MacKinnon Watches Reviews 

861
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the timepieces and the stunning, unique tartan bands that make wonderful gifts. Shoppers often mention that the team is extremely helpful, making the custom ordering process smooth and straightforward. Buyers are deeply impressed by the exquisite packaging and the beautiful attention to detail in every single order. Though some customers experienced delivery delays due to international shipping or postal service issues. A few buyers also noted that the watch bands or faces occasionally felt a bit large or required adjustments for a proper fit.

What people talk about most

Product

Clients share positive opinions on product, highlighting the stunning design and high-quality craftsmanship... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the beautifully... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting surprisingly fast shipping... See more

Order

Consumers find order to be positive, highlighting how easy the website is to navigate and how simple it is to... See more

Customer service

People report positive experiences with customer service, noting that the team is super friendly, quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw McKinnon's ad on Facebook.normally a bit sceptical about FB ads.Hey ho, I'm a Paisley Buddie. So went for it. I am a small time watch collector. £4 figure to 10 bob Swatches. This watch (Maxwell... See more

Rated 5 out of 5 stars

I made a mistake when I ordered the wrong size but was absolutely no problem contacted MacKinnon Watches and they sorted it for me in jig time! The watch has arrived and to use the vernacular it's bra... See more

Rated 5 out of 5 stars

Beautiful watch delivered within their time frame. Embossed strap and back of dial are just perfect. Makes the watch s fabulous birthday gift for 90 year old Scot living in America. Absolutely reco... See more

Rated 5 out of 5 stars

Such a fabulous company with exemplary customer service. I ordered a custom tartan (Lockhart-Douglas) Apple Watch band for my wife. This tartan was not readily available but they were able to access... See more


Company details

  1. Watch Store
  2. Jewelry Store
  3. Watch Manufacturer

Written by the company

From the heart of the Highlands, we bring to you MacKinnon Watches. Our heritage and clan surname inspired the design of these watches and allows us to bring to the world a timepiece enriched in hundreds of years of Scottish history.


Contact info

4.9

Excellent

TrustScore 5 out of 5

861 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(861)

201 reviews in the last 12 months

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Rated 4 out of 5 stars

Gift

A complete surprise. My daughter got me a really nice watch from your company and to be honest, I had never heard of it. But I shall wear it with pride. It’s nice to know that quality items can be made in Scotland. Good luck with your future endeavours and lang may yer lum reek.

June 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Just given my husband the Harris Tweed…

Just given my husband the Harris Tweed watch and he loves it! He also loves the fact the brand is a family run one and you can see how much work and care has gone into hand crafting his watch, it’s is of a very high quality standard. Thank you xx

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

Last minute gift

Ordered last minute for my fiancée and his son who were leaving in a few days to go to the World Cup. All the stops were pulled out and the watches arrived on time
The watches look amazing and I’m sure they will be proud to wear them at the games.
Thank you to the team for all your help
Lorena Little

June 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Top class! Great value and quality.

Found this company/product whilst looking for Christmas gifts. Thought they looked great and loved the concept. Bought a watch and a strap for an iPhone, both arrived before Christmas and the quality and look are great. I've had numerous compliments about my watch and I've been more than happy to direct them to MacKinnon Watches.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely experience with MacKinnon…

Lovely experience with MacKinnon Watches. I had a question that I asked through Instagram and they responded the next day with the answer I needed. Delivery said 3-5 weeks which I was happy to wait for but it arrived in under 3 weeks so that was a bonus! Packaged nicely down to the tartan wrapping paper. The quality is great and the details are perfect, right down to the hand written note. My partner loves it and we got it in his family’s tartan which made it even more special. Thank you for the beautiful item!

June 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Great quality and unique

Great quality and unique. I was over the moon with my McInnes watch strap. Communication was great with regular updates. The tartan is beautifully stitched onto a leather strap with leather loops and a gold looking buckle. It fits perfectly to my Apple Watch.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Best Wedding Gift!

My now wife gave me a MacKinnon watch and custom band as a wedding gift to wear with my suit on our big day. It is a beautifully well crafted and fits perfectly with our shared love of Scotland. Two years ago, we traveled to Scotland with two of our friends, my wife's 3rd trip and the 1st for the rest of us. While there I proposed at the top of the Quiraing, her favorite walk/hike. Since that trip I now share her love of Scotland and this watch, given to me by my bride at our wedding, now means the world to me. Couldn't be a better gift on our happiest day. Thank you MacKinnon family!

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

THIS IS ART 🏴󠁧󠁢󠁳󠁣󠁴󠁿

I ordered the watch as a sort of heirloom for my son to then pass to his son with the Ramsay blue tartan and I have to say I couldn’t be happier with the watch I don’t think there’s enough room in this box to say just how beautifully made it is and the tartan is spot on (obviously it was going to be) beyond pleased with this and can’t thank the team enough for the piece of art because that’s what it is absolute art, 10/10 and will have to get another when the next child’s born this time with the Ramsay red! Thank you again guys much love!!

May 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Customer service is TREMENDOUS

Customer service is TREMENDOUS!

There was an issue with my order (my fault) and the team were so helpful in arranging it to be corrected and sent out in time for my partners birthday. 10/10, will order again!

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Watch tartan reminds me of Scottish Highlands

The team provided information about which tartan was from my favourite part of Scotland. My watch band is now a reminder of a beautiful trip to Scotland. Very friendly staff, watch band easy to instal on watch and is high quality

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Strap replacement

I orderd a watch with them about 2 years ago. Last week one of the leather straps broke from the day to day wear. After contacting customer support, the offerd to send me a new starp and upon my request they helped me with swapping the straps.
Great product, great customer support and a great brand.

May 7, 2026
Unprompted review
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