MacKinnon Watches Reviews 

861
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the timepieces and the stunning, unique tartan bands that make wonderful gifts. Shoppers often mention that the team is extremely helpful, making the custom ordering process smooth and straightforward. Buyers are deeply impressed by the exquisite packaging and the beautiful attention to detail in every single order. Though some customers experienced delivery delays due to international shipping or postal service issues. A few buyers also noted that the watch bands or faces occasionally felt a bit large or required adjustments for a proper fit.

What people talk about most

Product

Clients share positive opinions on product, highlighting the stunning design and high-quality craftsmanship... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the beautifully... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting surprisingly fast shipping... See more

Order

Consumers find order to be positive, highlighting how easy the website is to navigate and how simple it is to... See more

Customer service

People report positive experiences with customer service, noting that the team is super friendly, quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw McKinnon's ad on Facebook.normally a bit sceptical about FB ads.Hey ho, I'm a Paisley Buddie. So went for it. I am a small time watch collector. £4 figure to 10 bob Swatches. This watch (Maxwell... See more

Rated 5 out of 5 stars

I made a mistake when I ordered the wrong size but was absolutely no problem contacted MacKinnon Watches and they sorted it for me in jig time! The watch has arrived and to use the vernacular it's bra... See more

Rated 5 out of 5 stars

Beautiful watch delivered within their time frame. Embossed strap and back of dial are just perfect. Makes the watch s fabulous birthday gift for 90 year old Scot living in America. Absolutely reco... See more

Rated 5 out of 5 stars

Such a fabulous company with exemplary customer service. I ordered a custom tartan (Lockhart-Douglas) Apple Watch band for my wife. This tartan was not readily available but they were able to access... See more


Company details

  1. Watch Store
  2. Jewelry Store
  3. Watch Manufacturer

Written by the company

From the heart of the Highlands, we bring to you MacKinnon Watches. Our heritage and clan surname inspired the design of these watches and allows us to bring to the world a timepiece enriched in hundreds of years of Scottish history.


Contact info

4.9

Excellent

TrustScore 5 out of 5

861 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(861)

201 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful watch

Beautiful watch band, simple, clean, tasteful dial. I love this piece, and showing off my family heritage in a stylish way without having to be in full Buchanan plaid all the time

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

The watch strap is so beautiful

The watch strap is so beautiful! It is the perfect amount of Stuart tartan on display!

The strap also so well made!

I received this as a gift and am now going to purchase for my brother and son.

December 12, 2025
Unprompted review
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Rated 4 out of 5 stars

Company is accurate and truthful in…

Company is accurate and truthful in their advertising and helpful in their correspondence. The workmanship on both the watch and the strap is outstanding. Unfortunately I did not realize how big the watch would be on my wrist and wish I had chosen a different style.

November 21, 2025
Rated 5 out of 5 stars

Tartan Watch Collection

Extremely pleased with purchase of Tartan watch for my wife’s Birthday! Customer service was excellent and the product is exactly as requested! She is over the moon with the gift! We shall return!
Thank you!

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

This is my first non-smart watch that…

This is my first non-smart watch that I've purchased for myself and the quality is amazing! The face is beautiful and classic, and I am happy to support a small business. Shipping to the US was faster than anticipated and tracking was very easy. I would definitely buy more pieces from MacKinnon!

November 24, 2025
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Rated 5 out of 5 stars

Something unique, meaningful, and beautifully made

⭐️⭐️⭐️⭐️⭐️
A proper heritage masterpiece – absolutely buzzing with my MacInnes tartan watch!

I cannot rave enough about MacKinnon Watches. I had quite a few specifics I wanted the strap to show, a particular thread in the tartan. They created me a heritage MacInnes tartan watch using fabric from one of my old kilts, and honestly? It’s unreal. 😍

The craftsmanship is next-level — you can tell there’s real care, skill and love in every detail. Seeing my family tartan transformed into something I can wear every day feels incredibly special.

It also matches my new kilt perfectly… like it was meant to be. The whole experience felt personal, easy, and genuinely exciting.

If you’re after something unique, meaningful, and beautifully made, I’d 100% recommend MacKinnon Watches. Proper Scottish magic on your wrist.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Mackinnon Watches review …

I recently ordered three watches from Mackinnon Watches, one for myself and two for my closest mates, all customised with our old Regimental Tartan. From start to finish, the experience was outstanding.

• Customer Service & Delivery: The team kept me fully updated throughout the process, ensuring I knew exactly when to expect the watches. That level of communication gave me real confidence in the order.
• Design & Quality: The watches themselves are everything I hoped for, simplistic yet classy, striking the perfect balance between tradition and modern style.
• Tartan Straps & Engraving: The tartan straps are of exceptional quality, with a robust feel and vibrant finish. Both the watch and strap engravings are executed to a very high standard, adding a personal and meaningful touch.
• Overall Impression: These watches aren’t just accessories, they’re keepsakes. The craftsmanship, attention to detail, and respect for heritage make them truly special.

I couldn’t be happier with the purchase, and I know my mates will feel the same when I gift them. Mackinnon Watches have delivered something unique and memorable. Highly recommended to anyone looking for quality, tradition, and style in one piece.

Gerry McQ

November 18, 2025
Unprompted review
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Rated 5 out of 5 stars

A great company.

I bought a watch for my sisters birthday, and I have to say that MacKinnon watches were an absolutely brilliant company to deal with. The amount of customisation that you can do to their watches is brilliant. Would not hesitate to buy from again.

October 27, 2025
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