MacKinnon Watches Reviews 

861
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the timepieces and the stunning, unique tartan bands that make wonderful gifts. Shoppers often mention that the team is extremely helpful, making the custom ordering process smooth and straightforward. Buyers are deeply impressed by the exquisite packaging and the beautiful attention to detail in every single order. Though some customers experienced delivery delays due to international shipping or postal service issues. A few buyers also noted that the watch bands or faces occasionally felt a bit large or required adjustments for a proper fit.

What people talk about most

Product

Clients share positive opinions on product, highlighting the stunning design and high-quality craftsmanship... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the beautifully... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting surprisingly fast shipping... See more

Order

Consumers find order to be positive, highlighting how easy the website is to navigate and how simple it is to... See more

Customer service

People report positive experiences with customer service, noting that the team is super friendly, quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw McKinnon's ad on Facebook.normally a bit sceptical about FB ads.Hey ho, I'm a Paisley Buddie. So went for it. I am a small time watch collector. £4 figure to 10 bob Swatches. This watch (Maxwell... See more

Rated 5 out of 5 stars

I made a mistake when I ordered the wrong size but was absolutely no problem contacted MacKinnon Watches and they sorted it for me in jig time! The watch has arrived and to use the vernacular it's bra... See more

Rated 5 out of 5 stars

Beautiful watch delivered within their time frame. Embossed strap and back of dial are just perfect. Makes the watch s fabulous birthday gift for 90 year old Scot living in America. Absolutely reco... See more

Rated 5 out of 5 stars

Such a fabulous company with exemplary customer service. I ordered a custom tartan (Lockhart-Douglas) Apple Watch band for my wife. This tartan was not readily available but they were able to access... See more


Company details

  1. Watch Store
  2. Jewelry Store
  3. Watch Manufacturer

Written by the company

From the heart of the Highlands, we bring to you MacKinnon Watches. Our heritage and clan surname inspired the design of these watches and allows us to bring to the world a timepiece enriched in hundreds of years of Scottish history.


Contact info

4.9

Excellent

TrustScore 5 out of 5

861 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(861)

201 reviews in the last 12 months

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Rated 5 out of 5 stars

Beyond happy

I could not love my watch or the customer service from Belinda and Matt anymore!!! I wear my watch every single day and it's quality is unmatched!!!

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Easy ordering, customer service, and quality product

The website and ordering was easy to navigate. When i had a question about shipping, the response time was quick. The watches themselves are fantastic. I had a hard time finding masculine watches under 40mm, but these are the perfect mix of what I was looking for! Sleek -- I opted for the tweed and leather banding versus the classic tartan, but the World Cup special edition advertising is what drew me in initially. So glad I checked them out. I was only looking to purchase 1 watch, but wound up buying a dressier one for my wedding and one for more casual use.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great strap in the family Tartan. Best buy ever

Ease and choice on ordering amazing. Ordered our family tartan and received it today.
Great looking strap on my Ultra can not wait to start showing it off.
Sons wedding coming up next year, I know what I’ll get as presents for the men.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Love it!

Loved the watch for my other half's 65th. Beautifully created and lovely to look at, the Clan tartan and embossed leather strap with engraved back is very unique and was in a braw wee box with tartan ribbon, parceled up with a card telling you about the bussiness and couple who run it. Well done all, very happy and sure hubby will love it x

March 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Apple Watch band

Got an Apple Watch band and it is great! Fits perfectly and is lovely. Craftsmanship is top notch and very happy with my purchase!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Service and quality timepiece

The service was excellent and delivery was tracked and received in a prompt manner
The Stewart watch I chose in rose gold is stunning
The face is clear and easy to read with a white background

March 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Absolutely stunning

Absolutely stunning! I ordered a watch strap for my Apple Watch with the Ancient Bruce tartan and had my initials stamped into the inside of the leather strap. I couldn’t be more happy with it… seriously you can tell that this is made with care and passion for craftsmanship! I am sure that I’ll be a repeat customer… thank you!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Very well-made strap

A really well-made watch strap, and the company was wonderful to work with. It’s my wife’s favorite Christmas gift by far, and I’ll definitely keep MacKinnon in mind for future gifts!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Go raibh maith agat

Go raibh maith agat, love my customized tartan watch. Keep up the good work.

Best Wishes

Giollacriost Uagraillaig/ DC Oreilly

March 11, 2026
Unprompted review
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Rated 5 out of 5 stars

30th birthday present

I ordered a custom watch for my husband’s 30th birthday in Hebredian Heather, our wedding tartan. Paid extra for faster delivery and was very happy with this. The watch itself is lovely and a nice momento to commemorate his 30th birthday with the engraving on the back. Have had these adverts on my Instagram for ages and was glad I purchased one!

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

A Statement

Very pleased with my new MacKinnon watch. Tartan strap (Colquhoun) with engraved family motto (E Mak Siccar) makes a statement!

February 23, 2026
Rated 5 out of 5 stars

My experience I Dad's birthday present

Only blip was right at the beginning when the engraving payment was missed off, so I had to pay a further invoice. The rest of the purchasing experience and manufacture, was simply put first class. Kept in touch with me through all stages, early delivery and simply put a brilliant end product. I'd definitely recommend.

February 23, 2026
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Rated 5 out of 5 stars

Completely impressive

Time of delivery for a custom made watch was good. Craftsmen is excellent. This is a one of a kind product. The only way the watch could be better is if the leather was from Scottish cows and not english.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and watch

The website was good.
My watch arrived very quickly. Inside the main packaging was a lovely black box tied in a tartan ribbon which was a nice touch.
The watch itself is lovely,very sleek plus a nice tartan wrist strap.

March 6, 2026
Unprompted review

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