thank you so much for the review, Jason and Laura. We're delighted that your experience has been so positive.

Best wishes, Jon and the whole team.

Rated 5 out of 5 stars

I’ve worked with Jon for many many…

I’ve worked with Jon for many many years now.
He and his team always advise me on the best possible deals with there whiskeys.
His team are easy to deal with and are very flexible with my requests.

February 6, 2025
MacInnes Whisky logo

Reply from MacInnes Whisky

Thank you so much for the kind review, Marc. We're delighted to be working with you as our customer. Speak soon, Jon and the team.

Rated 5 out of 5 stars

Great advice

Great advice, choice and service. All made very easy.

October 2, 2024
MacInnes Whisky logo

Reply from MacInnes Whisky

Thanks so much for your positive review, Bob! We're delighted to welcome you to MacInnes. Jon and all the team

Rated 5 out of 5 stars

Jon and the team were very professional…

Jon and the team were very professional and knowledgeable. Most of all, they were a pleasure to deal with. They took the time to calmly explain the different options and different types of casks and investments.
A fantastic investment that’s free from capital gains!
Thank you

November 9, 2024
MacInnes Whisky logo

Reply from MacInnes Whisky

Thanks, Ben; it's great to hear we've hit the mark with your whisky purchase. The team will be delighted.
I appreciate the positive review. Thank you!
Jon and the MacInnes team

Rated 5 out of 5 stars

Very helpful people to deal with,Very…

Very helpful people to deal with,Very pleasent to talk to,really enjoyed our conversation on zoom,We would not hesitate to recommend them to any future clients.
They where always at the other end of the telephone if we had any questions,Never had any problems with anything.
Barry & Jean.

October 12, 2024
MacInnes Whisky logo

Reply from MacInnes Whisky

Thanks so much for the very kind review, Barry & Jean; we're delighted to have you both as customers. Speak again soon, Jon and the team.

Rated 5 out of 5 stars

Our whiskey is being looked afyer

We purchased the whiskey two years ago and it is raising in value it is being looked after by macinnes and they report to us on how it is doing they invite us to various tastings

January 30, 2025
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Reply from MacInnes Whisky

Thanks, Anne. It's been a pleasure doing business with you both. We appreciate the kind review, too! Jon and the team

Rated 5 out of 5 stars

I’ve had a really good experience with…

I’ve had a really good experience with MacInnes. Jon lead me to the cask that was best for my defined needs. A great chap to deal with, and he and his teams professionalism is second to none!

December 1, 2024
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Reply from MacInnes Whisky

So kind of you to say, John. Thank you for the incredible review. We aim to please, and I'm pleased to hear we hit the mark for you. It's a pleasure doing business with you, too. Jon and the team

Rated 5 out of 5 stars

Helpful all through dealings with…

Helpful all through dealings with yourselves

January 29, 2025
MacInnes Whisky logo

Reply from MacInnes Whisky

Thank you so much for taking the time to review MacInnes, Edwin. It was a pleasure helping you with your cask purchase. Jon and the MacInnes team

Rated 5 out of 5 stars

Awesome team

Awesome team

January 29, 2025
MacInnes Whisky logo

Reply from MacInnes Whisky

Thank you so much for the kind words, Justin. We're delighted to have your support! Jon and the MacInnes team

Rated 5 out of 5 stars

A great gift for a friend who loves…

A great gift for a friend who loves whisky. This will make his year

January 27, 2025
MacInnes Whisky logo

Reply from MacInnes Whisky

Thank you so much for the excellent review! We're delighted that you're happy with the cask. It is a very generous and wonderful gift to give. Jon and the MacInnes team

Rated 5 out of 5 stars

Fantastic experience with Jon and the…

Fantastic experience with Jon and the team. I’m hugely looking forward to watching my investment grow.

November 6, 2024
MacInnes Whisky logo

Reply from MacInnes Whisky

Thanks for the glowing review, Peter! We're delighted to welcome you as a customer. We're here to support you with your cask purchase, and we look forward to working with you throughout your ownership. See you at some of our upcoming events. Very best wishes, Jon and the team

Rated 5 out of 5 stars

Entry into the whisky market

I recently invested in whisky casks with MacInnes. Whilst I'm an experienced investor, I am new this asset class and it was a very positive entry into the market! Jon and the team are experts in their field and highly experienced. The tax efficiency of this particular investment was one of the main draws for me, something that Jon can advise on as a chartered accountant, with his own accountancy practice in the UK. I would thoroughly recommend this company to any high net worth or sophisticated investor looking to diversify their portfolio and gain exposure to this vibrant market!

November 4, 2024
MacInnes Whisky logo

Reply from MacInnes Whisky

Thanks so much for your kind review, Phil. It's been a delight welcoming you to MacInnes, and we look forward to supporting you with your purchases in the years to come. Best wishes, Jon and the MacInnes team

Rated 1 out of 5 stars

Wouldn’t drink whisky when it funds GB…

Wouldn’t drink whisky when it funds hate on GB News .

Noted the reply. They have not contacted me-and haven’t explained.

October 23, 2024
Unprompted review
MacInnes Whisky logo

Reply from MacInnes Whisky

Sadly, we have not previously spoken with this reviewer. When asked in November 2024, he didn't reply to provide further details of his order or interaction with our business. Therefore, this review appears to be an unfair judgement of our company and is not based on genuine experience.

We will gladly talk to the reviewer should he wish to discuss further.

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